Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,703 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,703 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered a beanie which I absolutely love. Delivered quickly and easy to order. Would order again”

Helpful Report

Posted 2 years ago

“Very easy ordering process. The items ordered arrived in super quick time even though it was the week before Christmas. The items went down a storm with the recipients as well. A Great experience and wouldn't hesitate to buy again. Thank You Scott”

Helpful Report

Posted 2 years ago

“Wonderful Pullover which keeps really warm and cozy. Sending went quick and uncomplicated.”

Helpful Report

Posted 2 years ago

“My daughter found this company online and sent me details for her Christmas present. Their website was full of information and details of the workforce they support. Reviews were excellent and we felt confident in ordering. Delivery was efficient and prompt. Would buy again.”

Helpful Report

Posted 2 years ago

“Sturdy hat and great customer service to exchange to a larger one. Lovely green colours. And soft felt inner lining.”

Helpful Report

Posted 2 years ago

“Love the blanket, so warm! Shipping was really fast and the company easy to work with!”

Helpful Report

Posted 2 years ago

“Really really gorgeous socks. Beautiful designs, very high quality, really speedy delivery. So pleased with them… they are a gift but I don’t want to give them away! Will be back! Thank you.”

Helpful Report

Posted 2 years ago

“Very nice hat, slightly smaller than I expected for a man's hat but just about big enough.”

Helpful Report

Posted 2 years ago

“Love the mittens / gloves. Lovely colours well made. Very happy with them.”

Helpful Report

Posted 2 years ago

“Great hats, finally found the design that I like”

Helpful Report

Posted 2 years ago

“A fantastic quality product. I particularly love the sheep designs. Thank you”

Helpful Report

Posted 2 years ago

“The service from Pachamama has been excellent. Very helpful in getting us the right size. Arrived promptly. Thank you.”

Helpful Report

Posted 2 years ago

“Fantastic customer service, great communication and beautiful products”

Helpful Report

Posted 2 years ago

“Lovely and nicely made. I'm very pleased with it.”

Helpful Report

Posted 2 years ago

“Shipping to the US took quite a while, allow extra time if ordering for a special occasion.”

Helpful Report

Posted 2 years ago

“Lovely product as described. Delivered very quickly, no problems at all.”

Helpful Report

Posted 2 years ago

“These are the fifth, sixth and seventh pairs of handwarmers we've bought from Pachamama, two for us, and the rest as gifts. They always arrive promptly, and are always appreciated by the receivers, several of whom admired the original pair I bought a couple of years ago and asked where they came from. With the lovely fleece lining, they are so toasty on a cold day, and perfect for winter dog walks. You have your fingers available to hold the lead, dig in your pockets for dog treats etc, but otherwise, you can pull your fingers right up into the mitt to keep them warm and cosy, and can still hold the lead in your hand if necessary. They are also perfect for working from home in a cold office if you're too stingy to turn the heating on all day just for you. Product and company highly recommended.”

Helpful Report

Posted 2 years ago

“Beyond a doubt, this cap/beanie is the warmest I have ever put on my head. I cannot yet attest to the fingerless gloves/mittens, as I have yet to need to utilize them. That being said, it is still too early in our cold season for them to be worn, but when I do, I am sure they will be wonderful.”

Helpful Report

Posted 2 years ago

“Such a nice quality and looks like someone took their time to care to make them. The value is there and purchasing makes a difference for others in the process. I will enjoy gifting and wearing. Very glad a viewer shared your products with Sandi so I in turn found you. The world is smaller than we might think.:)”

Helpful Report

Posted 2 years ago

“Suffice it to say that once I had seen my first order (4 bobble hats/beanies and some socks for Xmas presents) I was so impressed that I immediately ordered some more. Thank you, lovely colours, great quality, and such fun.”

Helpful Report

Posted 2 years ago

Pachamama Ltd is rated 4.8 based on 1,703 reviews