petTracer Reviews

4.4 Rating 232 Reviews
87 %
of reviewers recommend petTracer
4.4
Based on 232 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email
Queries Resolved In
2 - 3 Hours
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About petTracer:

Know your cat’s whereabouts
The world’s most advanced GPS Cat Collar

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petTracer 5 star review on 19th February 2024
Charlotte Rose
petTracer 5 star review on 24th August 2022
Susan Hoyle
petTracer 4 star review on 19th August 2022
Pete Fish
petTracer 5 star review on 19th August 2022
Amanda Clamp
petTracer 5 star review on 19th August 2022
Amanda Clamp
petTracer 5 star review on 19th August 2022
Amanda Clamp
petTracer 5 star review on 19th August 2022
Amanda Clamp
34
Anonymous
Anonymous  // 01/01/2019
I have used Petracer on my cat in both he UK and Australia. Once the GPS was setup the system worked very well . It was a bit difficult to setup but Petracergave valuable assistance by suggesting I went to the highest point in the house to arrange the GPS fixing. Regards Graham and Judith
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Overall very happy with the product. It's small enough to not bother our cat and easy to adjust for his neck size. It's not yet once fallen off after a few months of use and is great for seeing where he has been. The only one criticism would be the option for when your first starting out to have the ability to keep Active Search mode on indefinitely and for it to disable on very low battery. This would help to build up a good picture of where your cat has been. But overall, it's fantastic!
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I would highly recommend PetTracer, it’s absolutely brilliant. We are so impressed with how it works and the peace of mind knowing where our cat is at all times! It shows you hot spots too where their favourite spots are!
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Pet Tracer is absolutely brilliant. We got it for our cat after he went missing for 18 hours. It’s accurate, easy to use and we can see exactly where he’s been so he won’t be missing again. Easy to monitor and charge and it’s so lightweight our cat who already wears a flea collar doesn’t notice it. Wonder what we ever did without it before!!
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We (myself and Arlo the cat) have been using petTracer for just over a month now. It provides reassurance to me that I know where he is especially as he is a young cat exploring the outside world for the first time. The size of the collar means it isn't too heavy or bulky for him and it doesn't seem to bother him at all. It is very easy and quick to charge. When I need to use the find mode it is normally very accurate. Although he never normally strays far!
petTracer 5 star review on 19th February 2024
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product very reliable, the 4 times one of my cats has lost the collar after using over a year, we've managed to get it back. location of the cats is quite accurate, however the 1/2 mile radius stated is not accurate. the collar works great locally. only feature missing is a cat at home when entering the wi-fi area or aerial vecinity, that would be quite useful
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Really like petTracer Arlo recently lost his Collar and they were very helpful when trying to find it
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Our cat wears her collar when she goes outside. We find it reassuring being able to track her - especially as we have moved house recently. It’s interesting to build up a picture of her territory and to see how far she roams (which isn’t very far at the moment!) Gives us great peace of mind when our cat is out and about as we know what scrapes cats can get into! Our previous cat got locked in a shed for a few days - if she’d been wearing a collar we’d have been able to find her. (Thankfully she was found by chance but the collar would have saved her and us three days of stress!)
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Unser 1jähriger Kater trägt das Pettracer-Halsband seit 1 Jahr, deshalb konnte er auch schon so jung herum strolchen. Es funktioniert einfach perfekt und so bin ich sicher, wo er steckt und wo ich ihn finden kann. Ein sehr wertvolles Tool für ein sicheres Katzenleben! Vielen Dank für die tolle Erfindung! Elisabeth und Kater Samy
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Excellent, useful device. Had one for well over a year now and can highly recommend it. The chances of finding your cat with this collar are so much higher than without it. The battery life, low radiation, GPS and radio tracking set this apart from other options. Some things missing to make it perfect: the most notable missing thing is an option to have the collar beep, this would make tracking far, far more effective. Lower profile collar would be better too, without the big bump. An auto alert if the cat goes a certain distance away would be useful too. If those could be implemented this would be the perfect product. Without those it's still a very good product and I can thoroughly recommend it. 4.5/5
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These guys are the best when it comes to tracker collars for cats, I’ve had them for a over a good year now and the customer service is next to none 5 stars 🥇I can track my cats with the app on my phone no problems and if they ever go missing for a while I have used it to track them down and I’ve found my cats every time with it. If you love your pets and want to know where they are this system is top dog!!!!
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So, so glad we invested in the petTracer. The customer service was amazing and were available at all hours to help with setup. It has provided with such peace of mind! Would definitely recommend.
