Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,998 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,998 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“Great service, loads of choice, quick delivery, a pleasure to deal with.”

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Posted 7 months ago

“Will be using again great service”

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Posted 7 months ago

“Order was processed and delivered very quickly. Highly recommended!!”

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Posted 7 months ago

“Bought for a gift and it looks just perfect. Very fast delivery and well packaged. Thank you.”

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Posted 7 months ago

“Everything ordered was in stock and was delivered very quickly. Good prices and a very good service. I highly recommend Scale Model Shop.”

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Posted 7 months ago

“Good service as all ways.”

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Posted 7 months ago

“Ordered loads of paints during my short time modelling (since September 2024)... they always have good stock, are prompt with delivery, and will deal with any issues no problem. Really great service.”

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Posted 7 months ago

“good price and fast delivery.”

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Posted 7 months ago

“Excellent 5 Star Service as usual from the Scale Model Shop. Model kits, modelling supplies and accessories at very competitive and affordable prices. All items are very well protected, packaged and rapidly delivered. All items arrived in perfect condition. I highly recommend the Scale Model Shop to all modellers.”

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Posted 7 months ago

“Fast reliable service from a company that I've relied on on a regular basis for a number of years. Can't fault them.”

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Posted 7 months ago

“AK Extreme Metal paints are superb for what they do, and would cause a bit of a mess if not properly protected from the rigours of the postal system. Fortunately SMS is aware of this and bittles are individually sealed in their own wrpper and posted with plenty of packing. A great example of how things should be done!”

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Posted 7 months ago

“As usual, a 5 star rating. I cannot fault this company’s service in any way.”

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Posted 7 months ago

“very good service with a large stock and good website”

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Posted 7 months ago

“Easy to use website and quick delivery.”

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Posted 7 months ago

“Great service from order to receipt. Turnaround time was excellent. Very happy 😊…will most definitely use Scale Model Shop again”

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Posted 7 months ago

“Nothing to report! All went smoothly”

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Posted 7 months ago

“Good range of kits and paints and very quick delivery”

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Posted 7 months ago

“Great website, easy to order and delivery always on schedule.”

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Posted 7 months ago

“I've been a very happy and satisfied customer of Scale Model Shop for a number of years and have never been disappointed by the service they provide.”

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Posted 7 months ago

“Will use this retailer again and would recommend them”

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Posted 7 months ago

Scale Model Shop Ltd is rated 5.0 based on 13,998 reviews