“Jeans described as W31, did not fit and when compared with other W31 jeans they were indeed significantly smaller. Item returned and photo evidence provided of being the wrong size. Rokit refused to refund return shipping costs, insisting that they were sized correctly, despite my multiple photos showing they were the wrong size.
Will not be shopping here again.”
Sorry to hear you were not happy with the sizing. We always try our utmost in accurately displaying the colours and details of our products on this site. While we do make every effort to ensure all sizes and measurements are as accurate as possible, the sizes indicated are approximations based on today's standardized clothing sizes. Please refer to our Size Guidelines.
The sizing guide we use is as follows
https://www.rokit.co.uk/pages/size-guide-care
“Dress like you have lots of money! The sizing is a little on the flattering side but measurements of each garment are provided so that's not an issue. Quick delivery, the website is fun to scroll through and there's no other way I could afford to wear Armani.”
“Really great site with excellent quality, often unique vintage items. Have been buying from Rokit for a few years now and will continue to do so. Very happy.”
“Rokit has some cool stuff but they should work on their delivery options. I ordered jeans for £11 (very cheap i know) then I paid £4 for delivery. Unfortunately,
the jeans didn't fit me so I wanted to return it. And omg I realised I have to pay £4 again for the return. I decided to return the jeans in store but they weren't accepted. Ngl I don't understand why some clothing shops don't take care of returns, I'm dissapointed with return policy. I hope it will be sorted out”
“Can’t give you a good survey right now because I’m still waiting for my parcel to receive. Would you please give me an update about my order.
Thank you”
“Brilliant item, not the usual fancy fashion statements you find on here. A genuinely great bit of kit very useful and hard to find. Perfect condition with no smells too considering it is a 1970's thermal undersuit. Will definitely be checking this site regularly as its full of surprises!”
“I would like to thank you for 10/10 customer service… sorting out an issue with postage to the Channel Islands so promptly and efficiently. The items I bought as a Christmas gift for my son have arrived in plenty of time. Well done”
“I’m a medium, 5’11 with size 30 waist- ordered a suit that was advertised as a medium and when it arrived it was so big I was virtually drowned in it, I looked like a toddler or smth. Then I had to pay loads of money for it to be returned.”
