School of Business and Technology London Reviews

Name: School of Business and Technology London
Address: 60 Cannon Street, City of London, London, EC4N 6NP United Kingdom, City of London, United Kingdom
Rating: 4.77

4.8 Rating 390 Reviews

97 %

of reviewers recommend School of Business and Technology London

About School of Business and Technology London:

School of Business and Technology London is dedicated to offering higher and professional courses to learners worldwide through online and blended learning.
We are committed to providing high-quality education to transform your skills, knowledge, and understanding, enhance your employability, and enable you to compete successfully in the dynamic and ever-changing business world.
We empower your career aspirations by providing a structured, interactive, supportive learning experience through online certification courses. Our courses are designed to cater to the varied needs of learners at different points in their work lives.
Whether you are a beginner or a working professional seeking further development, we are here to guide you at every turn.
We offer a wide range of courses designed to cater to the varied needs of learners at different points in their work lives. Our current portfolio consists of over 250 courses. We are innovative and always focus on adding more courses to our portfolio to meet industry demand and learners' needs.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid upfront for the CMI Level 3 Diploma in Principles of Management and Leadership but the experience has been disappointing. The website advertised unlimited tutor support and no mention of extra charges for failed assessments—but after enrolling, I found out there are hidden fees if you need to resubmit your work £40 and £70, and tutor support is practically non-existent. My tutor never responds, and I was told I’d need to pay extra to get help, which directly contradicts their marketing. I feel misled and would not recommend this course unless they become more transparent and accountable.”

Helpful Report

Posted 1 week ago

We sincerely appreciate you taking the time to share your experience with us; your feedback is invaluable and essential to our continuous improvement efforts. At SBTL, we are dedicated to maintaining open and transparent communication. We would like to clarify the distinction between tutor support and assessments. Our tutor support is designed to be comprehensive and unlimited, offering guidance through personal meetings, assessment feedback, guidance and assistance with any queries you may have. Our assessment process must comply with the guidelines established by the awarding body. We offer two types of assessments: formative and summative. Formative assessments provide learners with detailed feedback on their assignments, helping them identify areas for improvement and make necessary adjustments. In contrast, for summative assessments, according to the awarding body’s guidelines, learners are allowed two resubmissions in addition to their original submission. We would like to take this opportunity to clarify that additional charges, including those related to resubmissions, are clearly stated in the assessment policies and procedures, as well as in the terms and conditions that you accepted prior to enrollment. We were unable to locate your learner details using your email ID. To help you further, please contact us at support@sbusinesslondon.ac.uk. We are here to review your case and ensure you receive the support you need, including the waiver of the resubmission fee. Your feedback is important to us, and we are dedicated to improving your experience and supporting you throughout your learning journey to ensure you have a positive experience. Best Regards, School of Business and Technology London

Posted 4 days ago

“Im doing their level 4 it course and i finish in 2 weeks, i have to say getting help hasnt always been easy and whats worse is that they have only given me access to the last assignment just last week. so i only have 3 weeks to finish an assignment, which usually can take 1 or 2 months. for this reason i wouldnt recommend this to anyone”

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Posted 2 weeks ago

“I paid for the course and did not have access to the course, everything seems fake”

Helpful Report

Posted 6 months ago

Dear Learner, Thank you for your review. We appreciate you taking time to provide your feedback. I am sorry to hear that you have experienced some troubles accessing your course. It's disappointing to hear that you feel it's all fake, and we take such feedback very seriously. We understand that you had some troubles accessing your LMS, however, we have requested your presence via virtual induction twice in September, however, unfortunately you couldn't make it. We then sent you a detailed email on how to access your LMS and what are the steps that you need to follow. Further, we received a virtual induction invite from you for 21st Sep and we showed you how to access your course. We also sent you an email with all the login credentials and have also removed the OTP access so that you can access your LMS without any trouble. Afterwards, we didn't hear anything from you and assumed everything is fine. Moreover, from the LMS log, we noticed that you have accessed your portal in October. We strive to provide all our students with the resources and access they need to successfully complete their course and earn the qualification that they have desired for. We are committed to resolve any issues, that prevents our learners from studying their course, as quickly as possible. We encourage you to reach out to our support team if you have any issues as they are always available to assist you in the best way possible. We appreciate your feedback, and we truly hope to restore your confidence in our school soon.

Posted 6 months ago

“Delay in uploading workbooks in the LMS, this delay is not healthy as it makes it very difficult and you also set an expiration date for your courses, what happens when you did not upload the workbook and course expires?”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to share your experience with us at SBTL. Your feedback is highly appreciated, and we value your insight into your recent encounter with our institution. We sincerely apologise for the inconvenience caused by the delay in uploading workbooks to our LMS. We understand that this delay has made it very difficult for you, and we acknowledge that it is not a healthy practice. We also recognise that the expiration dates set for our courses raise concerns about the impact of delayed workbook uploads. We apologise if this has caused any frustration or inconvenience for you. Your feedback has highlighted important issues that need to be addressed, and we are determined to make the necessary improvements. We would greatly appreciate it if you could provide further insights into how we can enhance our processes and ensure a smoother experience for all our students. Once again, we thank you for bringing these matters to our attention. Your feedback plays a crucial role in helping us identify areas where we can improve and deliver a better learning experience. We look forward to hearing from you and working towards a better future.

