Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.76

4.8 Rating 948 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service. Arrived next day, packaged well with a bonus bag of sweets! Can’t fault it!”

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Posted 1 year ago

Thanks David Glad you had a good service and enjoyed the sweets we always aim to give good service. Regards

Posted 1 year ago

“bucket is 2" SMALLER”

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Posted 1 year ago

Hello, thank you for the 5*review. If there are any issues with your items please do come back to us. Kind regards, Claire - Customer Service Manager

Posted 1 year ago

“Carried what we needed in stock. Quick and seamless ordering process. Prompt delivery with regular status and tracking updates. What more could one ask?”

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Posted 1 year ago

Thanks Richard! Great to hear you have been happy with your Rhinox experience! We look forward to assisting with your future enquiries. Many thanks, Michaela- Internal Account Manager

Posted 1 year ago

“Great service! 5* Happy customer, I ordered few times from them and always very professional and prompt with their products. On my last order ,I even called them if they can deliver earlier as I needed the product for my work.It was custom order and they delivered it one week earlier, so very happy.Many thanks, Rhinox! Will order again!”

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Posted 1 year ago

Thanks for the great feedback Ioan! Great to hear you are happy with the service and we look forward to assisting you again in the near future! Many thanks, Michaela -Internal Account Manager

Posted 1 year ago

“Good price, good quality,good communication, very prompt delivery. It’s had a couple of days work and seems well matched to the 1.8 t machine. If it’s still good and straight in ten years I’ll be happy 😉”

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Posted 1 year ago

Thanks John, glad to hear you have had a great experience with us! Tag us in any photos if you are on social media too!! Many thanks, Michaela- Internal Account Manager.

Posted 1 year ago

“Deliverd next day”

Rhinox Group Ltd 5 star review on 10th May 2024

Helpful Report

Posted 1 year ago

Hi Mark, thank you for the 5* review, that picture looks cracking. I am pleased you are happy with the products and service you received. If there is anything else you need please do let me know. Kind regards, Claire Customer Service Manager

Posted 1 year ago

“I ordered the wrong size attachments for my digger. Rhinox handled my problem excellently. Replaced the attachments - no problem. Communication was great. One of the best experiences I have ever had with a large British Company. I would recommend them to everyone”

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Posted 1 year ago

Good morning Peter, thank you for your 5* review, I am delighted to hear that you had such a great experience with us. We always strive to deliver excellent service in all areas and i am pleased to hear you found our returns process hassle free. If there is anything else you need, please do let us know and as always thank you for your valued custom. Kind regards, Claire Customer Service Manager

Posted 1 year ago

“Good price, good communication, quick turnaround. Haven’t given the bucket any pain yet but let’s hope it’s as good as the purchase. 5⭐️”

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Posted 1 year ago

Hi John, thank you for your 5* review. I am delighted to hear you are happy with the communication and service you received from us, we pride our selves on our customer service and speed so I am happy to hear we met your expectations. If there is anything else you, please don't hesitate to give us a call and once again thank you for your valued custom. Kind regards, Claire Customer Service Manager

Posted 1 year ago

“I have bought two rhinox buckets 12 inch and 48inch both are really well made and of excellent quality, sales and service was brilliant thanks to warran who explained all the options for my older digger/excavator. Thanks to all the rhinox team for making purchasing both buckets an excellent experience”

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Posted 1 year ago

Good Morning Graham, thank you for your 5* review, I will ensure I pass this on to Warren. We are delighted to hear that you are pleased with the quality of the products and service you received, we pride ourselves on our customer service and the quality of the products we provide. If there is anything else you need please do let us know. Kind regards, Claire Customer Service Manager

Posted 1 year ago

“I’ve used the 30” riddle for about 5 or 6 hours now and have realised I bought a riddle, a rake and a bucket. Didn’t expect that. I have a mixture of soil and rock as I live in an old quarry so it hasn’t had an easy time. A 30” is perfect on a 1.5T machine and the results have been simply great. If I upgrade my machine to just under 2T I think I’ll get the slightly bigger bucket, but for my 1.5T, it’s bang on. I haven’t exactly treated it like a princess, but equally I haven’t done anything stupid with it. It has stayed in shape and doesn’t appear to have deformed at all. All in all, very happy.”

Rhinox Group Ltd 5 star review on 29th April 2024

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Posted 1 year ago

Thanks David very glad you are finding the bucket useful and that the quality is good. Looking forward to supplying you in the future. Regards

Posted 1 year ago

“Used these guys many times, they cant be beat!”

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Posted 1 year ago

Hi Paul, thank you for your 5* review. As a repeat customer I am pleased to hear that you are happy with the service and products we supply. Thank you for your continued custom and if you need anything else don't hesitate to get in touch. Kind regards, Claire- Customer Service Manager.

Posted 1 year ago

“FIRST CLASS SERVICE”

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Posted 1 year ago

Thanks Warren for your five star review, our aim is to offer the best service at all times. Kind Regards

Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

Thank you Shaun Your response with a five star review is appreciated very much. Our aim is to provide no1 customer service at all times. Kind Regards

Posted 1 year ago

“easy ordering and good follow up”

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Posted 1 year ago

Hi Ton, thank you for the 5* review, I am please to hear that you have had a great experience with us. If you need anything else, please do let me know. Many thanks Claire- Customer Service Manager.

Posted 1 year ago

“I bought a bobcat E20 excavator quick Attach plate. Shipping was great and right on time and in a very nice box. The plate is well built and fits and works great. Very happy with the product and the service.”

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Posted 1 year ago

Hi Nathan, thank you for the 5* review. At Rhinox we do pride ourselves on the quality of our products and our customer service, so it is great to read that you were pleased with both. If there is anything else you need please do let me know. Many thanks Claire- Customer Service Manager

Posted 1 year ago

“The best way to judge a company is when something goes wrong. Nothing in life is perfect and things do go wrong. Had a rather expensive item from these guys and it failed, so what did they do?, sent me a new one after seeing photos and didnt even want me to return the faulty item... brilliant.”

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Posted 1 year ago

Thanks David customer service is our no1 priority ,and as you say things do go wrong . Kind Regards David

Posted 1 year ago

“Good service from on the phone to face to face with the guy were you collect from very easy nice people Thanks again”

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Posted 1 year ago

Hello, thank you for the 5* review. I am pleased to hear you are happy with your order and the service we provided. It makes our day receiving reviews like this, thanks again. Claire- Customer Service Manager.

Posted 1 year ago

“very good service”

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Posted 1 year ago

Hi Russell, thank you for your 5* review. I am pleased to hear you had a great experience with us and were pleased with our service, if you need anything else please let me know. Claire- Customer Service Manager.

Posted 1 year ago

“Great to deal with thanks”

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Posted 1 year ago

Thanks Andrew we do try at all times to give the customer a positive experience. Kind Regards

Posted 1 year ago

“On this occasion it was a very good service & on time”

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Posted 1 year ago

Thanks Anthony we do appreciate your 5 star review and that you had a positive experience. Kind Regards

Posted 1 year ago

Rhinox Group Ltd is rated 4.8 based on 948 reviews