Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,982 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“As always an efficient service”

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Posted 3 months ago

“I regularly use ScaleModelShop and cannot recommend them highly enough. The web site is easy to use and secure, despatch is quick with good feedback and tracking info.”

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Posted 3 months ago

“Good selection of brands, particularly paints. Very easy to make ones selection either to your wishlist or straight to the basket with good prices. Checkout similarly easy to process through. And a loyalty points programme too, which can be employed against costs.”

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Posted 3 months ago

“Product came well packaged, safe and very quick. Service was great and so was the product.”

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Posted 3 months ago

“good range of products. Speedy delivery. well packaged.”

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Posted 3 months ago

“I always buy my paints from SMS, unless I'm looking for something they don't stock, which is very rarely. Their service is excellent, my orders arrive extremely quickly. I can't fault them. I'd definitely recommend them.”

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Posted 3 months ago

“Came across Scale model shop after watching a airbrush demo on YouTube, search showed everything I ordered was in stock and at a very good price . Have ordered modeling stuff twice now . Good prices and VERY fast delivery . Big Thank you .”

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Posted 3 months ago

“Instock and fast delivery will deafinatley buy from again.”

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Posted 3 months ago

“Excellent service. Good competetive prices”

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Posted 3 months ago

“Excellent, prompt service.”

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Posted 3 months ago

“I initially received a faulty ink bottle, after a conversation with john he managed to help me get a replacement no problem. Delivery and service is always top notch”

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Posted 3 months ago

“Great service, good prices and fast delivery”

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Posted 3 months ago

“Where else can you buy specific sized, imperial and metric brass and aluminium tubes so reasonably. I often need odd sizes and Scale Model Shop is where I return. Lots of other stuff also, of course! Arrived quickly too.”

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Posted 4 months ago

“Easy to use website and order was delivered quickly. Very happy.”

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Posted 4 months ago

“Great service as ever, I left a please advise when back in stock for a model I required. The email came through, so reordered with a few sneaky extras, the wife will never know, all came in quick time well packed and complete. Thank you for a great service again.”

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Posted 4 months ago

“Sppedy delivery and great range, whats not to love”

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Posted 4 months ago

“I have made multiple purchases from Scale Model Shop and the service is always very good. I would have no hesitation in using them again.”

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Posted 4 months ago

“I have placed a few orders for various Scale Modelling products with the above Specialist Provider. All orders to date have been dealt with professionally and efficiently and are kept well informed during the whole process including delivery. The items are always competitively priced and every delivery received has been delivered on the date specified and well packaged so every item arrives as new.”

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Posted 4 months ago

“Good honest company to deal with . Highly recommend.”

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Posted 4 months ago

“Ordered two spray cans of paint that arrived if not the next day certainly the day after. Crackin service.”

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Posted 4 months ago

Scale Model Shop Ltd is rated 5.0 based on 13,982 reviews