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Pachamama Ltd Reviews

4.8 Rating 1,700 Reviews
93 %
of reviewers recommend Pachamama Ltd
4.8
Based on 1,700 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Pachamama Ltd Reviews
Anonymous
Anonymous  // 01/01/2019
I had excellent service when buying my circus of puffins jumper. The lady chatted with me online and I was able to get the perfectly fitting jumper. Thank you. Joanna
Helpful Report
Posted 2 years ago
I bought fingerless gloves and found them so warm I bought the matching hat, then another matching hat with gloves… all beautifully made and attractive knitwear (but fleece lined) so feeling smart and warm. Lovely.
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Posted 2 years ago
Wonderful item, very very quick delivery. Totally brilliant thank you
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Posted 2 years ago
Everything thing fitted as it should and they’re keeping me nice and warm. Very happy
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Posted 2 years ago
Arrived earlier than I expected. The Rudolph Reindeer hat and slippers are beautifully made. Thank you!
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Posted 2 years ago
Excellent service I hope the hoody will be as good and long lasting as the last one (10yrs).
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Posted 2 years ago
I absolutely love this vest and pachamama allows a space for adding measurements to get the best fit. A very clever addition considering the hand knit variation. A feel good company.
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Posted 2 years ago
The items I purchased were delivered promptly and seem of good quality, but as they will not be used until after I give them to my family and friends it is difficult to say anything else. Sorry. Maybe at this time of year you should wait longer before asking for a review.
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Posted 2 years ago
Really like it, fits perfectly
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Posted 2 years ago
I love the handmade-ness of these (headbands and a beanie). Colours are bright and they fit well. They arrived within the expected time, I'm very happy.
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Posted 2 years ago
Amazing wool items. All made so lovingly and carefully. You’ll be able to find lots of designs, many of which will soon become your favorites. Don’t hesitate to get one or two for yourself.
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Posted 2 years ago
The cow ornament I ordered is adorable! Very pleased with this purchase.
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Posted 2 years ago
I ordered this hat after seeing sheepishly me with one on there with white sheep. Straight away i was like i want one. So i brought one with black sheep and i love it . I wear it all the time.
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Posted 2 years ago
We have bought a lot of clothes from Pachamama in the last 2 years as we value their ethical approach and really like the quality and look of them. We are also keen to use sustainable products rather than oil based fleece all the time. Delivery time is good and the items are well packed.
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Posted 2 years ago
Item arrived promptly and well packed. It's a Christmas present so sorry no photos but I am sure my daughter will love it
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Posted 2 years ago
Its even more beautiful than on the picture. The beanie come in perfect condition, I could track my order, and overall the shipping was in my opinion fast, although I live very far from UK.
Pachamama Ltd 5 star review on 4th December 2023
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Posted 2 years ago
I love my hats from Pachamama Knitwear cannot wait to get my xmas hats.
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Posted 2 years ago
This is my second pair of leg warmers they’re great but second pair is rather wide and tend to fall down I’m going to put shearing elastic in them and then they be perfect
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Posted 2 years ago
Lovely hat, looks and fits very well and I love the colours. Can’t recommend highly enough.
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Posted 2 years ago
These dryer balls are working great. Much better quality that the ones bought at a larger box store.
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Posted 2 years ago
Pachamama Ltd is rated 4.8 based on 1,700 reviews