Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 1,205 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not sure why you would want this, but here goes. You did what you were [aid to do. No and no less. The diary is exactly what my wife wanted and thus, in this house, you have pleased two people. So to quote... "You did what it says on the tin"!”

Helpful Report

Posted 3 years ago

“Sorry my card hasn't arrived ordered 6/12 now 14/12”

Helpful Report

Posted 3 years ago

“Excellent service - many thanks”

Helpful Report

Posted 3 years ago

“Ordered 2 big potato mini games, dispatched the day I ordered them , great service will definitely recommend”

Helpful Report

Posted 3 years ago

“Excellent. Prompt despatch and delivery.”

Helpful Report

Posted 3 years ago

“Super quick delivery & love the gifts I bought. Thank you”

Helpful Report

Posted 3 years ago

“Amazing level of service. Excellent communication throughout and super fast delivery.”

Helpful Report

Posted 3 years ago

“I ordered slightly the wrong planner and the team was very quick to help and exchange the item. Very attentive emailing and calling to get the problem fixed. Excellent”

Helpful Report

Posted 3 years ago

“Love the card,came really quick,deffintly buy again.”

Helpful Report

Posted 3 years ago

“Great service. Prompt delivery”

Helpful Report

Posted 3 years ago

“Very happy with purchase and quick delivery. xx”

Helpful Report

Posted 3 years ago

“Excellent service and communication Very prompt replies Very helpful even though postal strike out of their control Thank you!”

Helpful Report

Posted 3 years ago

“Item ordered was delayed due to strike action in postal sector. Customer services promptly responded to my feedback and refunded delivery charge as compensation.”

Helpful Report

Posted 3 years ago

Hi Susan, thanks for your feedback. I'm really sorry, it sounds like your order has been delayed with the Royal Mail industrial action. I'll reach out by email to find out some more detail and get this sorted ASAP.

Posted 3 years ago

“Lovely card.Despatched and recieved in good time.”

Helpful Report

Posted 3 years ago

“Excellent service. Very pleased with the Phenomenal Women pens I bought as Christmas presents.”

Helpful Report

Posted 3 years ago

“Quality product (Karl Marx card!) and swift delivery - despite postal strikes. Very happy.”

Helpful Report

Posted 3 years ago

“Prompt delivery”

Helpful Report

Posted 3 years ago

“Cards good - it would be helpful if family ones were organised though! Sallie”

Helpful Report

Posted 3 years ago

“Brilliant cards. Excellent value too. Have ordered a few times now.”

Helpful Report

Posted 3 years ago

“Great range of cards and good prices. The site is really easy to use and delivery is fast.”

Helpful Report

Posted 3 years ago

Penny Black is rated 4.9 based on 1,205 reviews