Pachamama Ltd Reviews

4.7 Rating 1,112 Reviews
93 %
of reviewers recommend Pachamama Ltd
4.7
Based on 1,112 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Pachamama Ltd Reviews
I am really pleased with my first purchase from Pachamama. Wonderful quality & and a great fit. I shall be buying more from Pachamama.
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Posted 3 months ago
Excellent quality and I love the fact that it's fair trade!
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Posted 3 months ago
Too small for my head 60cm. Wouldn't cover my ears. Would like if there were larger sizes
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Posted 3 months ago
Saw this sheep headband on a lady in a pub. Having admired it she very kindly allowed me to photo the label. I then promptly ordered my own as soon as I got home! Great service, good price and amazing quality. Definitely going to order more styles. Beautifully made with a cosy lining, keeps your ears toasty.
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Posted 3 months ago
Love my new puffin hat. It's lovely and cosy!
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Posted 3 months ago
The service was ok but products not top quality
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Posted 3 months ago
Great service and lovely products
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Posted 3 months ago
Great customer service. Nice quality jumper that manages to be tough enough for the countryside but still looks good.
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Posted 3 months ago
Great ptoducts. Quick dispatch
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Posted 3 months ago
I just love pachamama creations I want everything they make including my new sofa socks:) The minor matters for me though are I feel that the inner fleece is oversize in comparison to the outer sock it’s all crumpled up making the wear frustrating! I’ve also found that the one I bought for my husbands Christmas gift has had a colour run . Aside from these factors I will continue to purchase from pachamama because stated they’re mad superbly x
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Posted 3 months ago
Good company, the lady I dealt with on the phone was a pleasure to deal with. Very knowledgeable and polite. I'd highly recommend pachamama.
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Posted 3 months ago
My last one eventually wore out after over twenty years of use.
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Posted 3 months ago
I love my new hat that matches my fingerless mittens. Will be looking for a jumper next winter. Excellent quality and so warm
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Posted 3 months ago
They have the best designs and are the nicest company to order from. They always work hard to find the right size for me and recently when my boyfriend wanted the Labrador sweater and they didn’t list his size, I wrote to them and they took his measurements and found one for him.
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Posted 3 months ago
Very quick delivery and excellent service. Return of beanie was easy.
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Posted 3 months ago
Quick responses and item arrived in good condition
Pachamama Ltd 5 star review on 1st February 2024
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Posted 3 months ago
Puffin headband and matching wrist warmers. Fabulous. Recommend.
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Posted 3 months ago
Very unusual and well made products
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Posted 3 months ago
lovely hat and hand warmers, and prompt delivery
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Posted 3 months ago
The cardigan is beautiful, cosy and extremely warm. The price was very reasonable and the delivery process went smoothly.
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Posted 3 months ago
Pachamama Ltd is rated 4.7 based on 1,112 reviews