Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.76

4.8 Rating 949 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 949 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality products and swift delivery”

Helpful Report

Posted 1 year ago

Thanks Martin Glad you found the product was what you expected and the delivery was on time. Kind Regards

Posted 1 year ago

“I can’t rate their service highly enough. I ordered a ripper for my 2001 JCB803 from France for delivery to a UK address. I needed it delivered between specific dates. Yasmin( who is equally fab), assured me it would be no problem. It wasn’t. Arrived exactly at the right time. Web order was trouble free. Lived in France for years where service is generally poor. So very refreshing to deal with a professional company who know how things should be done. Thanks again”

Helpful Report

Posted 1 year ago

Thankyou Paul for your kind review i will pass this on to Yasmin. we do strive to do all we can to accommodate the customers needs in deliveries etc. We do appreciate it when we get a positive response from our customers. Kind Regards

Posted 1 year ago

“Excellent service highly recommended”

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Posted 1 year ago

Hello Jonathan, thank you for the review, I am delighted to hear you were happy with the service you received. Here at Rhinox we pride ourselves on our customer service and response times so it always a pleasure to read such nice reviews. If there is anything else you need please do let me know. Many thanks Claire - Customer Service Manager.

Posted 1 year ago

“All good as usual top service and quick delivery service cheers”

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Posted 1 year ago

Thanks Mark service is our number 1 priority, customer service is important at all times. Regards Dave

Posted 1 year ago

“Great company to deal with from order stage to on time delivery, will definitely order from again. Kubota U10-3 King post Bush kit. Many thanks Paul”

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Posted 1 year ago

Thanks Paul for your 5 star review, we always strive to give top service to all our customers. Look forward to dealing with you again. Regards Dave

Posted 1 year ago

“Great product quick delivery thanks”

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Posted 1 year ago

Good morning Steve, thank you for your 5* review. I am pleased to hear that you are pleased with the product and the speed it was delivered. At Rhinox we pride ourselves on the quality of our items and the speed in which we deliver so it is always nice to hear that our customers feel the service they have received has met that. If there is anything else you need, please do let me know and as always thank you for your custom. Many thanks Claire- Customer Service Manager

Posted 1 year ago

“Good,strong prompt delivery and fairly priced.”

Helpful Report

Posted 1 year ago

Hi Alexander, thank you for your 5* review, we are pleased to hear that you are happy with out products and delivery times. If there is anything else you need, don't hesitate to get in touch. Many thanks, Claire- Customer Service Manager.

Posted 1 year ago

“Purchased the rake/riddle bucket and the trench bucket. Both have been superb in operation. Digging drainage trenches and cable trenches is so easy. The riddle bucket is great for pond clearance. Good company to deal with. Highly recommended.”

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Posted 1 year ago

Hello Trevor, thank you so much for your 5* review. We are delighted to hear that you are happy with our products and service, we pride ourselves on our high quality products and customer service so it is always nice to hear our customers are happy. If there is anything else you need please don't hesitate to get in touch. Many thanks Claire - Customer Service Manager.

Posted 1 year ago

“Well built product, ideal for the job, came with pins! Very please, speeds the job up brilliant 🤩”

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Posted 1 year ago

Thanks Richard very glad the product met and exceeded your expectations, hope you find it useful. Kind Regards

Posted 1 year ago

“Yasmin was absolutely amazing I really am impressed with the service and follow up”

Helpful Report

Posted 1 year ago

Good Morning Paul, thank you for your 5* review, I will ensure I pass the feedback on to Yasmin. At Rhinox we pride ourselves on our customer service, so i am delighted to hear you had a great experience with us. If there is anything else you need, please do let us know and again thank you for your custom and your review. Many thanks, Claire - Customer Service Manager

Posted 1 year ago

“1st Class Service and very quick delivery to the Scottish Highlands”

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Posted 1 year ago

Thanks Neil for your kind words and five star review. At Rhinox we strive to give top quality service at all times, very glad your order arrived on time and we look forward to dealing with you in the future. Kind Regards

Posted 1 year ago

“I won't go anywhere else. Good service. Good products.”

