Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,985 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“Ordered several times from scale model shop, always received my goods in good time, always in new condition, I can thoroughly recommend scale model shop to anyone and I will continue to order my needs from them”

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Posted 4 months ago

“Quickly delivery, excellent service”

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Posted 4 months ago

“Great service! Item sent same day as ordered, very securely packed, and in pristine condition. Would reccomend 100%.”

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Posted 4 months ago

“Excellent. Well packed and prompt delivery.”

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Posted 4 months ago

“Always good customer service. Good range of products. For the extra star, needs a better web sales platform.”

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Posted 4 months ago

“Great prices and fast delivery. Love the way bottles of paint and the glue are packed in heat sealed bags in case of leakage.”

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Posted 4 months ago

“Excellent service, quick delivery and always good value for money items.”

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Posted 4 months ago

“First class service .. my go to for everything I want”

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Posted 4 months ago

“Great service”

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Posted 4 months ago

“I have used scale model shop many times now, their service has always been faultless.”

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Posted 4 months ago

“Used them a few times and always great service, quick delivery using the best courier service around.”

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Posted 4 months ago

“Wanted a present for grandson. Good website, great choice, excellent delivery service. Full marks.”

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Posted 4 months ago

“Always excellent service and have what i need in stock. Can't fault it.”

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Posted 4 months ago

“Wide range of products at reasonable prices, my orders are always processed and delivered within a couple of days, definitely recommend Scale Model Shop”

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Posted 4 months ago

“Searching for products is easy; the filters work well, and prices are competative. Ordering was simple, and delivery was within a couple of days as stated (although the delivery person did not ring our door bell and just left the parcel in our 'safe place' - despite the fact ewe were here and waiting for the delivery). The quality of my purchases is good and excellent delivery packaging kept them from any transit damage. I would definittely use SMS again - thank you.”

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Posted 4 months ago

“Excellent service, ordered Monday received Thursday.”

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Posted 4 months ago

“Excellent 5 Star Service from Scale Model Shop. Model kits and modelling accessories at competitive prices. All items are very well packaged for parcel delivery, rapidly dispatched and arrived in perfect condition. I highly recommend Scale Model Shop to all plastic kit modellers.”

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Posted 4 months ago

“Great service from Scale Model Shop. Their site is very comprehensive and easy to navigate, such that I generally buy more than i intend to. Delivery is reliable and prompt, with frequent progress messages. Always now my first-stop site for model supplies and tools. M Gooch”

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Posted 4 months ago

“A great range of products and a promt service. Perfect!”

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Posted 4 months ago

“Very prompt service and reliable”

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Posted 4 months ago

Scale Model Shop Ltd is rated 5.0 based on 13,985 reviews