Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,985 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“I have placed a few orders for various Scale Modelling products with the above Specialist Provider. All orders to date have been dealt with professionally and efficiently and are kept well informed during the whole process including delivery. The items are always competitively priced and every delivery received has been delivered on the date specified and well packaged so every item arrives as new.”

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Posted 4 months ago

“Good honest company to deal with . Highly recommend.”

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Posted 4 months ago

“Ordered two spray cans of paint that arrived if not the next day certainly the day after. Crackin service.”

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Posted 4 months ago

“I gace 5 out of 5, would give 10 out of 10 as well. Really good range of products, fast dispatch, and the team go above and beyond with customer service. John dealt with me and was beyond helpful and exteremely responsive. Everthing you could want for model and hobby supplies.”

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Posted 4 months ago

“Service and items excellent.”

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Posted 4 months ago

“Item ordered on pre-order basis, kept informed of status of order and then item sent out as soon as received. Overall excellent service!!!”

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Posted 4 months ago

“Excellent service as always & prompt delivery”

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Posted 4 months ago

“Top service always.”

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Posted 4 months ago

“Good value, excellent products, swift delivery.”

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Posted 4 months ago

“Scale Model Shop is a quick and easy way to access whatever you need to do with scale models for good prices while delivering quickly and neatly. They really are the best!!”

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Posted 4 months ago

“SMS are my go to for model requirements, they are competitive price wise and are fast at dispatching.”

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Posted 4 months ago

“This company goes above and beyond every time thanks👏🏼”

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Posted 4 months ago

“After ordering several times from you, these are my observations; orderintjere are a large seleg on line is so simple, just type in what you want ans a list appears. Delivery is quick, usually 2 to 3 days after ordering. There is a large selection of items to choose from. Just one dissapointment, no decals. Definitely my go-to shop in future.”

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Posted 4 months ago

“Faultless, quick and efficient, well packed and kept informed. Spot on”

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Posted 4 months ago

“As ever a first class service, the paint was sent quickly and arrive safely. Highly recommended and I will certainly use them again.”

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Posted 4 months ago

“Very quick service. No problems at all and I'll no doubt be back.”

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Posted 4 months ago

“I have made sveral purchases from Scale Model Shop. All have been completed speedily and efficiently. Recommended!”

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Posted 4 months ago

“Items are always dispatched on time You offer competitive prices & have a large item range. Definitely one of my favourite online shops”

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Posted 4 months ago

“Great service!”

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Posted 4 months ago

“As usual with Scale Model Shop, they had in stock everything that I needed for my current build. All items were reasonably priced and delivered on time.”

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Posted 4 months ago

Scale Model Shop Ltd is rated 5.0 based on 13,985 reviews