Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,989 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“My order of a lot of random bits and bobs was organised, protected and packed impeccably. Delivery was really fast too. My first order from SMS and I doubt my last.”

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Posted 4 months ago

“Always a good selection of stock and fast reliable post and packing”

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Posted 4 months ago

“Good stocks, decent products, good delivery... a satisfied repeat customer!”

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Posted 4 months ago

“Rapid despatch of kits, materials and tools. They have a wide ranging catalogue but items are frequently out of stock and remain so for some time.”

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Posted 4 months ago

“Once again excellent service- HK Models 1/48 Lancaster - arrived on time in great condition- looking forward to an exciting build!”

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Posted 4 months ago

“Good price and speedy dispatch. Have never let me down.”

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Posted 4 months ago

“Very prompt service and delivery”

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Posted 4 months ago

“Very quick delivery”

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Posted 4 months ago

“Excellent service as always. I have ordered a few models and equipment in recent years. After getting back into modelling since Covid this website is fantastic.”

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Posted 4 months ago

“Product easy to find on website and order. Prices comparable with elsewhere and standard delivery was very quick. Great service.”

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Posted 4 months ago

“Had a couple of orders lately, very pleased how quickly my orders have arrived”

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Posted 4 months ago

“Quack efficient service”

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Posted 4 months ago

“Excellent no hassle delivery.”

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Posted 4 months ago

“Very prompt service as product in stock and sold at competitive price,very happy with service as this is not the first time i have used them.”

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Posted 4 months ago

“Very quick turnaround All products I need”

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Posted 4 months ago

“I purchased a model made by a company I didn't know, were confused by the instructions and returned it with parts unopened, know quibbles money returned no fuss, thank you.”

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Posted 4 months ago

“My go-to now for supplies. Never wanted anything that you didn't have in stock, the facility of being able to order online and collect in person, not to mention competitive if not cheaper prices. Add an easy to use and filter website to find what you want or suggestions, and it seems you are doing everything right! I have never ordered anything yet for delivery, but when that time comes (winter is getting closer) i am sure it will be as much a professional service as everything else you do”

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Posted 4 months ago

“Great range of products, packaging is always good, & very fast delivery.”

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Posted 4 months ago

“Delivered on time, product as advertised”

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Posted 4 months ago

“Order fulfilled very quickly and arrived well packaged.”

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Posted 4 months ago

Scale Model Shop Ltd is rated 5.0 based on 13,989 reviews