Pachamama Ltd Reviews

Name: Pachamama Ltd
Address: 137 Greenwich High Road, Greenwich, London, London
Rating: 4.76

4.8 Rating 1,622 Reviews

93 %

of reviewers recommend Pachamama Ltd

4.8

Based on 1,622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Pachamama Ltd 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

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English

“Absolutely love this hat.”

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Posted 1 year ago

“i've bought lots of Pachamama clothing over the years and it's always great. Always dispatched really quickly and professionally. Don't hesitate to buy!”

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Posted 1 year ago

“So pleased with my order, the quality of hoody and colours are amazing 🤩 can’t wait for the colder weather again”

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Posted 1 year ago

“I recently bought a Marrakech wrap. It's beautiful and I'm delighted with it ... But I've found two dropped stitches, both if which would have run and damaged the wrap. I've mended both but that's disappointing”

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Posted 1 year ago

“Beautifully made hat with attractive design but had to return it as it was too small. Even at full stretch it rode up over my ears! Very disappointed.”

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Posted 1 year ago

“Excellent quality, excellent service!!!”

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Posted 1 year ago

“reliable with quality knitwear which is unique”

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Posted 1 year ago

“Fingerless gloves are great. Woollen socks very disappointing as there are big loops of wool inside the socks which will catch your toes. This design is totally unsuitable. Won’t be buying these socks again.”

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Posted 1 year ago

“Love the products and the ethics”

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Posted 1 year ago

“Beautiful vests! My daughter bought me one for my birthday and I love it and wear it all the time and now have bought myself two more”

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Posted 1 year ago

“Excellent service, quick delivery”

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Posted 1 year ago

“Loved the jumper I ordered and received. Very professional service and staff very helpful with individual requirements.”

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Posted 1 year ago

“Excellent product:- made with love.”

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Posted 1 year ago

“Purchase and delivery fault free. Everything just as it should be.”

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Posted 1 year ago

“Best sweater i ever bought so amazingly beautifu land warm!”

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Posted 1 year ago

“Having ordered knitwear from your online site, I was sad to find it was way too big. When I wanted to return it I discovered I needed to print out a return form. I do not have a printer so had to bother someone with this task for me. Most other online companies use QR codes to enable partaking outlets to print off return labels. Furthermore, I also discover I have to pay for the return! You are an online company, consequently there is no means for me to return goods to a store without incurring my own expense. Your goods are not cheap so to put the financial burden of returning unsuitable goods on your customers is, to put it in the vernacular, 'taking the Mickey'. Every other online retail company I have dealt with has a free returns policy. Why not you? The cost of returning my goods has had the effect of: 1. Preventing me ordering a replacement for fear that will not fit either, thus incurring further unnecessary cost. 2. Stop me buying from you again. You really do need to address your returns policy”

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Posted 1 year ago

“Very pleased with the cardigan, quick delivery to France. Sizing perfect, a comfy size small.”

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Posted 1 year ago

“Lovely quality, good fit and great price, due to fair trade arrangement I expect? Really recommend!”

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Posted 1 year ago

“Another adorable design to their range. I have a puffin hat, a herdy sheep hat and now the highland coo headband. Hedgehogs next please!”

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Posted 1 year ago

“Quick service and just what I wanted.”

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Posted 1 year ago

Pachamama Ltd is rated 4.8 based on 1,622 reviews