Posted 11 months ago

“terrible experience, stay far.”

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Posted 1 year ago

We truly appreciate your honesty and apologise for any inconvenience you may have encountered. It is disheartening to learn that you had a terrible experience and felt the need to stay away. We deeply regret any negative impact this may have had on your perception of our school. To ensure we rectify the issues you encountered, we would greatly appreciate it if you could provide us with more details about your experience. Your insights are invaluable in helping us identify areas where we need improvement. Please feel free to let us know how we can enhance our services and make things better for future students. We thank you for sharing your feedback. Please be assured that we take your concerns seriously and will work diligently towards resolving them. Your satisfaction is of utmost importance to us, and we hope to have the opportunity to regain your trust in the future. Warm regards, School of Business and Technology London

Posted 1 year ago

“The login system always have problems.”

Helpful Report

Posted 1 year ago

Dear Wing, We apologise for any inconvenience caused by the login system's issues. Ensuring a seamless experience for our users is paramount, and we're committed to addressing and resolving any issues promptly. Your feedback helps us improve, and we appreciate your patience as we work to enhance the system's reliability. If you have any specific concerns or encounter further difficulties, please don't hesitate to reach out to our support team for assistance. Best Regards, School of Business and Technology London

Posted 1 year ago

“Not the best start of my study ,my first year was terrible and couldn’t have direct contact with the tutor as I was an online student which I felt unfairly treated. Improvement is required and should comply with the Equality Act as every student must be treated equally. After my awful experience, i won’t recommend it”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Salvatore. It means a lot that you took the time to share your experience and we sincerely apologise for what happened. We are committed to ensuring that all students receive the same high quality of education in a safe and respectful environment, thus, we welcome your input and advice on how to improve.

Posted 1 year ago

Helpful Report

Posted 1 year ago

“The student support team doesn't reply to any queries and I only got materials for 2 of the 8 modules. The only team that reply to any email was the admissions saying that they will pass my query to other team. It was a waist of time and money, I was enrolled in the level 7 executive management, they didn't have the course materials for this course, only 2 out of 8 modules. With the quality of the materials being of low standard. It looks great on the website but in actually looks like it's a scam school.”

Helpful Report

Posted 1 year ago

Dear Joao, Thank you for your feedback, and we are sorry to hear you faced some difficulties. We deliver the programs with the utmost integrity and in line with the guidelines and regulations of the awarding bodies. We believe the team promptly responded to your concerns and have resolved the same to your satisfaction. At SBTL, we follow the drip-feeding method, meaning the course materials will be available in stages. As soon as a learner completes the first module and submits an assignment for the same, the material and brief for the second one will be made available. We made the first unit materials available as soon as you were enrolled with us, but we haven't received any of your assignments yet. The second module was also made available, and we notified you of the same, but there was no initiative from you to complete the assignments. If you require additional support, we are here to help you with the same by offering a few blended learning sessions. The entire team is looking forward to assisting you throughout your learning journey with us. Best Regards School of Business and Technology London

Posted 1 year ago

“My experience was not good… Reasons I abandon the course. Too many things distributed across too many places, and the support service were too generic considering the fact that the process was not start forward. You receive one email for A another email for another B and another for C . When you go back about an issue , you are told it is email B or the login for that is in email C. Word of advice create a playbook or a student walkthrough file for each course. In the file it takes students through each step and can get links to what they need to do at each stage from that one document. Making it easier to find links from there and to know what next to do from there.”

Helpful Report

Posted 1 year ago

Dear Tunde Ajiboye, Thank you for your review. We are sorry you found it difficult to access the portal and course. We have documented every step to access the LMS and support desk, and these were shared along with your login credentials. We have also shared the assessment guidelines, enabling every learner to complete the assignment without any struggle. Several documents are uploaded to your portal, giving numerous information on plagiarism, referencing and citation, time management, assessment guidelines, assignment structure, etc. There was only one module to complete for your chosen program, and you have completed the same; we have given you two formative feedbacks on time and asked you to submit them for final summative marking. We have been waiting to hear from you since Dec 2022. You never expressed your difficulties, and had we known about the same, we would have definitely offered you a few sessions to make you understand the course. Please feel free to contact us; we are ready to assist you throughout your learning journey with us. Best Regards, School of Business and Technology London.

Posted 1 year ago

School of Business and Technology London is rated 4.8 based on 390 reviews