Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,890 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,890 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service ordered on a Monday was here the day after”

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Posted 3 years ago

“Easy ordering and very prompt delivery. Most impressed.”

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Posted 3 years ago

“The chicken wire I ordered was good quality and half the price compared to my local fencing shop. The delivery was quick and efficient.”

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Posted 3 years ago

“Suregreen's service is excellent and I would recommend them and buy from them again”

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Posted 3 years ago

“The order came quickly and was just as described - nice stuff!”

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Posted 3 years ago

“Excellent service thank you.”

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Posted 3 years ago

“prompt service”

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Posted 3 years ago

“Cheapest prices I found anywhere online, good customer service and quick delivery. Would recommend and use them again.”

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Posted 3 years ago

“Very pleased with the product and service for my recent purchase”

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Posted 3 years ago

“Great service. Good quality.”

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Posted 3 years ago

“Ordered a replacement softwood sleeper from Suregreen including delivery and very happy with quality of the product. I happened to be in London that day and my pregnant wife was not able to help unload. Gary (deliver driver) very kindly did all the lifting and took round the back for us. Thanks!”

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Posted 3 years ago

“Fast efficient service, reasonably priced product.”

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Posted 3 years ago

“Prompt delivery and appreciated help from driver to bring sleepers to front garden.”

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Posted 3 years ago

“I posted earlier that my order had not arrived. After contacting customer care the order was resent and arrived safely to another part of the university (not the address given). It was then transferred by the university to the correct destination but sadly got slightly damaged somewhere along the line. I am grateful to Suregreen for acting promptly after I contacted them.”

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Posted 3 years ago

Good afternoon Thank you for your review. We are very sorry that you haven't received our normal level of service. We are a small, family-run business that is continually improving our products and services. I can see that our customer care team have been in contact with you today to advise that our Courier is searching their depot as they cannot locate the product, however in the meantime we have arranged for a new order to be sent out to you. I hope that this rectifies the situation for you. If you would like to discuss this further please do not hesitate to get in contact with us. Kind regards Dan Customer Care Manager Suregreen Ltd

Posted 3 years ago

“Very slow delivery One incredibly bowed but eventually got replaced All 13 were smaller than advertised - only 9.1cm wide x 19.5cm”

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Posted 3 years ago

Good afternoon Thank you for your review. We are very sorry that you haven't received our normal level of service. We are a small, family-run business that is continually improving our products and services. I can see that you have been in contact with our customer care team. We thought we had managed to resolve the issues for you by agreeing to issue a resend for the item you were not happy with. If you would like to discuss this further please do not hesitate to get in contact with us. Kind regards Dan Customer Care Manager Suregreen Ltd

Posted 3 years ago

“Just right for what I need and I wouldn’t hesitate to get more”

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Posted 3 years ago

“Excellent prompt service. Would have no hesitation in recommending and using Suregreen again.”

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Posted 3 years ago

“One of the four tree stakes had such a big knot in it that it broke under the first strike. Other than that the rest was good and delivered in good time.”

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Posted 3 years ago

“Delivered quickly and on time”

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Posted 3 years ago

“Really good quality bamboo cane screen. Cheaper than via Amazon and quick delivery. Would recommend and would use again.”

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Posted 3 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,890 reviews