Thank you for your review! We’re sorry to hear the item was faulty. Please contact us so we can assist with the return and ensure everything is sorted promptly, customercare@rokit.co.uk.
Kind regards,
Team Rokit Vintage
“3 of the items that I received were the incorrect size, e.g the item had a different size on the label than what I had ordered. When I returned all 3 items, it has only listed one as being refunded. Please can this be rectified”
Thank you for your feedback. We can confirm that all returned items have been refunded. If you have any further questions or need clarification, please contact our customer care team at customercare@rokit.co.uk.
Thank you for your review! We're glad you love the product and that the shipping was great. We appreciate your support and look forward to serving you again.
Kind regards,
Team Rokit Vintage
Thank you for your review! We're glad the item met your expectations and that you’re happy. We look forward to serving you again.
Kind regards,
Team Rokit Vintage
Thank you for your review! We're glad you found the item good value and that the refund was prompt and painless. Sorry it didn't fit, but we appreciate your understanding.
Kind regards,
Team Rokit Vintage
“Rokit is a fantastic store to buy from , they have a lot of nice items and are well priced . I have just bought a pair of Us military wood land camo trousers from the 80s and they are in first class condition!! Also with a super fast delivery time , all in all highly recommended store 😎”
Thank you for your honest feedback. We're glad to hear you were happy with the service, and we will take your criticism on board for the future. Please always reach out to customercare@rokit.co.uk if you have any issue with your order! We're always happy to help resolve any problems :)
Shipping to Israel is facing significant, ongoing delays, often lasting 2-6 weeks beyond estimated delivery dates, due to security-related airspace, port disruptions, and severe processing backlogs as of early 2026. While major carriers have resinstated services, expect extended transit times, potential security holds on shipments. We're very sorry that this has impacted your order, but it is unfortunately something that we have no control over.
Shipping to Israel is facing significant, ongoing delays, often lasting 2-6 weeks beyond estimated delivery dates, due to security-related airspace, port disruptions, and severe processing backlogs as of early 2026. While major carriers have resinstated services, expect extended transit times, potential security holds on shipments. We're very sorry that this has impacted your order, but it is unfortunately something that we have no control over.
