Oilfast Reviews

Name: Oilfast
Address: Nethan Street, , Motherwell, Nethan Street, , Motherwell, North Lanarkshire
Rating: 4.85

4.9 Rating 2,230 Reviews

97 %

of reviewers recommend Oilfast

Company Reviews

Metrics

Info

4.9

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Oilfast:

Oilfast delivers Kerosene Heating Oil, Gas Oil, and Road Diesel to homes and businesses all year round - operating as Oilfast in Scotland and OilMaxx in England.

We’re proud to be the fastest-growing fuel company in Scotland, backed by an experienced, knowledgeable team who support every step of our journey.

Exceptional service is at the heart of what we do. Combine that with first-class local knowledge and competitive prices, and it’s easy to see why Oilfast is the automatic choice for both domestic and commercial fuel oil and lubricants.

No delivery is too big or too small. Our extensive fleet includes everything from compact tankers for tight access, right up to articulated vehicles capable of delivering 36,500 litres - giving you complete flexibility for your fuel needs.

Committed to quality, every time.
We don’t use large call centres. Instead, you’ll speak to a friendly, local team who understands your area. And with our reliable, experienced drivers, we’re proud to offer a delivery service that goes the extra mile - literally.

Visit Website

Phone:

01698 537 152

Email:

lorraine.stewart@oilfast.co.uk

Location:

Nethan Street, , Motherwell,
Nethan Street, , Motherwell
North Lanarkshire
ML1 3TF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Local Oban office staff very helpful and efficient”

Oilfast 5 star review on 22nd March 2023

Helpful Report

Posted 3 years ago

Thank you so much for your 5-star rating of us Oilfast. We're delighted to hear that you had positive experiences with our local Oban office staff and that they were helpful and efficient. We're glad we could serve you well and thank you for your continued loyalty and support.

Posted 3 years ago

“Excellent service quick and efficient delivery”

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Posted 3 years ago

Thank you so much for the 5 star rating of Oilfast, Mr Hampson! It's great to know that you had an excellent experience with our service and delivery. We really appreciate your loyalty and hope to see you again in the future!

Posted 3 years ago

“From start to finish oilfast produce a first class service. I have never had any issues with this company. Keep it up.”

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Posted 3 years ago

Thank you so much for the 5 star rating of Oilfast, Mr Paton! We are delighted to hear that you have been both satisfied and impressed by our service, from start to finish. We truly appreciate your loyalty and support as a returning customer. Keep it up!

Posted 3 years ago

“A very satisfied customer.”

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Posted 3 years ago

Thank you, Mr Weller, for your glowing 5 star rating of Oilfast. We are very pleased to have satisfied you as a customer and to have earned your loyalty. A very satisfied customer indeed! Thank you for your continued support.

Posted 3 years ago

“After having used a Corporate Company in the past, Oilfast offers a personal service and prices are much more competitive.”

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Posted 3 years ago

Thank you for your review; it is very much appreciated by the whole team here at Oilfast, as we all work really hard to provide the highest levels of customer service to all our valued clients. If you need any further assistance from the team, please contact your local depot: https://www.oilfast.co.uk/contact-us/ . Thanks again for your review and your custom.

Posted 3 years ago

“OK but maybe not as fast as their name implies”

Helpful Report

Posted 3 years ago

Thank you so much for your feedback, Mr Kirkwood I am so sorry that you did not have the positive experience enjoyed by the majority of our customers. We always aim to live up to our name and deliver "fast", we do, however have times, like in the cold snap over the past few weeks, when we get so many requests at once that our delivery times can be affected. We are always striving for top performance and customer satisfaction, so your feedback is important to us. Please do not hesitate to reach out if you need help! https://www.oilfast.co.uk/contact-us/

Posted 3 years ago

“Gave my neighbour better price than originally gave me although it was me who told neighbour about you so I told you what price you gave them and you gave that to me to Motherwell”

Helpful Report

Posted 3 years ago

“Fuel ordered on Friday and delivered Tuesday morning. As usual friendly, professional service.”

