PharmacyOnline.co.uk Reviews

4.7 Rating 3,905 Reviews
93 %
of reviewers recommend PharmacyOnline.co.uk
4.7
Based on 3,905 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read PharmacyOnline.co.uk Reviews

About PharmacyOnline.co.uk:

Registered UK online pharmacy & doctor service. Providing a wide range of over the counter products & prescription medicines as well as offering free online Doctor consultations for a variety of conditions.

Visit Website

Phone:

0141 952 5918

Email:

hello@pharmacyonline.co.uk

Location:

32, Welbeck Road, Glasgow
G53 7SD

Anonymous
Anonymous  // 01/01/2019
Made a purchase and was informed it was cancelled. Very poor
Helpful Report
Posted 2 months ago
I. HAVE NOT RECEIVED MY DELIVERY AS YET
Helpful Report
Posted 2 months ago
paid for one day delivery, took three days. By which time it would have been quicker to go to a pharmacy
Helpful Report
Posted 2 months ago
Ordered 2 things. One was rejected and refunded after paying so I ended up paying postage on the one item which I could've bought in the pharmacy. Waste of money and wasn't asked if I wanted the full order cancelled.
Helpful Report
Posted 2 months ago
Took ages to deliver, had to buy somewhere else otherwise my problem would never have gotten better
Helpful Report
Posted 2 months ago
Waited for more then week for medicine to arrive Disappointed Never ordering online
Helpful Report
Posted 3 months ago
Unfortunately one of the bottles came broken and not usable, I have emailed and not heard anything back.
Helpful Report
Posted 3 months ago
Too many instances where Pharmacy2U cannot supply required medication on time when local Pharmacies can.
Helpful Report
Posted 3 months ago
Had an issue making an order - error message came up that there was a problem with my payment and it hadn't gone through, so re-did and ended up with 2 orders. Emailed straight away to cancel one order and never had a reply. Ended up calling to be told the only way to get a refund is to refuse delivery so it's returned to sender - when you're not going to be home this is hard to do so tried to redirect with royal mail but it was too late. Overall not happy at having to pay for 2 orders unnecessarily.
Helpful Report
Posted 4 months ago
Very disappointed that I didn't receive exactly what I ordered but a copy. Exactly what I was trying to avoid because I find the original more effective.
Helpful Report
Posted 4 months ago
The product is substandard. Last time I had this product from my gp it worked within one week! This hasn’t even started working with continual use over 2 weeks.
Helpful Report
Posted 5 months ago
Website not clear! I’m pleased overall with the service provided EXCEPT the website needs to be clearer about the make of product being offered. For example, I thought I was buying ‘Pharma Nord’ melatonin and I was sent the brand ‘Ceyesto’. I know in tiny print you say it’s not as image BUT that is not customer friendly. PLEASE give a photo of the all the melatonin products, with a note when some are not available. Especially as you don’t accept returns.
Helpful Report
Posted 5 months ago
Found the process very slow.
Helpful Report
Posted 5 months ago
Not happy as I was accepted for the first part of my treatment course and my payment was accepted, but when I tried to order the next part my order was rejected!!!!!!!! I entered the correct details as indicated
Helpful Report
Posted 5 months ago
Poor delivery service! Complete mess up with Royal Mail, arrived late and then sent back to supplier after acknowledging change of address for delivery. Never again!
Helpful Report
Posted 6 months ago
I didn't receive what I ordered,thank goodness it was only £10 otherwise I'd have been really miffed
Helpful Report
Posted 7 months ago
Ordered 2 drugs to be taken together, They only sent one not considering that I would be left with a load of redundant drugs. Contacted their 'customer care' team and they appear not to care. No reply whatsoever. Waste of time
Helpful Report
Posted 8 months ago
I asked for 100mg and received 50mg So I was disappointed
Helpful Report
Posted 9 months ago
Ordered medication and that was exactly what i expected. However the packing was terrible, it arrived in a box that was far too big for the small box of tablets and the tablets all but fell out of the bottom of the box before delivery. So much for discrete!
Helpful Report
Posted 10 months ago
postal service very poor with the post office
Helpful Report
Posted 10 months ago
PharmacyOnline.co.uk is rated 4.7 based on 3,905 reviews