petTracer Reviews

4.4 Rating 233 Reviews
87 %
of reviewers recommend petTracer
4.4
Based on 233 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email
Queries Resolved In
2 - 3 Hours
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About petTracer:

Know your cat’s whereabouts
The world’s most advanced GPS Cat Collar

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petTracer 5 star review on 19th February 2024
Charlotte Rose
petTracer 5 star review on 24th August 2022
Susan Hoyle
petTracer 4 star review on 19th August 2022
Pete Fish
petTracer 5 star review on 19th August 2022
Amanda Clamp
petTracer 5 star review on 19th August 2022
Amanda Clamp
petTracer 5 star review on 19th August 2022
Amanda Clamp
petTracer 5 star review on 19th August 2022
Amanda Clamp
34
Anonymous
Anonymous  // 01/01/2019
Light, comfortable and safe collar Combined radio and GPS technologies work very well. I have used the search function successfully on 3 occasions Integrated LED light which can be switched on remotely to assist search Easy to use mobile and desktop apps Long battery life between charges Safety release band with option of a harder release band for stronger cats Excellent customer support
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The collar gives me a good insight of where my cat likes to hang out (I refer to the heat mode). I find the radio tracking particularly helpful as I can judge exactly how far he is from home. He managed to lose it one time but I was able to locate it using the active search mode. Customer support is excellent.
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The best tracker I've ever used.. Thanks..
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What more can I say, Outstanding!! It's rare for me to leave reviews but i felt I had to on pettracers brilliant tracker system. they must have spent ages designing it. We have been after a proper tracker for years now and finally....thank you, brilliant support from Anna @ customer services also btw. It wasn't bought to see where our cats are going, even though this feature is very useful and was an eye opener! quite fun to go walking through the fieIds and pay them a surprised visit to see the look on their faces, priceless :-) It was purchased after spending many years looking for a tracker that does what it should do and it does exactly that, the base station is genius, especially as you can make it into a mobile tracker system if your pets have wandered like ours do, it turns your tracker system into one that can also use radio frequencies to locate your pud (it'll go through brick walls, sheds and the likes where all the other tracker systems on the market do not, they only locate via GPS so if your cat is holed up under cover inside a shed or farm building etc, you're stuffed, you won't find them, you could walk straight past them!!) You can also activate a flashing white LED on the collar from the app that's handy too. Good addition is the reflective tape for the collar, a good torch spots it far away. I could go on but I'll leave it at that, you won't be disappointed...oh yes...one more thing, we have a 13 year old cat that has never warn any type of collar in his life, just trying to put a fabric one on is sufferable by risk of injury to myself and my hands, tonight, he is wearing a pettracer collar, no injuries to me, after 10 minutes of not moving, he's now scoffing his food like normal and all's well in the house.
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Collar looks and feels more comfortable than any other collars I have seen. Great to ascertain my cat’s whereabouts and typical haunts. It did unclip in the first week and was able to go mobile with the home station and find it easily. Highly recommend.
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Peace of mind knowing where you cat is, while really interesting tracking their territory. Really easy to use App with a variety of options. You can change how often your pet is tracked, whether you see a heat spot for duration of stay, or lines of travel or just a blob with the actual time they were there. I now know all his favourite haunts and when he is liable to be there. Needless to say, being a cat he is mostly asleep, but its good to know which sunny spot he is in. We have had this for months, still on the original collar clip and only had a couple of App blips which didn't last long. I have the app on my mobile but not sure if you could use it on a laptop, but the only downside is if you don't have a mobile phone. When you really need to hunt your pet down, you use your mobile as a hotspot for wifi and use the charging hub, which has an aerial, to go out and find your pet from the last point on the app. The app alone may not home in enough to find your pet.
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I researched for months before choosing Pet Tracer. It was a good decision. Pet Tracer has identified precisely where our cat was every time we’ve needed it to. It’s fairly easy to set up (although the website isn’t always clear) the app is simple to use. I’ve never had to use the RF tracker so can’t comment on that, but the WiFi tracker has always been bang on. We almost lost our cat just before we got Pet Tracer so having that peace of mind is worth the higher cost relative to other trackers. I could do without the monthly subscription but that’s a decision for next year
