Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 7,788 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 7,788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

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“V good service and good value for money. Certainly would use again. Customer service on phone was very good”

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Posted 3 years ago

“Received hallrunner last week ..absolutely delighted with it just what we wanted.”

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Posted 3 years ago

“The website very easy to use with plenty of choice. The rug was as described. Prompt delivery.”

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Posted 3 years ago

“Great website and choice. Easy to choose my rug and place an order. Fantastic, efficient service, arrived well packaged within short timeframe promised. Lovely rug, exactly what I wanted, thankyou. Get shopping everyone, you will not be disappointed.”

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Posted 3 years ago

“Super-fast delivery and super quality runner-rug. The gel type backing keeps the rug fully in place at all times even with the dog playing around on it constantly. Brilliant product and supplier. Thank you ?”

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Posted 3 years ago

“Arrived quickly and it was perfect for our needs”

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Posted 3 years ago

“Brilliant. Really fast turnaround and the carpets are exactly what we expected. Website information is perfect.”

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Posted 3 years ago

“Product was of nice quality and delivery was as stated with considerate to our needs.”

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Posted 3 years ago

“Ordered a hallway runner, delivery on time and runner was high quality, as advertised and expected. 100% recommended.”

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Posted 3 years ago

“Good choice of runners and very happy with the one that I chose. Good quality, arrived on time and had no problems whatsoever. Would definitely buy again.”

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Posted 3 years ago

“Great customer service. Easy returns. Prompt service. Great looking rug. 100% reccommend”

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Posted 3 years ago

“The rug we purchased is beautiful. Good quality and perfect in our hall way. Definitely recommend Runrug to friends.”

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Posted 3 years ago

“Great rug. Great service”

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Posted 3 years ago

“Lovely runners, all 3 of them. Smart looking also.”

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Posted 3 years ago

“Very happy with rugs the size I needed, good quality. Payment and delivery all without any hassle.”

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Posted 3 years ago

“Great service. Very quick to get to my home. Easy to figure out what I needed size wise.”

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Posted 3 years ago

“Rug as described, Excellent super fast delivery ordered on 20 July with expected delivery of 28 September but arrived only 6 days later on the 26 July, truly happy. Would definitely purchase rugs from here again,”

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Posted 3 years ago

“I'm very happy with the long hall runner which was delivered within days and is much better quality than I expected. Great value for money.”

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Posted 3 years ago

“Customer service were very helpful Always helpful and understanding”

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Posted 3 years ago

“Very good all round service. Extremely helpful in all aspects of purchase of hall carpet runner.”

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Posted 3 years ago

Runrug is rated 4.7 based on 7,788 reviews