Scents Soaps and Candles Reviews

Name: Scents Soaps and Candles
Rating: 4.86

4.9 Rating 3,764 Reviews

97 %

of reviewers recommend Scents Soaps and Candles

4.9

Based on 3,764 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Scents Soaps and Candles 5 star review on 31st October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not used you before, was very pleased with the products, will be ordering again.”

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Posted 2 years ago

“Good quality products, speedy delivery”

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Posted 2 years ago

“I love the fragrance oils. The delivery is usually fast, but costly.”

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Posted 3 years ago

“Great products, arrived super quickly. Thanks”

Scents Soaps and Candles 4 star review on 2nd June 2021

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Posted 3 years ago

“I love your shop - love love love it. Only request would be for cheaper delivery options x”

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Posted 3 years ago

“Order arrived promptly. Good packaging to protect the jars. I've made two candles but I keep getting sinkholes, guess it's trial and error”

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Posted 3 years ago

“Great products but expensive delivery. The products always arrive well packaged and are of a high quality. Despite ordering well over £100 in value was only given 1 day £11.99 delivery option - which in reality didn't arrive for 3 days.”

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Posted 3 years ago

“Great service and a speedy delivery. I ordered the rose gold caps. They look expensive, but I’ve only given 4 stars because the colour is more copper than rose.”

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Posted 3 years ago

“Paid for next dsy delivery but didnt get it”

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Posted 3 years ago

Hello Margaret, Thank you for your feedback. Please note that the DPD Next Day delivery option is after the parcel has been dispatched. We allow our teams 24-48 hours to dispatch the orders and once the parcel is picked up, you will receive it on the next working business day - if no delivery delays. Scents Soaps and Candles Team

Posted 3 years ago

“Good service and products . Postage rather high”

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Posted 3 years ago

“Arrived quickly. Smell lovely 😊”

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Posted 3 years ago

“Reliable and good supplier. Little things could always improve....making the larger fragrance oil containers easier to use/open in their design....but overall happy with products.”

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Posted 3 years ago

“Quick delivery. nice smells, but they don't last long. Thank you.”

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Posted 3 years ago

“Smell amazing I just I just need to add more as not that strong as hoped when burning Wood but buy again”

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Posted 3 years ago

“I needed the fragrance quickly as I’d run out in the middle of a large order. I ticked the box for faster delivery and it arrived within a few days and in time for my customers order to be delivered to her-such a pity the delivery ‘pumps’ up the price of your order which makes it expensive to buy!”

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Posted 3 years ago

“Order arrived quickly and was really pleased with the price of the soya wax. Happy making lots of candle and wax melts”

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Posted 3 years ago

“Very pleased with my order”

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Posted 3 years ago

“I am pleased with the diffuser reeds I recently purchased from you. They were well packed and work well. I am delighted to say Royal Mail delivered them very speedily”

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Posted 3 years ago

Hello Susan, We are so glad to see that you were pleased with your purchase and that our dispatch team did a great job in packaging it. We look forward to welcome your business back soon! Scents Soaps and Candles Team

Posted 3 years ago

“Always quick to dispatch ❤️”

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Posted 3 years ago

“Purchased everything with great ease and delivery was good. The only thing I would say is the delivery is quite expensive compared to other wholesalers who offer the same delivery service at less than half the price or for free. I would have given five stars but the delivery as explained was extremely expensive compared to others.”

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Posted 3 years ago

Scents Soaps and Candles is rated 4.9 based on 3,764 reviews