Oilfast Reviews

Name: Oilfast
Address: Nethan Street, , Motherwell, Nethan Street, , Motherwell, North Lanarkshire
Rating: 4.85

4.9 Rating 2,230 Reviews

97 %

of reviewers recommend Oilfast

Company Reviews

Metrics

Info

4.9

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Oilfast:

Oilfast delivers Kerosene Heating Oil, Gas Oil, and Road Diesel to homes and businesses all year round - operating as Oilfast in Scotland and OilMaxx in England.

We’re proud to be the fastest-growing fuel company in Scotland, backed by an experienced, knowledgeable team who support every step of our journey.

Exceptional service is at the heart of what we do. Combine that with first-class local knowledge and competitive prices, and it’s easy to see why Oilfast is the automatic choice for both domestic and commercial fuel oil and lubricants.

No delivery is too big or too small. Our extensive fleet includes everything from compact tankers for tight access, right up to articulated vehicles capable of delivering 36,500 litres - giving you complete flexibility for your fuel needs.

Committed to quality, every time.
We don’t use large call centres. Instead, you’ll speak to a friendly, local team who understands your area. And with our reliable, experienced drivers, we’re proud to offer a delivery service that goes the extra mile - literally.

Visit Website

Phone:

01698 537 152

Email:

lorraine.stewart@oilfast.co.uk

Location:

Nethan Street, , Motherwell,
Nethan Street, , Motherwell
North Lanarkshire
ML1 3TF

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237

Anonymous

Anonymous // 01/01/2019

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“Very efficient”

Helpful Report

Posted 3 years ago

Thank you for your five star rating of Oilfast. We are thrilled to hear you found our services to be very efficient. It is always our top priority to ensure that our customers receive the best service possible. Thank you again for your positive feedback!

Posted 3 years ago

“Excellent service, friendly and efficient.”

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Posted 3 years ago

“This was just my second order and I was not used to knowing when to order. I over ordered and I was quick to receive my money back. Your staff are very polite and keen to help.”

Oilfast 5 star review on 22nd March 2023

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Posted 3 years ago

Thank you for your fantastic 5 star rating of Oilfast! We are delighted to know that you had a great experience with us. We sincerely appreciate your loyalty and being a returning customer. Your feedback will help us provide better service in the future. Thank you for your kind words and support!

Posted 3 years ago

Thank you for your review; it is very much appreciated by the whole team here at Oilfast, as we all work really hard to provide the highest levels of customer service to all our valued clients. If you need any further assistance from the team, please contact your local depot: https://www.oilfast.co.uk/contact-us/ . Thanks again for your review and your custom.

Posted 3 years ago

“Excellent service, driver very friendly as are the office staff, nothing too much trouble. Above and beyond every time. A pleasure to deal with as always.”

Oilfast 5 star review on 23rd February 2023

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Posted 3 years ago

Thank you so much Jenny for your 5-star rating of Oilfast! We are so glad that you enjoyed our excellent service, driver, and office staff. We appreciate your loyalty and for returning as a customer. It is always a pleasure to serve you!

Posted 3 years ago

“5 out of 5. Delivery always quick & efficient from Oban depot. Easy to get hold of staff, payment plan works well.”

Oilfast 5 star review on 3rd February 2023

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Posted 3 years ago

Thank you so much for your 5-star review. We are delighted to hear that you appreciate the quick and efficient delivery from our Oban depot as well as our payment plan. We also appreciate your loyalty and look forward to providing you with Oilfast services in the future.

Posted 3 years ago

“Great efficient service”

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Posted 3 years ago

“Excellent service from Inverness depot. Drivers and office staff are brilliant”

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Posted 3 years ago

Thank you so much for the 5 star rating! We are delighted to hear that you received excellent service from our Inverness depot, and that our drivers and office staff provided brilliant support. We appreciate the time you took to leave us this feedback.

Posted 3 years ago

“Excellent service . Efficient and helpful staff”

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Posted 3 years ago

Thank you so much for your 5 star rating of Oilfast! We are delighted to hear that you enjoyed our excellent service, efficient and helpful staff. We truly appreciate your kind words and we look forward to serving you again in the future!

Posted 3 years ago

“Great customer service from Christopher, need more people on the phones though - nightmare to get through, plus set up an online payment on your website - so much easier”

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Posted 3 years ago

Thank you so much, for your 4-star rating of Oilfast! We really appreciate your feedback - both praises and criticisms - as it helps us strive towards ensuring our products and services are of the highest quality. Thank you also for being a repeat customer; we look forward to providing you with outstanding service for your future needs. We will look into the ease of access for our phone lines and into setting up an online payment system for our website.

