Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.74

4.7 Rating 1,079 Reviews

93 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,079 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 25th April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great advice on products, fair pricing and very good quality products.”

Helpful Report

Posted 1 month ago

Hi Stephen, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of the buckets and the customer service we offer, we always try and ensure our staff are up to date on their knowledge about all machines to ensure that we offer the best service to all customers. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Arrived quick solid build quality nice heavy duty buckets.”

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Posted 1 month ago

Hi Anonymous, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of the buckets and the speed in which we can deliver, if you have any other requirements please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“I recently had a delivery of the raking bucket but due to a miss match on the hitch i had ordered the incorrect bucket. The sales team changed the bucket instantly recived following morning. nothing was too much trouble for them. Excellent service and quality”

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Posted 1 month ago

Hi Nigel, thank you for taking the time to leave us a review. I am pleased we could resolve the issue quickly and efficiently for you, we do always try to offer excellent customer service to all customers and every interaction so i am pleased we went above your expectataions. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Very pleased with the product and the service!”

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Posted 2 months ago

Hi Iain, thank you for taking the time to leave us a review. I am pleased you are happy with the quality of products we provide and the customer service we offer, we always try to give every customer a great experience when buying from us so it is nice to hear we met your expectations. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Ordered a new bucket on Friday was delivered Monday afternoon fantasy Thank you 🙂”

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Posted 2 months ago

Hi Nigel, thanks for taking the time to leave us a review. I am pleased you are happy with the speed in which we deliver as we understand how important speed is in the industry. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Fantastic company , fantastic products , easy to order , super fast delivery, thank you all”

Helpful Report

Posted 2 months ago

Hi Andrew, thank you for taking the time to leave us a review. I am pleased you are happy with the service, products and the ease of ordering with us. We like to make things straight forward for our customers and try and make the website easy to follow and also ensure all our staff are knowledgeable when taking inquiries. If you need anything else please get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Very good buckets/service will definitely be using them again”

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Posted 2 months ago

Hi Joe, thank you for taking the time to leave us a review. I am pleased you are happy with the service we offer and quality of products we provide. we always strive to give every customer a great experience when buying from us so i am pleased you are satisfied with what we provide. If you have any other requirements, please do get in touch. Kind regards, Claire -Customer Service Manager

Posted 2 months ago

“Unbelievably quality gear ordered it at 3 pm and received it by 830 in the morning after in the Peak District I was so impressed with the delivery time and it’s a really quality product will highly recommend and given those a lifelong guarantee on all the buckets they sell, it’s a no brainer”

Helpful Report

Posted 2 months ago

Hi Daniel, thank you for taking the time to leave us a review. I am pleased you are impressed with the speed in which we deliver, we understand that urgency when machines are down waiting for buckets so i am pleased we exceeded your expectations on your order. If you have any other requirements, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Very helpful staff, this is the second we have purchased and the quality of the build does not disappoint”

Helpful Report

Posted 2 months ago

Good morning Anonymous, thank you for taking the time to leave us a review. As a repeat customer i am pleased you are happy with the service and products we offer as we do pride ourselves on our customer service and quality of our products. If you have any other requirements, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Couldn't have done better 👏”

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Posted 2 months ago

Hi Roger, thanks for taking the time to leave us a review. I am pleased you feel there wasn't anything we could improve on, we always try to offer the best service to all customers on every interaction. If you need anything else please do let me know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Staff were really nice on the phone great knowlage of stock levels Bucket was delivered the next day well wrapped on a pallet Very happy with everything”

Helpful Report

Posted 2 months ago

Hi Anonymous, thank you to taking the time to leave us a review. I am pleased to hear you are happy with the service and knowledge we offer our customers, we are always trying to improve our service to ensure all customers get the best we can offer. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Fits and strongly made a great riddle bucket, fast next day delivery was perfect tracking needs some work, as it still said delivery date to be confirmed 2 days after delivery 🤣”

Helpful Report

Posted 2 months ago

Hi Luke, thanks for taking the time to leave us a review. I am pleased you are happy with the quality of products we provide and the speed in which we can deliver. I will flag the tracking issues to the courier to see if there are improvements we can make to ensure this part of the experience meets the customers requirements. If you need anything else please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Great service and very quick delivery would highly recommend.”

Helpful Report

Posted 2 months ago

Hi Steve, thanks for taking the time to leave us a review. I am pleased to hear you are happy with the customer service we provide and how quick we can deliver. We always try to offer the best level of serviced to all customers so i am pleased you felt you received this. If you need anything else please do let us know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“New bucket ordered and delivered as promised. Excellent quality.”

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Posted 2 months ago

Hi John, thank you for taking the time to leave us a review. I am pleased you are happy with quality of bucket and speed in which we can deliver. If you have any other requirements, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Purchased a mini digger that come with rhinox buckets, is first time personally ordering and dantastic customer service.very quick with communicating and sorting out issues. Looking forward to recieving new bucket tomorrow. If its the same quality of the buckets that come with my digger its well worth the price for such a high quality bucket.”

Helpful Report

Posted 2 months ago

Hi Andrew, thank you for taking the time to leave us a review. We are pleased you have found your experience using us so far to be positive and if we can help with anything else, please let us know and we will be happy to help! We look forward to assisting you again in the future. Many thanks, Michaela Internal accounts

Posted 2 months ago

“Very well made Rake Riddle Bucket, Able to go straight to work Thanks”

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Posted 2 months ago

Hi Derek, thank you for taking the time to leave us a review. We are so pleased to hear you are happy with the quality of the bucket and we look forward to assisting you again in the future. kind regards Michaela Internal accounts

Posted 2 months ago

“Slightly confusing, that if you put your digger make and model in, the bucket blades won't actually fit you digger bucket,only Rhinox buckets. However Rhinox understood this and are sorting the collection out and refund.”

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Posted 2 months ago

Thankyou Xanthe for leaving us a review. We are sorry for any confusion but are happy we could resolve this for you. We hope we can help you with more attachments in the future. Kind regards, Michaela Internal Accounts

Posted 2 months ago

“Fast service”

Helpful Report

Posted 2 months ago

Hi Colin, thank you for taking the time to leave us a review. Speed is one of our core values as we understand machine down time can cost money, so we always try to deliver as quickly as possible and we aim to deliver fast efficient service. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“I spoke to someone over the phone to make sure the attachment would fit. I then purcashed it online friday afternoon and it was at my door monday morning. Great service all round.”

Helpful Report

Posted 2 months ago

Hi Will, thank you for taking the time to leave us a review. I am pleased you are happy with the service we provide over the phone as we do try and offer the best service and ensure our staff have the knowledge to deal with all enquiries. If you need anything else please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Rhino always the best, good communication, fast delivery. Amazing experience with them”

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Posted 2 months ago

Hi Kev, thank you for taking the time to leave us a review. I am pleased you are happy with the customer service we offer and speed in which we can deliver. We always strive to give the best service to every customer so i am pleased you would call your experience amazing. If you need anything else please get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

Rhinox Group Ltd is rated 4.7 based on 1,079 reviews