PharmacyOnline.co.uk Reviews

Name: PharmacyOnline.co.uk
Rating: 4.74

4.7 Rating 3,905 Reviews

93 %

of reviewers recommend PharmacyOnline.co.uk

4.7

Based on 3,905 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PharmacyOnline.co.uk:

Registered UK online pharmacy & doctor service. Providing a wide range of over the counter products & prescription medicines as well as offering free online Doctor consultations for a variety of conditions.

Visit Website

Phone:

0141 952 5918

Email:

hello@pharmacyonline.co.uk

Location:

32, Welbeck Road, Glasgow
G53 7SD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“took 3 days to arrive!”

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Posted 7 months ago

“Taking orsilat as not been good for me, having spoke to my doctor, she said she wouldn't off recommended it to a patient who suffers badly with ibs, constipation. It's made my symptoms so much worse. So wast of time and monies for me.”

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Posted 7 months ago

“Haven't received my item, I had an email saying my item was sent to another royal mail DC and they will redirectit, few days later it arrived as empty box nothing on it, when I asked the post lady why? She said I have to contact the supplier or royal mail customer service. I wasn't bothered as it will take me long to get an answer, not going to use this site anymore as due to unsecured delivery.”

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Posted 7 months ago

“I tried to order a packet of Actifed and you refused my order as I stated I wanted the product for an allergy ??? I have hayfever wich is an allergy!!! J won't be using you again ! You decision dies not make sense. Good bye.”

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Posted 8 months ago

“I ordered my item as seen displayed on their website only for them to send a completely different brand which was not what I selected online. I received this medicine on a Saturday and their phone line’s wasn’t on and since I desperately needed the medicine I had to use it like that. I called pharmacyOnline.co.uk following Monday and there goes the girl behind the phone telling me they have stated it on their website “images are for display only” bla bla (in form of a very tiny print, albeit purposely for customers to miss this as it’s very easy to miss) and that I wouldn’t necessarily be receiving the medicine in the picture displayed on their website and that if I wanted the exact brand displayed as seen I needed to let the pharmacy know! I then asked this lady if you had this tiny print on your website advising customers regarding “images displayed bla bla bla”, do you also have full instructions printed boldly for your customers on your website to know that even though we have paid for the particular medicine displayed as seen, we also must specially notify you lot via message that we want the brand seen in the picture displayed online to be sent out to us” isn’t that ridiculous??? This simply means if for example you are paying for cravendale milk from asda they could send you Asda brand milk as opposed to cravendale you added to your basket and paid for if you don’t specify via message you want the exact cravendale you paid for to be delivered. Isn’t that some kind of fraud or sneaky way of selling brands we don’t want to your customers forcefully??? The girl said “no, that information is not online and that she will feed that back to the company. I even told the girl I have to return what they had sent to me which isn’t what I paid for and she said they can’t accept the medicine back and she can only feed back my suggestion to the company since they didn’t put it online that customers need to send a special message after placing an order. It’s bad enough that the brand which was sent to me didn’t work as it should work it also had a side effect on me! If only they had sent me the actual medicine I saw on their website and paid for, I wouldn’t have experienced such side effect because that particular brand I ordered and was hoping to get does not give me any side effect. I’m never coming back here to order the smallest medicine and this company needs to be checked as this act is completely wrong.”

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Posted 8 months ago

“Ordered tablets and paid next day delivery due to needing to start the course quickly. They didn't arrive until 3 days later, so had passed the date that the course needed to be taken, and no refund offered very disappointing 😕”

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Posted 8 months ago

“Order never received , complained but they confirmed they would not resend , be warned, don’t use”

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Posted 9 months ago

“Been waiting 3 weeks for my order and no sign of it. I Emailed a few days ago looking for either a refund or to resend the goods but no response yet, overall very poor!”

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Posted 9 months ago

“The selling of my email address to spammers and scammers is not what i would call good business”

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Posted 9 months ago

“Not yet received.”

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Posted 9 months ago

“Didnt help just made me feel so ill, had to have time of work for taking them”

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Posted 9 months ago

“Stop sending false reminders of medicine back to stock”

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Posted 9 months ago

“Ordered pharmacy medication that I needed to take with me on holiday and paid express delivery. Also ordered basic pain killers that I could have bought at superstore. Pharmacist said after looking at my request the order pharmacy order was being refused but delivered the other meds. Therefore with special delivery I paid almost 3 times what I would have paid at local store. They should have cancelled the full order !!! Not happy with the service!”

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Posted 10 months ago

“Not rwcieved item”

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Posted 10 months ago

“Think it should be made clear that all medicines are non refundable, especially when I told them I needed it for surgery they allowed me to buy it even though I couldn’t have it because it’s dangerous when you having surgery”

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Posted 10 months ago

“I don't recommend it”

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Posted 10 months ago

“I didn't get what I ordered, customer service didn't respond when I asked for a refund.”

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Posted 11 months ago

“I spoke to an advisor on the phone 2 days ago and asked what would be the cost of a private prescription for Circadin (Melatonin) 2mg tablets x 56. She assured me that someone would come back to me, but they haven't done so”

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Posted 11 months ago

“Only one item arrived! Yet I was charged for 2! They do not answer the phone!!”

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Posted 11 months ago

“three bottles buttercup syrup poorly packed one bttle smashed postman said to tell you......”

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Posted 11 months ago

PharmacyOnline.co.uk is rated 4.7 based on 3,905 reviews