Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,699 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Well made ethical products. Prompt delivery”

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Posted 1 year ago

“I'm a crafter and usually knit my own jumpers. I fully appreciate how much work goes into handmade garments.”

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Posted 1 year ago

“Unbelievable! Wonderful quality products and ethical trading.”

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Posted 1 year ago

“Love the ethos of this company, fair trade, slow fashion with community and charities in mind. Easy to use site, speedy delivery and loved that they asked for my head size so the hat would fit.”

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Posted 1 year ago

“I bought my first pair of Handwarmers 2 years ago that was it. This winter a further 6 plus 2 more about to be bought. You get fast delivery, outstanding customer service, and a high quality super warm hands. I have a type of Arthritis and my hands are desperately painful I chose different types for wearing inside. Up to the new thick Sherpa fleece handwarmers. So I have a pair everyday. Just buy a pair after all it’s freezing and there is a sale. How can you not”

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Posted 1 year ago

“What a beautiful waistcoat! A fabulous design and a wonderful experience wearing it. The Fairisle Bobble Beanie is also a true gem. There is something very special about this knitwear. I could not recommend it more.”

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Posted 1 year ago

“Fast delivery and good value for money Nice product”

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Posted 1 year ago

“Pachamama headgear is always so comfortable as they are lined with fleece which stops them itching.The designs are always admired.Delivery went smoothly also.”

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Posted 1 year ago

“Beautiful knitwear 🥰”

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Posted 1 year ago

“Lovely pair of fleece lined mittens. Well made and very warm. Colours are not as bright as they appear online but that always seems to be the case. Very pleased with them.”

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Posted 1 year ago

“Ordered some hand warmers and tree decorations. Lovely colours and quality work. Very happy.”

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Posted 1 year ago

“All good - efficient”

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Posted 1 year ago

“Bought a couple of headbands for friends. They live the colours and comfort of the soft inner liner. Perfect for walking in the cold weather.”

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Posted 1 year ago

“Love the handmade, individual look of all these clothes. Warm and cosy too!”

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Posted 1 year ago

“A great brand and quality that is lovely.”

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Posted 1 year ago

“Love Pachamama, have a nice collection of items from here now!”

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Posted 1 year ago

“I had ordered 2 hats and paid twice for delivery. Pachamama sent me an email to say they had noticed this and posted both together and sent a refund for delivery charge.”

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Posted 1 year ago

“Perfect l, just as anticipated and great shipping times.”

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Posted 1 year ago

“I think these are probably my favourite slippers of all time!”

Pachamama Ltd 5 star review on 10th January 2025

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Posted 1 year ago

“I am delighted with my purchases from Pachamama. Last year I bought a sweater and it's as good as new, and this year I've added a beanie. They are good quality and very warm.”

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Posted 1 year ago

Pachamama Ltd is rated 4.8 based on 1,699 reviews