Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 1,205 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely card with quick delivery. The only fault was the card was slightly damaged. This may have been done in the delivery process though”

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Posted 3 years ago

Hi Alan, We're really sorry to hear that your order arrived damaged. I've reached out to you by email to see how we can correct this for you.

Posted 3 years ago

“I feel already for 2023 now I have my planner from Penny Black. Best prices and lovely customer service.”

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Posted 3 years ago

“Good quality bows , quick delivery, good price”

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Posted 3 years ago

“Excellent quality items, as described. Dispatched and arrived promptly. Would order from Penny Black again.”

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Posted 3 years ago

“Love the card and very quick delivery. 🙂”

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Posted 3 years ago

“Lovely card with a lovely sentiment.”

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Posted 3 years ago

“Item arrived quickly!”

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Posted 3 years ago

“Fantastic service! Cards received next day!! Thank you Penny Black Team”

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Posted 3 years ago

“Lovely card, the first one arrived with some text missing but very speedily responded to my message and fresh one arrived the next day. Great product and customer service, thank you!”

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Posted 3 years ago

“Lovely selection, managed to get a great gift that I haven’t found locally. Delivery was quick but not wrapped very well so some of the paper stationery products were creased and can’t be used for gifts.”

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Posted 3 years ago

Hi Dee Sen, I'm really sorry to hear your order hasn't arrived in perfect condition. I've emailed you to find out some more and see how we can get that sorted for you as quickly as possible.

Posted 3 years ago

“Excellent choice and service,would buy again.”

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Posted 3 years ago

“Wanted a particular birthday card for my sister and found it on Penny Black. Very reasonably priced and the delivery was much quicker than I had expected. Thank you Penny Black, I know where to come in the future.”

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Posted 3 years ago

“Lovely card.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Item I ordered arrived promptly and was what I expected. I’m pleased.”

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Posted 3 years ago

“Super fast delivery,good quality card.Will definitely look again for my next purchase.”

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Posted 3 years ago

“Lovely Lovely pattern & quality wrapping paper”

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Posted 3 years ago

“Small problem with the tape holding the card closed. Fast and most satisfactory response. Will buy from them again.”

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Posted 3 years ago

“Brilliant service! Efficient and the cards are hilarious!!”

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Posted 3 years ago

“Brilliant collection of cards for all ages and occasions, plus very quick delivery. Thanks for a great service!”

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Posted 3 years ago

Penny Black is rated 4.9 based on 1,205 reviews