Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.76

4.8 Rating 949 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 949 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“all good, quick & easy”

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Posted 2 years ago

“Very quick and efficient”

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Posted 2 years ago

Hello Martin, Thank you for taking the time to share your experience with us; we very much appreciate it. Best, Rene

Posted 2 years ago

“All good excellent trouble free service 👌”

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Posted 2 years ago

Hello, Thank you very much for your wonderful words! It makes our day to hear that you had a positive experience with us. We take satisfaction in carefully guiding our clients through the entire process and keeping them informed at all times. Best, Rene

Posted 2 years ago

“Excellent product, service and delivery.”

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Posted 2 years ago

Hello Tim, Thank you so much for sharing your wonderful experience with us, We always make sure that we provide top-notch service and quality buckets. I can't wait to have you again soon. Rene

Posted 2 years ago

“A strong, quality, well-made bucket delivered the next day, 5 star”

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Posted 2 years ago

Hello John, Thank you so much for sharing your wonderful experience with us, We always make sure that we provide top-notch service and quality buckets. I can't wait to have you again soon. Rene

Posted 2 years ago

“Very good prodoct”

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Posted 2 years ago

Hello Ervin, Thank you so much for sharing your wonderful experience with us, We always make sure that we provide top-notch service and quality buckets. I can't wait to have you again soon. Rene

Posted 2 years ago

“All spot on ready to order a quick hitch now”

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Posted 2 years ago

Hello Mark, Thank you for choosing our service and writing such a positive review. We’re glad to have you as a customer, and we’ll do our best to continue delivering the high-quality experience you’ve come to expect. Many Thanks, Rene

Posted 2 years ago

“All good very quick delivery 🙏”

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Posted 2 years ago

Hello Mark, Thank you for choosing our service and writing such a positive review. We’re glad to have you as a customer and we’ll do our best to continue delivering the high-quality experience you’ve come to expect. Many Thanks, Rene

Posted 2 years ago

“Good bucket quick delivery and good communication”

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Posted 2 years ago

Hello Trevor, Thank you for choosing our service and writing such a positive review. We’re glad to have you as a customer and we’ll do our best to continue delivering the high-quality experience you’ve come to expect. Many Thanks, Rene

Posted 2 years ago

“Paid £30 next day delivery messaged 2 days later no reply then a couple of days later again no reply Then another message on seventh day they said not in stock they will have to make it then 15days later received item and still charged me for next day delivery All in all bad communication and should not charge for next day if they can’t deliver”

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Posted 2 years ago

Hello, We would like to apologize for any inconvenience this may have caused you. Let me confirm the charge, and I will get back to you. We are making sure that you will be getting quality OEM buckets. I hope you understand. Many thanks, Rene

Posted 2 years ago

“Very good 👍”

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Posted 2 years ago

Hello Lee, Thank you so much for sharing your wonderful experience with us. I can't wait to have you again soon. Rene

Posted 2 years ago

“I am convinced perhaps, that Rhinox Group US is not a real company. If you are in the market for an excavator bucket do not give this company any money. Unless you like donating to unknown charity's. I ordered a bucket on August 2nd and as of today September 11th I still have not received the bucket. Now this wouldn't be a big deal if it was on back order with a 4 to 6 week turnaround, however, I was told on the phone that it was in stock and would be arriving about 3 to 5 days later, which I needed for a customers project. It did not show up, and when I have called (multiple times) to find out the status of the bucket, they either will not answer the phone, say they will look into it and get back with me, yet never call back, or they will put you on hold and never pick the phone back up again. I am now in the process of disputing the money I paid this company with my credit card company. Buyer beware.”

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Posted 2 years ago

Hey Glenn, Could you please confirm your order number for me, I cannot find an order in your name, but would like to take a look into this myself for you, as this is not the kind of service we offer! Many thanks, Josh

Posted 2 years ago

“Item arrived exactly as described and the next day. The quality of both buckets are really good. Thanks Rhinox and Fenton, we will be using these guys again.”

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Posted 2 years ago

Hello Acute, Thank you so much for sharing your wonderful experience with us, We always make sure that we provide top-notch service and quality buckets. I can't wait to have you again soon. Rene

Posted 2 years ago

“Living near inverness I very rarely get things "next day" etc but the bucket I ordered did actually turn up as quickly as promised. I was so pleased with the product and service I bought another bucket from them just a few days later.”

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Posted 2 years ago

Hello Jamie, We appreciate you sharing a 5 star review for the rest of the community, We are always thankful to receive such a kind review. we would always make sure to provide you quality service. Rene

Posted 2 years ago

“Knowledgeable respectful staff quality product and service nice experience”

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Posted 2 years ago

Hello Jon, Thank you so much for sharing your wonderful experience with us, We always make sure that we provide top-notch service and quality buckets. I can't wait to have you again soon. Rene

Posted 2 years ago

“Ordered a bucket for my Takeuchi excavator. The pin spacing was off by over a 1/2”. Customer Service told me it was my excavators fault, and that they manufactured it to Takeuchi specs. Looked up the specs and it was definitely off by over a 1/2”. Warren at customer service told me he could bill me for new brackets and I could pay someone to re-fabricate bucket for me….basically told me to get lost. $4,000 in and the bucket is useless unless I spend another grand to get it working. Rhinox-great marketing, terrible engineering and customer service”

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Posted 2 years ago

“Very happy with the product and service.”

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Posted 2 years ago

Hello Paul, Thank you for your kind words, We’re glad to hear that you had a good experience with our service. We appreciate your business and hope to serve you again in the future. Many Thanks, Rene

Posted 2 years ago

“5Star service”

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Posted 2 years ago

Hello Jim, Thank you for choosing our service and writing such a positive review. We’re glad to have you as a customer and we’ll do our best to continue delivering the high-quality experience you’ve come to expect. Many Thanks, Rene

Posted 2 years ago

“my experience, not that positive, bucket pins bushes, bush inside diameter 25.000, one pin outer diameter, 24.995, spot on. next pin 24.697 ? not good.”

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Posted 2 years ago

Hello David, We apologize for any inconvenience this may have caused you, and we would like you to send us a picture on our sales email so that we can assist you better. Many thanks, Rene

Posted 2 years ago

“Ordered a custom made 6 inch bucket with blade instead of teeth. Was called a few days after order saying it may take a few weeks, but after I'd said it was a bit of an emergency, the team had it with me 2 working days later. Great service”

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Posted 2 years ago

Hello Sam, Thank you so much for the great review! We’re glad you were happy with our service. If there are any other services you need, please let us know right away. Thanks again for the great review, and we hope to do business with you again soon! Many thanks, Rene

Posted 2 years ago

Rhinox Group Ltd is rated 4.8 based on 949 reviews