Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 1,205 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t received all of my order, but have been contacted by customer service and they have been very helpful in sorting the problem.”

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Posted 3 years ago

Hi Helen, I'm really sorry to hear that there has been a delay with your order reaching you. I have emailed you for some additional info so we can get this sorted for you as quickly as possible.

Posted 3 years ago

“Excellent customer service and great quality products. Will definitely use again.”

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Posted 3 years ago

“Beautiful anniversary card. Ordered at the beginning of last week - the card arrived the following day!! Thank you - will definutely use Penny Black again!”

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Posted 3 years ago

“Good service and fast delivery”

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Posted 3 years ago

“Will definitely swing back into Penny Black loved their products especially the quality and choice.”

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Posted 3 years ago

“Good products, excellent service, will use again.”

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Posted 3 years ago

“Absolutely fantastic service, fast delivery and super products. Will definitely be ordering again and would certainly recommend. Thank you.”

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Posted 3 years ago

“Great cards delivered quickly.”

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Posted 3 years ago

“lovely selection of cards good value arrived in 2 days awesome x”

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Posted 3 years ago

“I mostly buy from the great selection of quality cards, but this time, got into the sale items and picked up some great deals for up and coming family birthdays! The free P&P for over £20 of purchases is a great benefit. Delivery was very quick, with the items well packaged and arriving undamaged. Delighted!”

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Posted 3 years ago

“Had tried to find a particular card, but couldn't remember where I'd bought it. Googled and found Penny Black. Ordered at midday, it arrived the next morning. Excellent service.”

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Posted 3 years ago

“Looked for a card for an outstanding friend approaching her 99th birthday that was not silly or rude. Found it at Penny Black.”

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Posted 3 years ago

“Great service and delivery was quick.”

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Posted 3 years ago

“A very efficient service.”

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Posted 3 years ago

“Dgggvhhhhghg”

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Posted 3 years ago

“Card great quality and arrived really quickly.”

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Posted 3 years ago

“Saved the day! Many Thanks I was looking for a specific type of card, which I hadn't been able to find with a quality design. Was also an excellent turnaround on the order with a speedy delivery! Thank you!”

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Posted 3 years ago

“Very fast delivery”

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Posted 3 years ago

“Great service, quality and delivery was on time. Will definitely use Penny Black again. Thank you.”

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Posted 3 years ago

“Super friendly and helpful!”

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Posted 3 years ago

Penny Black is rated 4.9 based on 1,205 reviews