Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,998 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,998 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“Have used them for a few years now. Various models have been sent to me or picked up by me and even had some on pre-order. All have been handled in a timely and professional way. Very happy with the service received.”

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Posted 7 months ago

“I always receive a first class service from SMS.”

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Posted 7 months ago

“Always a great service with everything I've ordered turning up in good time and well packaged.”

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Posted 7 months ago

“Great service as always”

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Posted 7 months ago

“Great service.many thanks.”

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Posted 7 months ago

“Another excellent transaction with SMS. First class service as always, my orders are always dispatched very quickly and are well packed and arrive on time.Highly recommended model shop which I will use again in the near future.”

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Posted 7 months ago

“Reliable and quick delivery.”

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Posted 7 months ago

“Excellent service with very prompt delivery. Fantastic!”

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Posted 7 months ago

“I have ordered from scale model shop quite a few times now and they have never let me down . My order has always been received within 2 days and arrives in perfect condition to.”

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Posted 7 months ago

“Scale Model Shop offered the product I wanted at a very competitive price and sent the item very quickly. Communications throughout the purchase were good without being excessive, and the postage service used enabled be to arrange delivery for a convenient day. I'll be sure to check Scale Model Shop for future purchases based on the service received for this item.”

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Posted 7 months ago

“first class service”

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Posted 7 months ago

“I purchased 2 Copper State Models Nieuport 11 planes from this seller. The price was the cheapest online. Delivery was fast and the models were well packed. I have purchased from them before and have always been impressed by their service.”

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Posted 7 months ago

“All good, thanks”

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Posted 7 months ago

“Very good service definitely will be using a lot more often”

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Posted 7 months ago

“Have only had a little practice with the rigging twine as yet. Seems great, though probably quite fiddly for my ageing thumbs! I appreciate the prompt delivery too, so you have definitely been added to my list of ' go-to's' .Thank you.”

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Posted 7 months ago

“Awesome service.”

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Posted 7 months ago

“Extremely good service and fast delivery. Not my first purchase and won’t be my last, great customer service. Would be nice to maybe sponsor me to review things on my channel Mike Muppet Modeller ☺️”

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Posted 7 months ago

“10 out of 10 for rheseguys, again. Order was placed and dealt with efficiently. Items received a few days later. Brilliant service.”

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Posted 7 months ago

“I was very pleased with the service. The model I purchased was very well priced and arrived in perfect condition. Delivery was very prompt and communication while the model was in transit kept me informed at every stage. I would be more than happy to purchase from scale model shop. All in all brilliant.”

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Posted 7 months ago

“Efficient and great service!”

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Posted 7 months ago

Scale Model Shop Ltd is rated 5.0 based on 13,998 reviews