Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.74

4.7 Rating 8,293 Reviews

94 %

of reviewers recommend Runrug

4.7

Based on 8,293 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Runrug 5 star review on 21st October 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m so happy I found the site for RunRug. My wife is very demanding and particular. Once I showed her the large variety of colors and that we could get in any length, I was impressed. My order was delivered so quick with no errors or emails stating your order was delayed for this or that reason, I was more impressed. Since my first order, I’ve placed several more, all with quick receipt of high quality stair runners. Thanks”

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Posted 4 years ago

“Straightforward online purchase, first time but happy customer!”

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Posted 4 years ago

“Great application in a tight staircase.”

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Posted 4 years ago

“Fantastic value for money this is the second time we have used this company outstanding service good communication good quality”

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Posted 4 years ago

“Excellent service. Had a problem with initial order, they could not fulfil, due to a fault in the carpet. It was sorted quickly and efficiently. A alternative choice got to me on time, for my carpet fitter booking. Highly recommended.”

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Posted 4 years ago

“excellent service. Have used run rug before and level of service remains high.”

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Posted 4 years ago

“Purchased a sample of the runner and it was as good as the description. Will soon make the order for the whole stairs”

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Posted 4 years ago

“Website was easy to use, very large selection of products, great prices. My runner arrived a couple days later, exactly on time (I didn't pay for next day delivery, free was just fine). The product is as described and a huge improvement over the carpet remnant that I had previously been using.”

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Posted 4 years ago

“Run Rug was very responsive to all of my inquiries. The videos were very helpful for determining how to measure. I would definitely do business with them again.”

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Posted 4 years ago

“I got what I ordered on the day they said it would be delivered, i am very pleased with my buy I recommend them thanks”

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Posted 4 years ago

“Excellent service, delivery, and very good quality product. Will certainly be buying from you again. Thank you.”

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Posted 4 years ago

“Great service! Easy to order and arrived on time.”

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Posted 4 years ago

“Can’t fault this from beginning to end . Does what it says on the tin . Easy to negotiate website to find what you want, really good prices and fast efficient delivery . Thank you”

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Posted 4 years ago

“This was my second purchase from Run Rug. The website is easy to use and orders are delivered quickly. Good quality at reasonable prices. I wouldn't hesitate to recommend to friends and family.”

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Posted 4 years ago

“Great runner! It was delivered extremely quickly too. Looks great in our kitchen and saves the wood floor from all the little splashes we make.”

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Posted 4 years ago

“Great quality, fast delivery, good communication will definitely order again”

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Posted 4 years ago

“Lovely good quality kitchen rugs, very pleased.”

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Posted 4 years ago

“So easy to order, great choices and colours. Service was impeccable. Would highly recommend.”

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Posted 4 years ago

“Received my runner quickly but it was the wrong size. I e-mailed pictures showing incorrect size & received a quick reply & was informed a new rug would be despatched. Received it today & very happy with it.”

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Posted 4 years ago

“Brillant quality great price and fast free delivery.”

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Posted 4 years ago

Runrug is rated 4.7 based on 8,293 reviews