Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.75

4.8 Rating 950 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

Write Your review

Tell us how Rhinox Group Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rhinox Group Ltd 5 star review on 23rd November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, next day delivery delayed due to issues with courier service but Rhinox refunded the carriage cost as a gesture of goodwill”

Helpful Report

Posted 2 years ago

Hi, Thank you so much for taking the time to share your experience at Rhinox. We take pride in knowing our customers are happy with their experience. We look forward to the next time we're able to serve you again. Have a wonderful day Jay

Posted 2 years ago

“Ordered my buckets on Tuesday 4th April via website after speaking to Dave, expected them to arrive on the Thursday (Next day delivery?) ready for a long weekend of work, but unfortunately they did not arrive.. went on the supplied tracking information and there was no details at All. Very disappointed as I’ve lost the whole weekend of work. As for the buckets themselves I cannot comment until I receive??”

Helpful Report

Posted 2 years ago

Hi Neil, We apologize for the delay, We are not excepting for that too. Everything should be fine now. We cant wait to have you back! Cheers, Jay

Posted 2 years ago

“Good value, but more importantly they listen to their customers needs and try to help them. I will never be a big customer but was treated as they would there biggest Very nice people”

Helpful Report

Posted 2 years ago

Hi Jon, Were so happy to hear you had a great experience at Rhinox. Your review made our day! Our whole team works very hard to keep our customers happy. Thanks again, and we hope to serve you again soon. Jay

Posted 2 years ago

“great product great service ,ordered 2pm arrived 10am next morning .warren was very helpful. thanks john”

Helpful Report

Posted 2 years ago

Hi John, Thank you so much for taking the time to share your experience at Rhinox. We take pride in knowing our customers are happy with their experience. We can’t wait to have you back Jay

Posted 2 years ago

“excellent company to deal with. fantastic build quality. ordered online at 11.00am delivered by 10.30am following day. will have no hesitation in using this company again.”

Helpful Report

Posted 2 years ago

Hi, Thanks so much for your feedback! We’re really glad you recieved your item on time! We look forward to the next time we're able to serve you again. Have a wonderful day. Jay

Posted 2 years ago

“Reliable , very good quality and they respect the deadlines of delivery in case they have to be build acording to the specs”

Helpful Report

Posted 2 years ago

Hi Ovidio, Thank you for your detailed review of our product. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We look forward to the next time we're able to serve you again. Have a wonderful day. Jay

Posted 2 years ago

“I'm sure the digger bucket is as good as the others I already have. But I wouldn't know, as my 'next day delivery' is still not here 4 days later. Unfortunately, Rhinox have chosen to use Fed Ex who seem to take pride in elevating the every-day incompetence of delivery companies to a whole new level. Had I realised FedEx were going to be used, I would have saved myself the trouble and elected to collect the bucket on foot. Would have been quicker and less hassle.”

Helpful Report

Posted 2 years ago

“Excellent service and very quick delivery will defiantly recommend to others and use again”

Helpful Report

Posted 2 years ago

Hi Frank, Thank you so much for taking the time to share your experience at Rhinox. We can’t wait to have you back! Jay

Posted 2 years ago

“Ordered it at 10.30 at night then turned up a few days later , good service.”

Helpful Report

Posted 2 years ago

Hi James, Thank you so much for taking the time to share your experience at Rhinox. We can’t wait to have you back! Jay

Posted 2 years ago

“Prompt delivery of the product, would use this company again”

Helpful Report

Posted 2 years ago

Hi Alan, Thank you for taking the time to leave us a review. You are more than welcome, we are very happy to hear that your experience with us was an amazing one! Jay

Posted 2 years ago

“Have purchased before off rhinox , great to deal with”

Helpful Report

Posted 2 years ago

Hi Rachel, Thank you for taking the time to leave us a review. You are more than welcome, we are very happy to hear that your experience with us was an amazing one! Have a good day! Jay

Posted 2 years ago

“Office based customer service was excellent and the delivery itself was punctual and seamless. The only adverse criticism I have is that when attempting to track the consignment, the system would not accept the combination of post code and tracking number, hence the need to contact the office where I was dealt with courteously and efficiently.”

Helpful Report

Posted 2 years ago

“Item as Described, Item was made to order so took a few more days. but pleased with product”

Helpful Report

Posted 2 years ago

Hi Andy, Thank you so much for taking the time to share your experience at Rhinox. We can’t wait to have you back! Jay

Posted 2 years ago

“Not happy whit delivery,take 18£ next day delivery and is pass 2 day,my order not coming,rabish company, I whant my manny back!!!!!!!”

Helpful Report

Posted 2 years ago

Hello Sabin, Looking at your tracking information from DPD, they attempted to delivery your order twice, however you were not available to receive your delivery. The first attempt was in fact next day from when you placed your order. If you need to change your delivery address or date, please contact DPD through the tracking information supplied. Many thanks, The Rhinox Team.

Posted 2 years ago

“Ordered a bucket around 2,30 pm on Thursday for next day.. did not receive till Monday..phoned to find out where it was.. no answer.emailed to ask what was going on... no reply.. poor customer service..”

Helpful Report

Posted 2 years ago

“Fantastic service came as it said it would delivery driver first class”

Helpful Report

Posted 2 years ago

Hi Dennis, Thank you so much for taking the time to share your experience at Rhinox. We can’t wait to have you back! Jay

Posted 2 years ago

“Quality bucket with quick delivery. Thanks”

Helpful Report

Posted 2 years ago

Hi Peter, Thank you for taking the time to leave us a review. We are very happy to hear that your experience with us was an amazing one! We look forward to the next time we're able to serve you again. Have a wonderful day. Jay

Posted 2 years ago

“keep asking for vat receipt you have not replied or gave me receipt”

Helpful Report

Posted 2 years ago

Hi John, We are very sorry for the inconvenience this may have caused you, We will look forward on this matter and will get back to you as soon as we can. Jay

Posted 2 years ago

“Super fast service and competitive pricing! For a company to carry so much stock for immediate dispch is quite rare, but great for the customer. Ordered my bucket on Wednesday and received it Thursday. Will definitely buy from Rhinox again!”

Helpful Report

Posted 2 years ago

“well done !!”

Helpful Report

Posted 2 years ago

Hi Maurice, Were so happy to hear you had a great experience at Rhinox. Your review made our day! Jay

Posted 2 years ago

Rhinox Group Ltd is rated 4.8 based on 950 reviews