Name: Scale Model Shop Ltd
Rating: 4.95

“Another order and great service”

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Posted 7 months ago

“Always a great variety of everything that the scale modeller needs. Competitive prices and always quickly posted.”

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Posted 7 months ago

“Ordered some airbrush paint using the online shop. Great prices, very easy to use website, fast postage in great packaging. The mini torch was a nice bonus! Will definitely be using them again for my paint supplies from now on.”

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Posted 7 months ago

“I've ordered a few times and never had an issue. The well-priced goods are always delivered in good time and well packed. Good work guys.”

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Posted 7 months ago

“Fast and reliable sevice all ways have what i need in stock recommend”

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Posted 7 months ago

“Well priced clear website and quick delivery”

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Posted 7 months ago

“Items fair price, packaged well and delivered promptly.”

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Posted 7 months ago

“Excellent and quick service”

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Posted 7 months ago

“By far the best online model shop. Always has the items I want in a competitive price. Always updated as to when item was dispatched and estimated delivery. Great service.”

Scale Model Shop Ltd 5 star review on 18th June 2025

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Posted 7 months ago

“Amazing products”

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Posted 7 months ago

“Excellent service, had all the paint colours I needed. Fast delivery. Will use again.”

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Posted 7 months ago

“I recently made an online purchase from SMS. I received my order in good time, However, on opening the package, I realized I had sent for the wrong item. I returned part of the order. I was really impressed by the return service SMS provide. My money was back in my account in only a couple of days. No hassle or stress. Thanks SMS. Will definitely use again”

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Posted 7 months ago

“Very good communication, easy website, even for an old technophobe like me. Very quick postage, My undercoat hadn’t dried before the paint arrived. Have shopped many times and will do in the future, and to top it all, competitive prices.”

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Posted 7 months ago

“Seem to be buying stuff every couple of weeks just now. Standard of service is brilliant every order. Marvellous company.”

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Posted 7 months ago

“I have always found Scale Model Shop Ltd a reliable source for paints and materials. Delivery service is very good.”

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Posted 7 months ago

“Second order from this supplier. Great value for money, with excellent communications, well packaged & promptly sent. A very pleased customer!”

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Posted 7 months ago

“Very quick turnaround and items well packed. I'll be back!”

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Posted 7 months ago

“Excellent service and quick delivery”

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Posted 7 months ago

“very prompt service thanks”

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Posted 7 months ago

“prices are very good plus a bonus of points that can be claimed on the next order royal mail tracking gives a half day to expect the parcel emails are sent to confirm order and payment and despatch, items are well packed the only thing I cant comment on is the wishlist”

Helpful Report

Posted 7 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Scale Model Shop Ltd Reviews

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