Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.83

4.8 Rating 1,194 Reviews

100 %

of reviewers recommend Slate House

4.8

Based on 1,194 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 21st December 2025

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company to deal with. Ordering extremely easy *****”

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“The memorial plaque I have purchased is beautiful. Excellent craftmanship with an elegant finish. The staff were quick to respond and extremely helpful especially one lady who showed exemplary compassion and sensitivity.”

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“Excellent service and our sign arrived very well packaged. We were kept up to date right until delivery”

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“Excellent quality sign. Very well packed. Very happy with the purchase.”

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“Website good, ordering fast and no problems, delivery quick and item was beautiful.”

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“I designed, ordered and collected from the Swansea store. The staff were very helpful and contributed to the design. The engraving and slate quality are high and it came well presented. Very pleased and with the item I ordered on line following the excellent service in store”

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“Very good, prompt service”

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“Excellent products and service. Highly recommended.”

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“Beautiful product, very quick delivery and excellent packaging! Very impressed”

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“I found these candles while I was on holiday ,they smelt so good and lasted a long time so happily I found them online. Highly recommend, great quality and fast delivery”

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“Good fast service”

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“It was really easy to order and they kept me fully updated. Delivery was within days of ordering. My items were lovely”

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“Lovely company to deal with, offering excellent products , will definitely make more purchases in the future .”

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“Excellent friendly service and beautiful gifts. The staff at the Llansamlet branch were extremely helpful.”

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“Excellent product, excellent service. Great online ordering system and very pleasant staff when following up on delivery.”

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“Purchased 3 sets x 6 table mats & 3 sets x 6 coasters for my family for Xmas, they were absolutely delighted with them.”

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“Beautiful quality Staff really helpful on the telephone Really pleased with it”

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“Lovely products.”

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“Amazing service and the products are fantastic. We'll be coming back for our house sign in Jan.”

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“I sent a Xmas bauble to my parents who loved it. Beautiful products generally. Thanks!”

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Slate House is rated 4.8 based on 1,194 reviews