Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,361 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,361 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

Write Your review

Tell us how Stanhope Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stanhope Insurance 5 star review on 12th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A last minute call to yourselves was treated as a challenge which you met with time to spare. My thanks go out to the team.”

Helpful Report

Posted 5 months ago

Yes, Gary! 🙌 We love a challenge at Stanhope and love it even more when we can provide solutions. Welcome to the community.

Posted 5 months ago

“Excellent service from Emily! She was so understanding and patient, and helped me along the way with all the details during the assessment either email or call. The new website was also great especially with competitive options and was very straightforward. Again, thanks Emily!”

Helpful Report

Posted 5 months ago

Melissa, you have the proud claim of being one of the first persons to purchase jewellery insurance through our new companion site. We appreciate the feedback and pleased to hear the overall experience was very positive.

Posted 5 months ago

“Heather was great, couldn't have been more helpful. Would definately use again!!!!”

Helpful Report

Posted 6 months ago

Superb 👌. Thank you, Andrew. 🙏

Posted 5 months ago

“Very Good.”

Helpful Report

Posted 6 months ago

Thank you for the 5-star ⭐️ review.

Posted 5 months ago

“At short notice Stanhope pulled the rabbit out of the bag managing to provide insurance cover quickly on my new partly thatched home which was also very competitive. Thank you.”

Helpful Report

Posted 6 months ago

We're so glad to hear that our team was able to make the insurance process straightforward for you. It's always great to find solutions for beautiful, unique properties like yours. Welcome to the Stanhope family!

Posted 6 months ago

“Fantastic service by Sarah. She was super helpful, and arranged my cover with minimal fuss.”

Helpful Report

Posted 6 months ago

Thank you for taking the time to leave a wonderful review.

Posted 6 months ago

“Great experience with Emily at Stanhope Insurance. She provided a competitive quote and lots of help with making sure details were updated and finding an appropriate valuer. Very responsive and helpful throughout - a pleasure to do business with!”

Helpful Report

Posted 6 months ago

That sounds like our Emily. Thank you Michael for your 5 star review and your kind words about Emily will certainly encourage her. Welcome to the Stanhope community.

Posted 6 months ago

“Stacey was fantastic, so helpful and knowledgeable.”

Helpful Report

Posted 6 months ago

Thank you Paul, Stacey really is a Stanhope superstar and we're pleased that you experienced that first hand!

Posted 6 months ago

“We received excellent service for our second year with Stanhope. Highly recommended”

Helpful Report

Posted 6 months ago

Thank you Raymond! We're delighted to have you with us for another year.

Posted 6 months ago

“Very knowledgeable, efficient and pleasant. Offered options to allow best suited. Excellent service.”

Helpful Report

Posted 6 months ago

Thank you for your 5 star review. We're proud of our range of insurance options which uniquely gives our clients a choice.

Posted 6 months ago

“Insurance is what I Pay Stanhope for Total Assurance is what I get, I am so happy with my part of the deal”

Helpful Report

Posted 6 months ago

Thank you Peter, we are so pleased to provide you peace of mind and support for you when you need us the most. It is what we are here for.

Posted 6 months ago

“Excellent support and advice and a competitive quote”

Helpful Report

Posted 6 months ago

Thank you, Alistair. Welcome to the Stanhope community.

Posted 6 months ago

“Very quick and efficient. Very clear about choices and value for money of various policies.”

Helpful Report

Posted 6 months ago

Having a range of stand-alone insurance options uniquely gives our clients a choice for stand-alone insurance. Thank you for proceeding with at least one of them.

Posted 6 months ago

“A very quick turnaround. My issue with my current insurers were dealt with and a solution found in short order . Excellent service”

Helpful Report

Posted 6 months ago

Superb to read. Vicky handled your insurance arrangement, David, and we'll be sure this is passed on.

Posted 6 months ago

“Very professional service as always and Matt managed to secure very competitive renewal terms for us”

Helpful Report

Posted 7 months ago

You've been a valuable client of ours for many years, Nosheen - thank you for your continued support and encouragement!

Posted 6 months ago

“Really helpful staff. I was called back a couple of times and the transaction and paperwork was made very easy for me.”

Helpful Report

Posted 7 months ago

Insurance made easy - just how we like it! Thanks, Kay. We're blessed to have you part of the Stanhope community, welcome.

Posted 6 months ago

“Excellent service,and first class in there approach,certainly worth recommend Stanhope.”

Helpful Report

Posted 7 months ago

Thank you so much for your kind words! We're thrilled to hear you had an excellent experience with us. Your recommendation means the world to us and will continue to motive the team.

Posted 6 months ago

“Very professional and responsive”

Helpful Report

Posted 7 months ago

Thank you, David, for taking a moment to write a 5-star review.

Posted 6 months ago

“I thought I required a complicated policy but the team at Stanhope made getting insurance really easy. They took the time to explain areas I was unsure about and when I came back with more questions they were super responsive, replying with clarity. I would highly recommend Stanhope.”

Helpful Report

Posted 7 months ago

Thank you for your wonderful review, Louisa! Being clear and concise is important to us. We're so glad to hear that our team was able to make the insurance process straightforward for you. Welcome to the Stanhope family!

Posted 6 months ago

“We found the home insurance cover that Stanhope provided good. Their service was professional, efficient and friendly. We would have no hesitation to recommend them.”

Helpful Report

Posted 7 months ago

Thank you for your fantastic review, David and Desiree. They're the sort of adjectives we love to be associated with and you're the sort of people we love to work with. Welcome to the Stanhope community.

Posted 6 months ago

Stanhope Insurance is rated 4.8 based on 2,361 reviews