Helpful Report

Posted 3 years ago

Thank you for your 5 star rating of Oilfast, James! We're glad to hear that your fuel was ordered on Friday and delivered Tuesday morning, with our usual friendly, professional service. It's great that you're a regular customer and we appreciate your loyalty.

Posted 3 years ago

“Always get a fair price and a quick delivery. Much appreciated.”

Helpful Report

Posted 3 years ago

Thank you for your 4-star rating, Mrs Donaldson. We are delighted to hear that you have always been getting a fair price and a quick delivery from us. We truly appreciate your loyalty as a returning customer and thank you for your support!

Posted 3 years ago

“Office staff were very helpful!”

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Posted 3 years ago

Thank you so much, Mr Maguire for your 5 star rating of Oilfast. We are so pleased to hear that the office staff were very helpful. We especially appreciate your loyalty as a returning customer.

Posted 3 years ago

“We've used Oilfast Oban a few times now and they're always brilliant. Amazing customer service, friendly and efficient. Definitely recommend to anyone.”

Helpful Report

Posted 3 years ago

Thanks so much for your 5-star rating of Oilfast, Mr.Young ! We really appreciate your kind words and your continued support. Thank you for being a returning customer!

Posted 3 years ago

“Took a week to come, but when I phoned, I was told it would be there that day & it was.”

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Posted 3 years ago

“Prompt delivery after ordering, delivery engineer very courteous, will certainly use OIL FAST in future.”

Helpful Report

Posted 3 years ago

Thank you so much for your generous 5-star rating of Oilfast! We appreciate the feedback about your overall experience, from prompt delivery to the engineer's politeness. It is absolutely wonderful to hear that you will be a returning customer. We would be delighted to assist you again in the future!

Posted 3 years ago

“The service received from Oilfast is always second to none. They are very helpful and the deliveries arrow when expected.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating Mr Riddoch! We are delighted that you have been consistently pleased with Oilfast's service. The satisfaction of our customers is our number one priority and we are grateful that you are a loyal customer. We pride ourselves on giving fast and efficient service with deliveries arriving as expected. We look forward to continuing our great service to you.

Posted 3 years ago

“From ordering to delivery the staff and delivery driver are always very friendly, helpful and polite. It's always a pleasure to deal with Oilfast.”

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Posted 3 years ago

“good service as always”

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Posted 3 years ago

Thank you Mrs Kennedy for your 5 star rating of Oilfast. We truly appreciate your positive feedback and are glad that you remain a loyal customer. We are proud to provide you with the same great service as always. Thank you for your support!

Posted 3 years ago

“Don’t really know what happened to my order but I had to call depot to see why my order wasn’t delivered when it was supposed to be delivered . It all got sorted out promptly .All good again”

Helpful Report

Posted 3 years ago

Thanks so much for your feedback on Oilfast, We really appreciate your time and effort in letting us know what you think. We're working hard to ensure our customers are happy with our products and services, and your review helps us continue to improve. If there's anything else we can do to ensure you're happy with our products, please don't hesitate to reach out. We would love to help.

Posted 3 years ago

“Fast response to enquiry and delivery, competitive price and all very easily done. Will be a regular customer from now on.”

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Posted 3 years ago

Thank you so much for your 5 star rating! We are so pleased to hear that you had such a good experience with your order - fast responses, good prices and easy delivery. We appreciate your loyalty and are so glad you'll be a regular customer from now on!

Posted 3 years ago

“Ordering very easy talking to very friendly & professional people in the office and delivery always very prompt and efficient.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating of Oilfast, we really appreciate your kind words about ordering being very easy, talking to our friendly and professional people in the office, and for recognizing our prompt and efficient delivery! We also thank you for being a returning customer - we always look forward to seeing you again soon!

Posted 3 years ago

“Extremely friendly, helpful and efficient. Thank you Theresa 🙂”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating of Oilfast. We really appreciate your feedback and are so glad to know you had an enjoyable experience. We value our customers and are so thankful you continue to come back to us. Thank you again for your kind words - it was a pleasure doing business with you.

Posted 3 years ago

Oilfast is rated 4.9 based on 2,230 reviews