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This is a great service, essential for us with a blind escape-artist farm cat! The equipment is very good - the collar is very lightweight and does not bother her at all. The app is clear and we use it all the time to check the cat is safe. The set up process is easy and I would definitely recommend it! Thank you team!
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Over thr years, I must have tried evrry single different type of gps cat tracker and quite undoubtedly Pet Trace is the best. Unfortunately for my cat, I can now see when she has been over to my neighbour's kitchen for a meal!
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I tried a number of pet trackers and none match up to the accuracy and quality of the petTracer one. My cat went never goes missing and very rarely goes off for longer than 2hrs max. We recently moved and purchased a couple fo trackers, the one he had on just didn't;t seem to maintain a signal or pin point his location. The worst happened when he disappeared for 13hrs and when we tried to locate him there was nothing, you obviously think the worst. We saw PetTracer and he did the same, I loaded him and cold not believe how accurate it was in locating him. I think he was also shocked to hear my voice call his name when he strayed further than he usually does.
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I love the fact I can find my cats and know there usual hunt places. I find sometimes its not as accurate as it should be but its all about getting used to the system. Its also a great to get a email when the collars need charging.The collars also have a light that you can switch on via your phone when out at night. Yvonne
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It is very reassuring to see on the app where my cat is now instead of worrying about her going awol again. The app is very user friendly and i find the LED light very useful when getting her in once dark.
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I'm really happy with my petTracer which I purchased after my cat disappeared for 8 days. People said leave him to come home but I searched day & night & he was lost & trapped. This gives me peace of mind & really helps you to learn your pets pattern, meaning if anything is amiss you'll know sooner rather than later!
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Really pleased with this . Shaky start but that was down to my computer skills not being up to scratch . Lots and lots of support from pet tracer and when I got the collar up and running extremely happy with it !! I can keep a track on my young cat and easily see where she goes . Would definitely recommend this !!
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Finally, I always know where my kitten is. I love it, thank you
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The PetTracer is excellent - gives us real peace of mind as well as an interesting insight into our cat’s wanderings - a great purchase.
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Did a load of research to make sure we were buying the best cat GPS collar, and petTracer has definitely delivered. Not heavy or bulky for even our relatively small cats, battery lasts a long time, and all the tracking is working nicely.
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We bought PetTracer collars for our 2 cats after one of them went missing for 4 days, the longest days of my life! We now know where to find them if they do ever go missing again.
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The Pettracer collar is a very good product. The collar itself is solidly made (unlike another "similar" product that I bought first and returned as useless). It is reasonably straightforward to set up and the app is easy to use - I am in my dotage and with a little helpful help from the Pettracer team got it working quickly. My cat - 3.7kg - wears it with no resistance at all. It was a huge reassurance to me when I first let her out after rescuing her in December. She is a wild thing and I feared she'd disappear. The system lets me follow her movements and be reassured that she's not too far away - she's been about 1/2 km away at most so far - and always managed to find her way home. The Pettracer system is more expensive than others but it definitely works and I'd say is good value for money.
petTracer 5 star review on 12th March 2021
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Not being very Tech savvy I had a few issues getting set up initially, but the guys at Pet Tracer got these sorted for me very quickly. Having lost our little Munchkin for 5 days when it was snowing and freezing at night, and the searching and worrying we went through, we decided he needed a tracker.Now our cat Emmett has his collar, we feel far happier knowing where he is, and was surprised to see how far he goes on his 30 minute trip out. Well worth the money for peace of mind.
petTracer 5 star review on 11th March 2021
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petTracer is rated 4.4 based on 233 reviews