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Having previously lost a much-loved cat some years ago, I was reluctant to let my two young male cats out without a tracking device. After extensive research, I invested in PetTracer collars for them both. Unlike other products on the market, the collars are light-weight, slim-line, gps/radio tracking system that is safe for animals, and with a long battery-life (up to a month power). I can monitor their movements, detectable inside buildings as well as outdoors, which brings peace of mind, knowing that if either of them becomes trapped inside a shed/outhouse/property, they can be easily located. For location in the dark, a light can be activated remotely on the collar. PetTracer is a first-class product, well-worth the investment!
petTracer 5 star review on 24th August 2022
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I bought the Pettracer after our cat went missing and was found shut in a neighbour's garage. Having the Pettracer gives us more peace of mind as we now know the range of the cat's daily adventures and we know we have a very good chance of finding him if something goes wrong. Setting up the device is a bit complicated but stick to the step by step instructions and you'll get there. The collar looks a bit cumbersome but it's lightweight and doesn't seem to bother the cat at all. We've had the Pettracer about 6 weeks. The collar got lost once. I don't understand how it came off the cat but it did give me the chance to try the radio tracking function for real and it did the trick.
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I have had my PetTracer collar for a couple of years now, this has been such a godsend as I worry about my pets and these do give you the peace of mind that you know they're not far from home. We recently adopted an additional cat, after the usual keeping him in we did let him out with his collar on, and it avoided the worry of him getting lost. If you're thinking about purchasing this collar I would highly recommend using this company. If you have any questions or help regarding your subscription the support team are so so helpful and will respond back to you very quickly. Highly highly recommended.
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We were looking for a good tracker for our outdoor kitty and this one is great. It has both GPS and radio signal tracking, which was very important for us - I'm sure everyone who owns a smartphone knows that GPS is not always the most reliable, and the backup of the radio connection is great for peace of mind. We also very much appreciate that the tracker has a release clasp - important for any cat collar. We are lucky enough to never have had our cat get lost, but the tracker still gives us peace of mind - we can see where he goes, and know, for example, that he is nowhere near any busy roads and usually stays nearby. Even if he has been out for a couple of hours, a quick check on the tracker tells us he is nearby, so we don't have to worry. All in all a fantastic tracker, and also great customer service - if you need any help or advice. they are always there and quick to respond - would really recommend
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Impeccable service quick and always helpful responses to our emails would not be without these collars for my 2 cats Ronnie & Reggie they have proved invaluable when they have gone on their daily travels and got locked in a garage we knew from the portal and map and tracking with the base station the whereabouts of the wanderer. Would highly recommend the collar and the customer support 🐈‍⬛
petTracer 5 star review on 19th August 2022 petTracer 5 star review on 19th August 2022 petTracer 5 star review on 19th August 2022 petTracer 5 star review on 19th August 2022
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Excellent collar. I am able to locate my cat whenever I need to and its so accurate. In addition he hasn't managed to get this collar off and standard cat collars are off within hours!
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This works very well, found out my cat had been crossing a main road at night so I now keep him inside at night. Recommended this to a neighbour whose cat went missing for 3 days.
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Pet Tracer collars are remarkable. The dual technology in them really sets that apart. GPS alone wasn’t enough to find our missing collar but when combined with the radio signal it meant finding it easily! Not long after getting these collars for our two young cats one cat managed to come home without a collar (my fault for not making it tight enough). GPS data was focused on our garden but moved around a bit and despite searching we just couldn’t find it. The help desk at pet Tracer were brilliant. They explained that a moving GPS signal could mean the collar was under something. As instructed we set up a mobile home station to use the radio signal for a closer search. We couldn’t understand why the signal was highest on our decking until we realised that the cats could get underneath and lo and behold, a collar was visible through the gaps. One collar retrieved and put back on! Amazing! So impressed that it worked even when the collar was hidden underneath the decking. Really reassured that if we ever lose a cat the collar will enable us to find it again. It has already proven to us how effective the GPS/radio technology combined is. So happy with our purchase! Thanks PetTracer!
petTracer 5 star review on 25th July 2022 petTracer 5 star review on 25th July 2022
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petTracer is rated 4.4 based on 232 reviews