Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

“payed £5 extra for next day delivery and had to wait about 4 days. should've warned me before i payed that it wouldn't be coming any earlier than it would've for free. other than that, great rug, perfect size, comfortable”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to review our company! We're sorry to hear that the delivery was late. We would be more than happy to provide a refund for the delivery charge. Please reach out to us at help@runrug.com providing your order details and we will gladly process this for you. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“This rug is perfect, just what we wanted. The only thing was it did slip on our laminate floor. We bought an anti slip mat for underneath and now it does not slip at all. It is good quality and a reasonable price. We would definitely purchase from you again.”

Helpful Report

Posted 3 years ago

Hi Mary, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Easy to buy, quick delivery and a nice runner. Very pleased with them.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Great price, great quality”

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Posted 3 years ago

Hi Pam, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Really pleased with hall runner good quality”

Runrug 5 star review on 12th December 2022

Helpful Report

Posted 3 years ago

Hi Eileen, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Sadly the rugs I ordered for my mother in law were not suitable for her needs. Communicating with Runrug was so easy via email. They arranged the return collection by DPD to be for the following day and the refund was payed in to my account promptly. Would have no hesitation in recommending them in the future.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you've had a positive experience shopping with us. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Great service. Would highly recommend.”

Helpful Report

Posted 3 years ago

Hi Brian, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Good quality and fast delivery. Happy with service.”

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Posted 3 years ago

Hi Martyna, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Quality carpet, and fantastic customer service”

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Posted 3 years ago

Hi Yvonne, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Quick delivery, good price and great rug!”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Ordering was straight forward and delivery efficient. I now have a fantastic runner that's the right size for my hallway. Recommend this company”

Helpful Report

Posted 3 years ago

Hi Karen, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Rugs not to the sizes as ordered. Not happy”

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Posted 3 years ago

“Would certainly recommend them. Excellent service and everything as expected”

Helpful Report

Posted 3 years ago

Hi David, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Great service and prompt delivery. The runners look amazing on my landing.”

Helpful Report

Posted 3 years ago

Hi Marie, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Great product, outstanding customer service. A company to be valued.”

Helpful Report

Posted 3 years ago

Hi Kevin, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“I was pleasantly surprised at the quality of your carpets and speed of delivery 1 day only' Your staff was very pleasant and helpful. I have no hesitation of recommending your company and we will certainly be buying from you again.”

Helpful Report

Posted 3 years ago

Hi Paul, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Good rug for the floor that I needed”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Great quality, good price and delivery.”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Excellent friendly service, fast delivery, and great products, thank you so much 👌”

Helpful Report

Posted 3 years ago

Hi Tayseer, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

“Absolutely fantastic service,speedy delivery and top quality product, will definitely be using again.”

Helpful Report

Posted 3 years ago

Hi Andrew, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug Reviews