Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,986 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“Found just the product I was looking for, OOGUAGE Flexi Hedging. And was delivered within a few days.”

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Posted 4 months ago

“Once again perfect service, well packed and quick delivery”

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Posted 4 months ago

“Models dispatched quickly and were well packed. Not my first time buying from SMS and as usual great service.”

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Posted 4 months ago

“Very professional, and when I had problems with PayPal, a quick phone call to the store sorted things out, the kit arrived promptly, well packaged.”

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Posted 4 months ago

“Speedy response to order, Excellent products, well packaged, fast delivery.”

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Posted 4 months ago

“Order was processed correctly and very promptly. Can’t ask for more!”

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Posted 4 months ago

“Great communication, product as described, quick post. Great experience”

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Posted 4 months ago

“I use Scale Model Shop fairly regularly as their service is always very good. I ordered some paints which arrived properly packed in about the working days. You can purchase with confidence getting this superb supplier.”

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Posted 4 months ago

“Great prices and quick delivery! Top notch!”

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Posted 4 months ago

“Quick delivery for the times I ordered. Websites easy to navigate and competitive pricing. Thanks”

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Posted 4 months ago

“Excellent company without exception”

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Posted 4 months ago

“Efficient and professional company and staff. Products are sold at a competitive price.”

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Posted 4 months ago

“Order arrived promptly with problems. More than happy with purchase”

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Posted 4 months ago

“Having recently got back into the hobby, I've been using the Scale Model Shop for my modelling needs and they have been excellent. They're online ordering process is very straightforward, deliveries have been quick and the products are packaged very well. Would definitely recommend them.”

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Posted 4 months ago

“Great selection at competitive prices, and really quick turnaround and delivery. A pleasure to use, and highly recommended!”

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Posted 4 months ago

“Quick delivery, just what I wanted.”

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Posted 4 months ago

“Goods received promptly and safely packaged. All good.”

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Posted 4 months ago

“Very good delivery service well packaged”

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Posted 4 months ago

“Very happy with the service which was very prompt. Also goods were delivered in good condition with no damage. Thank you very much.”

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Posted 4 months ago

“Fantastic fast service great prices as well one of the best online retailers.”

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Posted 4 months ago

Scale Model Shop Ltd is rated 5.0 based on 13,986 reviews