Posted 3 years ago

“quick delivery, staff are lovely and helpful, would not go anywhere else now”

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Posted 3 years ago

Thank you so much for your 5 star rating of Oilfast! We really appreciate your kind words regarding quick delivery, staff being helpful and lovely, and your loyalty in not going elsewhere. We're so glad that you took the time to write such a glowing review and for being a returning customer. We truly appreciate your business.

Posted 3 years ago

“Have used oil fast since we moved here 8 years ago ,when we moved in the previous owners had left the tank empty it was feb ,cold and we had no heating we phoned oil fast and they came out the very next day they have always been able to help us out and come usually before they say they will great service ,nice guys on the lorries no problem recommending oil fast to anyone”

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Posted 3 years ago

Thank you so much for your amazing 5 star rating of Oilfast and for having been a customer for 8 years! We are thrilled to have been with you through your journey of service and glad that we could help and come out quickly when you needed us the most. We really appreciate your loyalty and recommendation, and hope to continue serving you for a long time to come.

Posted 3 years ago

“Always competitive and prompt delivery.👍👍”

Helpful Report

Posted 3 years ago

Thank you so much for the 5 star rating of Oilfast! We truly appreciate your loyalty, and it's wonderful to hear that our competitive prices and our prompt delivery have met your expectations. We are so glad we could serve you once again and look forward to doing so again in the future. Thank you for being our loyal customer!

Posted 3 years ago

“Staff are very friendly when you call and customer service is fantastic”

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Posted 3 years ago

Thank you so much for taking the time to rate our services at Oilfast with 5 stars! We’re so pleased to hear that you find our staff friendly when you call and that you are a satisfied customer. We are grateful to have you as a valued and returning customer and your support is very much appreciated. Thank you!

Posted 3 years ago

“I find the staff friendly and helpful That includes office and tanker drivers. Service from the Inverness depot is always prompt.”

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Posted 3 years ago

Thank you so much for your 5-star rating of Oilfast! I'm so glad to hear that you find our staff both friendly and helpful, and that you've appreciated the prompt service you receive from our Inverness depot. Your kind words are much appreciated!

Posted 3 years ago

“Always deliver on day stated. Very pleased with their service.”

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Posted 3 years ago

“Very dependable service.”

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Posted 3 years ago

Thank you so much for your 5 star rating of Oilfast,We are so glad that you found our service to be very dependable!

Posted 3 years ago

Thank you for giving us a perfect 5-star rating on Oilfast! We are delighted you found our service to be very dependable. We are committed to providing excellent service and quality product, and we are glad you were so pleased with your experience.

Posted 3 years ago

“Great to deal with , fast and efficient , recommend to anyone”

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Posted 3 years ago

Thank you so much for your 5-star rating of Oilfast! We're so glad to know that you're a returning customer that's been so satisfied with our fast and efficient service. Your kind words about us and recommendation to others is greatly appreciated!

Posted 3 years ago

“Very competitive staff all helpful oil delivered on the date they said I will be phoning the forfar office when I need more oil”

Oilfast 5 star review on 2nd February 2023

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Posted 3 years ago

Thank you so much for granting Oilfast the highest rating of 5 stars! We are thrilled to be your go-to provider for oil and appreciate your consistent business. It's wonderful to hear that you had a positive experience with our staff and delivery on time. We look forward to continuing to support your needs. Thank you for being a returning customer!

Posted 3 years ago

“I have always had brilliant service from Oilfast Insch, from the staff who take the order to the guys that deliver it. Superb,professional company”

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Posted 3 years ago

Thank you so much for your generous 5 star rating! We are so pleased to hear that you have been so pleased with our services, from the staff taking your orders to the crew delivering it. We appreciate your loyalty as a repeating customer and thank you for your continued custom.

Posted 3 years ago

“Great service, friendly staff and keen to get my delivery to me quickly particularly if I have run low! Payment plans are offered too. I would recommend them to anyone needing oil for heating.”

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Posted 3 years ago

Thank you very much for the 5 star rating and the kind words! We are grateful that you have been enjoying our great service, friendly staff, and speedy delivery. We appreciate you being a loyal customer and are glad that you would recommend us to anyone in need of oil for heating. Thank you for your continued custom!

Posted 3 years ago

Oilfast is rated 4.9 based on 2,230 reviews