petTracer Reviews

Name: petTracer
Rating: 4.42

4.4 Rating 233 Reviews

87 %

of reviewers recommend petTracer

Company Reviews

Metrics

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4.4

Based on 233 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours

About petTracer:

Know your cat’s whereabouts
The world’s most advanced GPS Cat Collar

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petTracer 5 star review on 19th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am dying to get into the pettracer app and learn how to use it correctly but I find that the instructions and the guidance is hard to follow as I have not received any emails about this”

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“After using Tractive for 2 months and being tired of charging the battery twice a day I move to pettracer and I only charge it every 2 days and is not even empty. Also it is a lot smaller, I think tractives is more for dogs but for cats is jut too big”

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“We decided to get a petTracer collar last summer when our new cat started going out as we were quite worried about her. It took me a while to get my hear round how it all worked and I had soooo many questions. The support team were really patient with me and helped me understand all the different features. Last month our cat didn't come home at the end of the day and we could see on the app that she wasn't that far. We went to the last position which was in some woods near our house but couldn't find her. It kept showing that she should have been right there and all of a sudden we heard a meow from above our heads! Misty was on a tree!”

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“Perfect tracer for a mischievous cat”

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“What would I do without you guys!? I found my beautiful british shorthair trapped in my neighbour's garage after he didn't come home for most of the day, I could see that the GPS positions had stopped but there was connection with the Homestation which means that he is indoors somewhere. I found him with the radio search after just 10 minutes. poor thing was terrified. there is no other tracker that would have helped me in this situation as they dont have the radio capabilities of pettracer. Thank you so much for making such a device and I hope that one day every cat wears one :))))”

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“I've always been skeptical about putting a collar on my cat as I've heard horror stories about cats getting hurt. I also thought it would really restrict their movements. Friend has a petTracer collar and one days she showed me the app and all the places her cat visited. She let me borrow the collar for a couple of days to see if my cat would get on with it and I'm so glad she did. I had no idea the places she goes in just one day :)”

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“A must if you love cats and you let them out.”

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“We decided to get a pettracer collar for our cat after moving to a new area. We weren't sure how he would cope with being in a new environment as he's not the youngest anymore. We thought it would be best to keep an eye on him the first few weeks and go and retrieve him if he wandered too far from home. It's worked really well for us and now he never goes out without his collar. Highly recommend”

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“We bought Jasper the petTracer after he went missing for 3 weeks! It is fabulous gives us peace of mind & is accurate to where he is & alerts when it needs charging. PetTracer are fantastic to deal with as we had a couple of problems setting up but they were very very efficient & friendly to deal with .😀😀”

petTracer 5 star review on 31st December 2020

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“Why didn’t I know about pet tracer earlier? We were lucky enough to find our fur baby after it was missing for 2 weeks. We were completely distraught, and promised to not leave our cat out again if we ever got him back. After a few days of him constantly standing by the door we looked into GPS trackers and came across pettracer. We couldn’t be happier, I know the natural territory and how far it goes. I had to make a mobile home station once which was a little hard for me but now I could do one very quickly if needed. Highly recommended, dont be put off by the price your cat is worth it.”

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“After our 3rd tracker I have to say this: DONT WASTE YOUR MONEY IN OTHER BRANDS! We learnt the hard way.Buy a pertracer today before your pet is lost and you regret it!”

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“I was recommended to petTracer by a rescue centre where we got our cat and they swear by it. I have to say that it has put me at ease knowing I know where my cat is at all times. We used the Fast mode for two weeks as recommended and then moved to standard mode. We only check the app every now and then and can see what Groucho is doing.”

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“I have now read a couple of bad reviews about this product and it is obvious they didn’t understand the technology. It takes a little while to understand how the homestattion works but it is not rocket science. Once you go through the initial set up it really is a doodle and the app is great. Any questions they usually answer within a couple of hours.”

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“Fantastic product, could not live without it now. We are helicopter parents to our babies and like to know how far they go. We lost a collar a while back but this is not pet tracers fault, one of our cat’s ended up going inside grounds which we dont have access too and couldn’t retrieve it from there. Bought a new collar next day - no brainer!”

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“I tried 2 other trackers and they all lied about the battery life. They didn’t even last 24h. I also dont get why pettracer says it lasts 30 days. That is only on slow mode which there is no much use. But in Fast Mode I get almost 3 days and in standard a week. Overall Im happy with it and will probably buy another subscription once the 2 years are over as our cat is still young”

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“Very happy with the collar and support I have received over the last few months. Thank you guys for the work you do”

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“My cat would thank PetTracer personally; as he is always wandering off and now I can find him and keep an eye on him all day while I’m at work. Even when he managed to pull his collar off we found it by tracking it down so the technology really works. Plus, and this is a big plus, the customer service is second to none. Any question; answered. Any problems dealt with, they were so helpful when we had issues with our collar and I can’t thank Zoe enough. If you need to know where your fur babies are this is the one that gives you peace of mind.”

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“Having tried another tracker which was 2g based and become totally disillusioned with it never ever working, I researched and liked the look of pet tracer so thought I would give it a try. The difference is incredible. Totally reliable always working. We simply could not live without these devices. As a multi cat household we now have 5 of these devices. And 2 years on I have never failed to retrieve a collar the cat has lost in a fence of brambles. Support is fantastic. If there is another tracker out there half as good as this I would love to see it !”

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“Few issues setting up, but what a fabulous product!! Only have one collar but each of my cats has worn it and I now have a pretty good idea of their local haunts! Now it’s with the cat it was bought for , such peace of mind”

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“If you want to know where your pet is and what his/her range is - in my opinion this is the product for you. If your pet goes missing or manages to lose the collar (all safe collars have pressure related release points to protect your pet) you can link your home station to your mobile and track it down. I have used it for the best part of a year and thoroughly recommend it and the friendly support PetTracer have given me when i needed it.From a product development viewpoint i would simply recommend a way to add an address to the collar and a here-I-am turnable on/offable sound as well as a light would be great.”

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petTracer is rated 4.4 based on 233 reviews