Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,699 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The hats are lovely, this is the second time I am buying this for my daughter, the first hat shrank after I washed it in the washing machine 😩”

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Posted 1 year ago

“Excellent value and great delivery.”

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Posted 1 year ago

“Lovely quality jumper and the service was very good. The fit is a bit bigger than expected. I'm usually a 14 but 12/14 star jumper was too big under the arms and round the base.”

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Posted 1 year ago

“I am so pleased with my hats. I have a massive head and struggled to get a hat to fit and be comfy and look good for years. I asked advice from Pachamama customer services and Riza was so helpful, suggested which styles would be best and the packing team were able to check to see if it would fit before sending. I am so happy I have a hat!! Being on more cold weather!”

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Posted 1 year ago

“Excellent product and lovely bobble hat with puffins on gorgeous looking forward to further designs for next winter especially Christmas highly recommend as a present but even better one for yourself ❤️”

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Posted 1 year ago

“Fantastic hats and gloves - perfect Pachamama!”

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Posted 1 year ago

“Reasonably priced items and very efficient ordering and delivery process.”

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Posted 1 year ago

“Great company, excellent service. Lovely to buy from individual makers not giant international companies. Thank you.”

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Posted 1 year ago

“Lovely fingerless mittens that let me use my phone in winter. Thanks!”

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Posted 1 year ago

“Treated myself to a sleeveless tank top - beautiful item in such vibrant colours. Excellently hand crafted - fantastic workmanship. Very quick dispatch and speedy delivery!”

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Posted 1 year ago

“I bought the Mens New Forest Button Sweater Charcoal for my Dad for his 79th birthday. He loved it so much he has been wearing it every time I've seen him since! And it clearly looks great on men of all ages. I think it would suit my husband (aged 47) or my son (17) equally well. And it's great to buy from an ethical company that produces good-quality, hand-made clothes.”

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Posted 1 year ago

“I chose a Pachamma hat for ethical reasons. Now I have it I am delighted with the look and quality.”

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Posted 1 year ago

“Beautiful quality, very warm jumpers and gloves - adore the fleece lining as I’m not good with wool but they are great.”

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Posted 1 year ago

“Delivery was quick and everything was well packed. No problems with sizing.”

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Posted 1 year ago

“Fantastic vest. Love the design. Quality brilliant and arrived so quickly. Thank you”

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Posted 1 year ago

“So soft and cosy. Wear it as a coat and as a layer indoors to save turning up the heating. So gorgeous. My old one is still as good as new about 15years later. I just fancied a change.”

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Posted 1 year ago

“Beautiful knitwear”

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Posted 1 year ago

“Lovely site so easy to use and super fast delivery! Quality well made stuff”

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Posted 1 year ago

“Everything went well and delivered in a perfectly acceptable time.”

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Posted 1 year ago

“Love it!!”

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Posted 1 year ago

Pachamama Ltd is rated 4.8 based on 1,699 reviews