Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 1,206 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 1,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really lovely products and incredibly fast delivery. Lovely selection of cards and I will order from here again!”

Helpful Report

Posted 2 years ago

“Great quality card, however arrived too late for occasion”

Helpful Report

Posted 2 years ago

Hi Amanda, I'm really sorry to hear the card was late. I'll reach out to you by email to see how we can sort this for you.

Posted 2 years ago

“It took over a month to receive my parcel. I had no information at all. The shipping cost is high, and on top of that there's an import fee from UK to Europe.”

Helpful Report

Posted 2 years ago

Hi Laureline, Thanks for getting in touch. I'm really sorry for that, unfortunately your package had been caught up in the Cyberware attack that hit Royal Mail international services which clearly caused a huge delay. I'll reach out by email to arrange a solution for you.

Posted 2 years ago

“Brilliant cards, great quality and speedy delivery. Will definately be using them again!”

Helpful Report

Posted 2 years ago

“Good selection of cards, good quality. Satisfied customer, will return”

Helpful Report

Posted 2 years ago

“Great customer service, great products and next day delivery. Great company”

Helpful Report

Posted 2 years ago

“I did not look at what size the card would be. When they came they were tiny. It was purely my fault as the size was stated on the description. The cards were still lovley”

Helpful Report

Posted 2 years ago

Hi Caroline, Thanks for getting in touch. I'm really sorry to hear the product was not as you expected. I've checked the item description which contains details of the size of the card. I'll reach out to you direct to see how we can help further.

Posted 2 years ago

“Brilliant selection of cards. I like to send cards that are cryptic and funny and this site is perfect.”

Helpful Report

Posted 2 years ago

“Fast delivery , product perfect 😊”

Helpful Report

Posted 2 years ago

“Very pleased with service. Cards despatched next day”

Helpful Report

Posted 2 years ago

“Excellent choice of cards and gifts and fast delivery! Recommended!”

Helpful Report

Posted 2 years ago

“I didn't receive the order please i want refund”

Helpful Report

Posted 2 years ago

Hi Alzira, Thanks for getting in touch. I'm really sorry to hear your order hasn't arrived. I'll reach out direct to get this solved asap for you.

Posted 2 years ago

“Order handled and posted quickly. Happy”

Helpful Report

Posted 2 years ago

“High quality cards as usual. Delivered 1 day after purchased online. Fantastic!!!!”

Helpful Report

Posted 2 years ago

“Amazing selection of cards, something for every taste - I was really surprised at this! All in all, a great online card company and I will definitely revisit for future card wants. Not too long wait for delivery either.”

Helpful Report

Posted 2 years ago

“Lovely candles will look great on my Daughter’s cake”

Helpful Report

Posted 2 years ago

“Very pleased with quick delivery and reasonable cost.”

Helpful Report

Posted 2 years ago

“Card arrived in good time and I was really pleased with it”

Helpful Report

Posted 2 years ago

“Penny Black acknowledged the purchase and kept me informed of the expected delivery date which was very quick. I am very pleased with the purchased item (Phenomenal Women Notebook), a gift for a young phenomenal woman.”

Helpful Report

Posted 2 years ago

“Great selection of cards.”

Helpful Report

Posted 2 years ago

Penny Black is rated 4.9 based on 1,206 reviews