Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

PharmacyOnline.co.uk Reviews

4.7 Rating 3,905 Reviews

93 %

of reviewers recommend PharmacyOnline.co.uk

Company Reviews

Product Reviews

4.7

Based on 3,905 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PharmacyOnline.co.uk:

Registered UK online pharmacy & doctor service. Providing a wide range of over the counter products & prescription medicines as well as offering free online Doctor consultations for a variety of conditions.

Visit Website

Phone:

0141 952 5918

Email:

hello@pharmacyonline.co.uk

Location:

32, Welbeck Road, Glasgow
G53 7SD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You refused to sell me the product I require i.e Melatonin becasue you say i am over 75 yet i have been using melatonin for over 30 year on and off to hep me to sleep and can't see why i can't buy it now from you. I spoke to my daughter who is asenior partnebr in her surgery and she can't understand it either. What exactly do yoou mean by this?”

Posted 1 year ago

“I had a cough for several months with occasional green phlegm. After supplying all the information required I was told that they couldn't help with any treatment for tonsillitis. I haven't got any tonsils and I'm not displaying any symptoms of tonsillitis. What sort of doctors are analysing the data? Incompetent ones, clearly.”

Posted 1 year ago

“I didn’t receive my goods”

Posted 1 year ago

“Very disappointed not received this order please could someone help me with this as I'm waiting for this”

Posted 1 year ago

“Coz u didn’t accept my order from”

Posted 1 year ago

Hello Delshad, Hope you are well. Thank you so much for taking the time to leave a review for our team here at Pharmacy Online. I am sorry to hear your order was refused by the Prescriber. With patient safety being our number one priority, orders can be rejected and we may have to refer you to your GP, Optician or Dentist. We ensure to email all patients with more information on why their order has been rejected along with any advice the Prescriber has given. We hope this decision does not affect you using Pharmacy Online again in the future. Wishing you a great day. Best Wishes Pharmacy Online

Posted 1 year ago

“I have already emailed you on my order and how you now refuse to send me the cream I required even though I already had some from you on the same meds that I'm still on”

Posted 1 year ago

“I never received my order. I paid for quicker delivery too. I know dpd tried to deliver but I asked them to leave the parcel and they didn't. Now I don't even need what I purchased as its too late”

Posted 1 year ago

Hello Sonia, Hope you are well. Thank you so much for taking the time to leave a review for our team here at Pharmacy Online. I am sorry to hear you have not received your order. I have checked your order information and can see that your order has recently been returned to us by the courier after they were unable to deliver to your address. I have sent you an email with more information on this. We hope this will not affect you using us again in the future. Wishing you a great day. Best Wishes Pharmacy Online

Posted 1 year ago

“Paid for 24 hour delivery on Monday evening... so expected it Wednesday at the lastest. It arrived Friday damaged. Won't be using again”

Posted 1 year ago

“never received the order,had to ask for a refund!”

Posted 1 year ago

Hi Barbara, Hope you are well. Thank you so much for taking the time to leave a review for our team here at Pharmacy Online. Please accept our sincerest apologies that the courier service incorrectly delivered your item. An investigation has been raised and a full refund has been issued. We hope this does not affect you using us again in the future. Wishing you a great day. Best Wishes Pharmacy Online

Posted 1 year ago

“I tried to chase my delivery am still wtg a respnse. I expect they are very busy”

Posted 1 year ago

Hello, Hope you are well. Thank you so much for taking the time to leave a review for our team here at Pharmacy Online. We are sorry to hear you have not received your order. Please email or call us on 0141 952 5918 at your earliest convenience and we will look into this further for you. Wishing you a great day. Best Wishes Pharmacy Online

Posted 1 year ago

“Item was damaged - please send a new one”

Posted 1 year ago

“My order got delivered and it got pinched because they put it at side of my bins on a Main Street hence why I didn’t put a safe place this was 2 weeks ago and problem still hasn’t be resolved so I’m over £60 down at this point and no medication”

Posted 1 year ago

“Ordered medication worth £250. It arrived damaged and Royal Mail took photos and provided me with a reference number to provide to Pharmacy Online. Pharmacy online have spent 2 weeks arguing with me and refusing a refund. Beware if anything goes wrong with your delivery, they won't help! Worst customer service I've ever recieved and I will NEVER order from them again”

Posted 1 year ago

“I emailed Pharmacy Online after discovering an air bubble in the saxenda pen fluid that is injected into the body. I was extremely concerned due to stories I've read about people dying from air bubbles such as this when injected into the blood stream. Despite having emailed their support re my concern a week has gone by and I still have not received a response! Very poor considering it is people's health they are failing to respond to.”

Posted 1 year ago

“I'm not happy with a purchase... Not easy to understand what you purchase just a couple tablets and the price is high...”

Posted 1 year ago

“First order 1 item was out of stock so entire order was delayed. Second order took 9 days to arrive despite all being in stock when states 1-2 days on the site. Won’t be using again.”

Posted 1 year ago

Hi Julie, Thank you for taking the time to leave a review. I have reviewed your order and can see you made your purchase on the 29th of June after the cut-off time for same-day dispatch. Your item was dispatched the following day on the 30th of June using the Royal Mail Tracked 48 service which you selected at check out. This Royal Mail service aims to deliver within 2-3 working days. I have checked with Royal Mail and can see your order was delivered on the 2nd July. This was quicker than the suggested timescale as your order arrived within 2 days of dispatch and on a Saturday which is outwith the working day timescale. From what I can see, this was your first order with us. I have tried to contact you on two separate occasions to discuss your review further however there has been no answer. If you would be so kind to give us a call on 0141 952 5918 we can get more clarification on what the issue was. Wishing you a lovely day. Best Wishes Pharmacy Online

Posted 1 year ago

“I got a royal mail card saying that I need to ring to get my medication re-sent out no kock on the door...Al never use this site again for a box of paramol I not even ringing royal mail for my payed for medication”

Posted 1 year ago

“Never got my order”

Posted 1 year ago

“2 weeks later and I still haven’t received my order and no one is helping me. Would never order again”

Posted 1 year ago

“Never received the item”

Posted 2 years ago

«
1
2
...
3
4
5
6
7
»

PharmacyOnline.co.uk is rated 4.7 based on 3,905 reviews