Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,890 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,890 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Just what I ordered”

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Posted 3 years ago

“How can I write a review when they cancelled my order but still are selling on eBay. Very disappointed with out come as can’t find anything like this elsewhere. Did receive fast refund tho. 5* for that”

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Posted 3 years ago

“Received very fast and I was impressed with the quality of my item, exactly what I needed. Thanks for a great service.”

Origin Suregreen Ltd 5 star review on 23rd May 2022

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Posted 3 years ago

“Just what I needed. Arrived on time, good job”

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Posted 3 years ago

“Product was excellent. (6'x3' green, plastic coated, 12 gauge welded-wire panel, 2" holes. Super-quick delivery.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent, prompt service and exactly the sleepers we needed to build a raised bed. Thank you.”

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Posted 3 years ago

“Very good my order was with me in few days”

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Posted 3 years ago

“Received the metal rods/posts and they are a dream. Just big/heavy enough for what we want to do, but not too intrusive”

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Posted 3 years ago

“Easy ordering process, good proactive communication, quick delivery, good quality timber delivered. Thanks again!”

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Posted 3 years ago

“Delivered on the wrong day at the wrong time at the wrong address. This is despite them calling me the day before to check the delivery details and them being all wrong they did it wrong regardless. Decent quality stuff and a helpful driver on his last day.”

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Posted 3 years ago

Good morning, Thank you for your review. We are very sorry that you haven't received our normal level of service. We are a small, family-run business that is continually improving our products and services. If you would like to discuss this further please do not hesitate to get in contact with us. Kind regards Katie Customer Care Supervisor Suregreen Ltd

Posted 3 years ago

“My order arrived quickly and as described. So a happy customer!”

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Posted 3 years ago

“Good customer service when bamboo screening was delivered. Good quality. Also we were kept informed when the screening was dispatched and delivered. We would definitely order from Suregreen again.”

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Posted 3 years ago

“Nice product and great prices”

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Posted 3 years ago

“Very pleased with the raised beds ,easy to put together, looks good does the job .”

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Posted 3 years ago

“I recommend all you timber to my landscaping customers , good quality timber at good prices and good delivery times, thank yoy”

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Posted 3 years ago

“Good quality materials”

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Posted 3 years ago

“My delivery was fast, of good quality and value. Would definitely recommend this company.”

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Posted 3 years ago

“Exactly what I needed and fast delivery”

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Posted 3 years ago

“Good customer service and prompt response to emails. Deliveries are dispatched in good time and details are shared efficiently. I recommend you consider Suregreen for future purchases.”

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Posted 3 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,890 reviews