Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.76

4.8 Rating 948 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect-easy to order and prompt delivery not to mention high quality build, thank you”

Helpful Report

Posted 1 month ago

Hi Bradley, thanks for taking the time to leave us a review. I am pleased you found the order process easy and were happy with the speed in which we deliver and the quality of the buckets we provide. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“very helpful with delivery. thank you”

Helpful Report

Posted 1 month ago

Hi John, thanks for taking the time to leave us a review. I am pleased we were able to sort this out for you and refund the delayed delivery back to yourself. I apologise again the delivery didn't meet our standards and hope it doesn't put you off buying from us in the future. Kind regards, Claire -Customer Service Manager

Posted 1 month ago

“Easy to order - delivery very quick. Used the rake bucket next day and its just a fantastic piece of kit. I'm very pleased with the whole experience if using Rhinox group and the product itself.”

Helpful Report

Posted 1 month ago

Hi Anonymous, thank you for taking the time to leave us a review. I am pleased to hear you are happy with the quality of the Rake bucket ordered and the service provided. We always try to ensure the customer experience is quick and easy so it is nice to hear that you found ordering easy and the delivery quick. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Excellent product which was delivered super quick. Exactly what was needed.”

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Posted 1 month ago

Hi Graham, thank you for taking the time to leave us a review. I am pleased to hear you are happy with the quality of the product received and the speed in which we deliver. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Ordered online, excellent service and quick delivery”

Helpful Report

Posted 1 month ago

Hi Angela. thank you for taking the time to leave us a review. I am pleased you feel you had excellent service and fast delivery, I wonder if you would mind amending the star rating given to reflect the positive review you left us. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Used Rhinox before.....alway excellent, prompt service. Delivery of our new bucket was delivered the next day. The products are excellent and very well made.”

Helpful Report

Posted 1 month ago

Hi Peter, thanks for taking the time to leave us a review. it is nice to hear as a repeat customer you feel you receive excellent service and are happy with the quality of the products we provide. If you need anything else, don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Quick and easy service with helpful staff”

Helpful Report

Posted 1 month ago

Hi Daniel, thank you for taking the time to leave us a review. I am pleased to hear you found our service easy and helpful, we always try and give our very best service to every customer so it is always nice to hear when our customers feel they receive this. If you need anything else please don't hesitate to get in touch. Kind Regards, Claire - Customer Service Manager

Posted 1 month ago

“Ordering online was easy, good communication from supplier and next day delivery. Tracking was a struggle for me and I gave up with it but that might be me. Third order from Rhinox and I have been very happy with all items.”

Helpful Report

Posted 1 month ago

Hi Philip, thank you for taking the time to leave us a review. It is nice to hear you are a repeat customer and are happy with the service and quality we provide. Thank you for raising the issue with the tracking i will look into this with our courier as we like the tracking to be easy and seamless. If there is anything else you need please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Ordered buckets 3 times now every time been perfect. Also ordered a quick hitch for our small machine game changer”

Helpful Report

Posted 1 month ago

Hi Richie, thank you for taking the time to leave us a review. It is always nice when we hear from repeat customers that they are happy with the products we provide and that you continue to buy from us. If you need anything else please do let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Great quality product! I recently purchased a 6” bucket for my mini digger and the build quality is top class. Very well made. Reasonably priced and quick dispatch. I would highly recommend Rhinox.”

Helpful Report

Posted 1 month ago

Hi John, thank you for taking the time to leave us a review. I am pleased to hear you would recommend us and our products and that you are happy with the quality we provide. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Good product. Very fast delivery”

Helpful Report

Posted 2 months ago

Hi Dylan, thanks for taking the time to leave us a review. I am pleased you are happy with the quality of the bucket and the speed in which we deliver. If you have any other requirements please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Very pleased with the service I received from Rhinox. Fast delivery at a reasonable price. The bucket looks great too 👍”

Helpful Report

Posted 2 months ago

Good morning, thanks for taking the time to leave us a review. I am pleased you are happy with the product and service received. If there is anything else you need, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Rhinox buckets last me ages through the toughest of jobs giving me the cofidence to reorder when they eventually wear out. The delivery is next day meaning I can plan my work knowing my new order will arrive on time, there's no need to look anywhere else for a good quality bucket at a great price.”

Helpful Report

Posted 2 months ago

Hi Keith, thank you for taking the time to leave us a lovely review. We are so pleased to see you are a returning customer and that you love our products! We look forward to assisting you again in the future. kind regards, Michaela - Internal Accounts

Posted 2 months ago

“Brilliant next day service. But the real measure of a company is how they perform when things don't go to plan. Wrong item was delivered but within minutes the problem was rectified and the correct item arrived next day. would thoroughly recommend. ~ Item is absolutely top quality too.”

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Posted 2 months ago

Hi Gareth, thank you for taking the time to leave us a review. We are grateful for your understanding in the mix up with the item dispatched and we are pleased this has not deterred you from using us again. We look forward to assisting you again in the future. Many thanks, Michaela - Internal Accounts

Posted 2 months ago

“Easy to use website grate delivery service . And a grate product. Thank you. And will use again.”

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Posted 2 months ago

Hi Mark, thank you for taking the time to leave us a review. We are so pleased that you had a great experience with us and that you are happy with your purchase. We look forward to assisting you again in the future. Many thanks, Michaela- Internal Accounts

Posted 2 months ago

“Great service”

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Posted 2 months ago

Hi Archie, thanks for taking the time to leave us a review. I am pleased you are happy with the service we provide as we are always trying to improve the customer experience, so it is nice to hear you received great service. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“a really great product, it looks well made and was delivered as expected - thank you”

Helpful Report

Posted 2 months ago

Hello, thank you for taking the time to leave us a review. I am pleased you were happy with the delivery of the bucket and the quality we provide. If there is anything else at all you need, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“As promised arrived next day, exactly what l ordered and good quality Ideal for future jobs, very pleased with the service.”

Helpful Report

Posted 2 months ago

Good morning White excavation, thank you for taking the time to leave us a review, i am pleased you received the goods on time and are happy with what you ordered and the quality of products we provide. If you need anything else please let me know. Kind regards, Claire - customer Service manager

Posted 2 months ago

“Dispatched promptly and great bucket at a reasonable price.”

Helpful Report

Posted 2 months ago

Hi Jonathan, thank you for taking the time to leave us a review and i am sorry for the delays you faced with Fedex i do hope it doesn't stop you using us again. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Verry good service .”

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Posted 2 months ago

Hi Eric, thank you for taking the time to leave us a review. I am pleased you are happy with the service we provide and hopefully you will use us again for any future requirements. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

Rhinox Group Ltd is rated 4.8 based on 948 reviews