Reserve Limited Reviews

Name: Reserve Limited
Address: Unit 32 Stretford Motorway Estate, Manchester, Unit 32 Stretford Motorway Estate, Manchester, Manchester
Rating: 4.79

4.8 Rating 356 Reviews

95 %

of reviewers recommend Reserve Limited

Company Reviews

Product Reviews

Metrics

4.8

Based on 356 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service by Manager David. Swift solution to damaged box.. replacement”

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“Wonderful local wine company that always has a fantastic selection of wines to choose from. I often buy a selection of my choice as well as having a subscription. I have never been disappointed in the quality and price of all the wines. The subscription particularly has been a real treat, with a varied selection of great wines that I wouldn’t have ordinarily bought. The website is really easy to navigate and the information about the wines is extremely helpful and enables me to choose wisely. I love the regular emails with updates on new wines and new producers. The excellent customer service makes Reserve stand out from the rest and is what makes me a loyal customer.”

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“Great service and quick safe delivery”

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“I'm of a certain age and was delighted to find that I could easily use the website and had placed the order I wanted within minutes. Delivery was as quick too. Very pleased, even though I belong to one of the popular wine clubs, will definitely be using Reserve Wines again and already recommended it to a friend. Many thanks, Sally”

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“Outstanding in every way: wine ordered on weds 7th August at lunch time was delivered on Thursday 8th August at lunch time. The price was the best available and the packing excellent.”

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“A special wine for a special ladies wedding anniversary, can't get this in the stores, she was so pleased, made her day, thanku”

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“I love this company - Kate and the team really help me to e more adventurous in my wine choices and are incredibly knowledgable. They also allow me to ask any question - and not feel like an idiot! The quality of customer service and the breadth of wines - to suit all budgets - has made Reserve Wines my go to for gifts for both family, friends and clients.”

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“Needed the perfect bottle of wine as a gift for a 90th birthday. Reserve Wines provided the solution with a great bottle of red in a lovely gift box and I was able to pick it up the very next day. Great service.”

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“Excellent service for the first order and very impressed and am enjoying the Rose wine 🍷”

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“I made a mistake with my order and had it delivered to the Didsbury shop instead of Manchester. I explained what had happened at the Manchester shop and they sorted it out so I could pick up my order from Manchester in a couple of days. Great customer service thank you”

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“Wonderful selection of interesting wines and great service!”

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“The glasses are beautiful and I thought good value. There was a misunderstanding about delivery which was actually my mistake but which was rectified immediately for me after I emailed the company. Credit to them - they were very good about it. I would buy again from Reserve Wines without doubt.”

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“Easy to order and arrived within 48 hours.”

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“Fantastic experience all round when ordering a birthday gift for a friend. Super fast dispatch and smooth delivery, beautiful gift packaging, and the wine itself has received wonderful reviews. Would highly recommend.”

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“Excellent service from the Reserve Wines team. The sparkling Shiraz is my all time favourite drink and I was disappointed when trying to order rcently that there were only 3 bottles in stock but a short email asking if and when more would be arriving resulted in the team calling back stock from elsewhere to complete by order and saving me postage. I think they went above and beyond. I would definitely recommend them. Thankyou team.”

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“Ordered wine on Wednesday easily whilst travelling in a taxi, received confirmation of dispatch within 2 hours and arrived within 48 hours. Excellent service.”

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“Excellent service, thank you”

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“Always great customer service, happy to help as much as needed, even after the order is placed.”

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“Excellent bought orange wine gift box for my friends birthday delivered quickly and she loved it”

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“Always a fabulous service and a great selection of wine”

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Reserve Limited is rated 4.8 based on 356 reviews