Scale Model Shop Ltd Reviews

Name: Scale Model Shop Ltd
Rating: 4.95

5.0 Rating 13,986 Reviews

99 %

of reviewers recommend Scale Model Shop Ltd

5.0

Based on 13,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01422405040

Email:

info@scalemodelshop.co.uk

Location:

White Rose Mill, Holdsworth Road, Halifax
HX3 6SN

Scale Model Shop Ltd 5 star review on 8th October 2025

Martin Gre****

127

Anonymous

Anonymous // 01/01/2019

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English

“Outstanding service as usual, I use the scale model shop due to great stock, variety and service”

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Posted 4 months ago

“Excellent service. Delivered promptly and well packaged. Will use again.”

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Posted 4 months ago

“Very promt service well pleased with it”

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Posted 4 months ago

“Great stock, excellently website, fast and efficient service.”

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Posted 4 months ago

“As usual all of the items were promptly delivered in first class packaging”

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Posted 4 months ago

“I'm a long time user of scale model shop and have always been happy with the service from them.”

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Posted 4 months ago

“Terrific dealer, highly recommended.”

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Posted 4 months ago

“Awesome service once again thanks”

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Posted 4 months ago

“Very friendly and knowledgeable staff, good products and a points based scheme.”

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Posted 4 months ago

“excellent products arrived promptly and in good order thank you.”

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Posted 4 months ago

“Got two items I wanted at good prices plus free postage & packing, excellent service too! Would recommend and will be back.”

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Posted 4 months ago

“I have dealt with the Scale Model Shop over several years and months and always found them to be a very good shop both for advice and help which is not what some of the model companies like Airfix provde to their customers and if it had not been for this shop replacing broken items in a kit my recent purchase of an Airfix model would have been a waste of money. I would reccomend this business above the local model shop in my city because they are more helpful to me and say and do what they promise to .”

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Posted 4 months ago

“Easy ordering, quick delivery.”

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Posted 4 months ago

“Arrived when specified, well packaged and a great kit”

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Posted 4 months ago

“I bought tow bottles of Jacquard Acid Dyes which arrive promptly and well packet. The dyes were for dying goose quills for fishing floats. It worked a treet.”

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Posted 4 months ago

“Absolutely excellent service, very fast delivery would recommend to anyone”

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Posted 4 months ago

“Excellent service as usual, ordered items Monday arrived Tuesday. This is a fantastic shop and sells a huge range of models and products. Would thoroughly recommend. 9/9/25”

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Posted 4 months ago

“My order of a lot of random bits and bobs was organised, protected and packed impeccably. Delivery was really fast too. My first order from SMS and I doubt my last.”

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Posted 4 months ago

“Always a good selection of stock and fast reliable post and packing”

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Posted 4 months ago

“Good stocks, decent products, good delivery... a satisfied repeat customer!”

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Posted 4 months ago

Scale Model Shop Ltd is rated 5.0 based on 13,986 reviews