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Posted 1 year ago

Thanks Philip appreciate your loyalty to Rhinox, we try to give our customers the best at all times. Kind Regards

Posted 1 year ago

“The trick with any company is having the right people in the right job You have got it”

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Posted 1 year ago

Thanks John we do try and train all the staff to understand fully the needs of the customer. Glad you had a positive experience. Regards

Posted 1 year ago

“Thanks for great service and prompt delivery”

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Posted 1 year ago

Thanks Craig we appreciate your five star review glad the goods arrived in time. thanks again Regards

Posted 1 year ago

“Great products and fast delivery”

Helpful Report

Posted 1 year ago

Good Morning Dave, Thank you for your 5* review. I am pleased to hear you are happy with your products and they were delivered quickly and on time. At Rhinox we pride ourselves on our products, delivery times and customer service so it's always nice to hear our customers are happy with their goods and our service. If there is anything else you require, please done hesitate to get in touch. Many thanks, Claire Customer Service Manager

Posted 1 year ago

“Delivery was next day which was fantastic, courier brought to the door up our driveway , navigating the stroppy geese and he was very pleasant and friendly . All perfect . Ann”

Helpful Report

Posted 1 year ago

Thanks Ann for your five star review. we are very pleased this delivery met your expectations and am glad that the driver navigated the geese to deliver direct to your door. Kind regards David

Posted 1 year ago

“Excellent well made bucket, speedy delivery.”

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Posted 1 year ago

Thank you so much for taking the time to rate Rhinox Group Ltd with a 5-star rating! We truly appreciate your kind words and support. We're thrilled to hear that you found our bucket excellent and well-made. Our team works diligently to ensure that our products meet the highest quality standards, and it's fantastic to see that reflected in your experience. Moreover, we're delighted that our delivery service met your expectations in terms of speediness. We understand the importance of timely delivery, and we strive to make the process as efficient as possible for our customers. Once again, thank you for your high rating and valuable feedback. We genuinely appreciate your business, and we look forward to serving you again in the future. Warm regards, David Rhinox Group Ltd

Posted 1 year ago

“Rhinox have an excellent range of quality products at very competitive prices, their website is very easy to negotiate and their delivery is superfast. Great firm, great products and excellent service”

Helpful Report

Posted 1 year ago

Dear Donald,Thank you so much for awarding Rhinox Group Ltd with a fantastic five-star rating! We greatly appreciate your positive feedback and are thrilled to hear that you had such a great experience with us. At Rhinox, we take pride in offering an excellent range of quality products at highly competitive prices. We are delighted that you found our website easy to navigate, ensuring a seamless shopping experience. Additionally, we understand the importance of fast delivery and are glad to hear that you were impressed with the speed of our service. Your kind words truly mean the world to us. We are committed to providing great products and excellent service, and your satisfaction is our top priority. Once again, thank you for your glowing review. It was a pleasure serving you, and we look forward to assisting you again in the future. Best regards, David Rhinox Group Ltd.

Posted 1 year ago

“Excellent service. Admin staff know the technical details. Easy to use website. Good communication and fast delivery. Very competitive price. Why go anywhere else?”

Helpful Report

Posted 1 year ago

Dear Paul,Thank you so much for taking the time to give us a 5-star rating for Rhinox Group Ltd. We truly appreciate your positive feedback! We are delighted to hear that you found our service excellent and our admin staff knowledgeable about the technical details. It's great to know that our website is easy to use and that you had a smooth experience with communication and delivery. We strive to provide a hassle-free experience to our valued customers. Moreover, we are thrilled that you found our prices very competitive. We believe in offering the best value for money to our customers, and your satisfaction in this regard means a lot to us. Once again, thank you for your kind words and for choosing Rhinox Group Ltd. We look forward to serving you again in the future. Best regards, Dave

Posted 1 year ago

“Very nice people to do business with. So is my first excavator so it has been good to deal with people who know their stuff”

Helpful Report

Posted 1 year ago

Hello Peter,Thank you so much for your fantastic 5-star rating of Rhinox Group Ltd! We are thrilled to hear that your experience with us has been a positive one. We take pride in providing excellent service and working with customers who appreciate our expertise. Your kind words, "Very nice people to do business with. So, it is my first excavator, so it has been good to deal with people who know their stuff," truly warm our hearts. We always strive to deliver exceptional customer service, and we are glad to have met your expectations. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, David

Posted 1 year ago

Rhinox Group Ltd is rated 4.8 based on 949 reviews