Oilfast Reviews

Name: Oilfast
Address: Nethan Street, , Motherwell, Nethan Street, , Motherwell, North Lanarkshire
Rating: 4.85

4.9 Rating 2,230 Reviews

97 %

of reviewers recommend Oilfast

Company Reviews

Metrics

Info

4.9

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Oilfast:

Oilfast delivers Kerosene Heating Oil, Gas Oil, and Road Diesel to homes and businesses all year round - operating as Oilfast in Scotland and OilMaxx in England.

We’re proud to be the fastest-growing fuel company in Scotland, backed by an experienced, knowledgeable team who support every step of our journey.

Exceptional service is at the heart of what we do. Combine that with first-class local knowledge and competitive prices, and it’s easy to see why Oilfast is the automatic choice for both domestic and commercial fuel oil and lubricants.

No delivery is too big or too small. Our extensive fleet includes everything from compact tankers for tight access, right up to articulated vehicles capable of delivering 36,500 litres - giving you complete flexibility for your fuel needs.

Committed to quality, every time.
We don’t use large call centres. Instead, you’ll speak to a friendly, local team who understands your area. And with our reliable, experienced drivers, we’re proud to offer a delivery service that goes the extra mile - literally.

Visit Website

Phone:

01698 537 152

Email:

lorraine.stewart@oilfast.co.uk

Location:

Nethan Street, , Motherwell,
Nethan Street, , Motherwell
North Lanarkshire
ML1 3TF

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237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating of Oilfast, Jill. We really appreciate your kind words! We're also glad you enjoyed our prompt delivery. Thank you again for your support!

Posted 3 years ago

“Excellent service, delivered on the day promised.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating of Oilfast! We are very happy to have met your high expectations for excellent service and for delivering your order on the day promised. We truly appreciate your business and look forward to working with you again in the future

Posted 3 years ago

“Great service could not be bettered by any supplier i was getting low on oil and i called day before and got a delivery at lunch time”

Helpful Report

Posted 3 years ago

Thank you very much for your 5 star rating of Oilfast! We are very pleased to hear that our great service and quick delivery exceeded your expectations. We really appreciate it and are glad that we could get you your oil when you needed it most. Thank you for choosing Oilfast!

Posted 3 years ago

“Good price always and quick service”

Helpful Report

Posted 3 years ago

Thank you so much for giving us the top rating of 5 stars and for being a repeating customer with us. We are so glad you find our services and prices satisfactory. Good price always and quick service makes us happy to have you back with us, and we look forward to having you as our customer for a long time!

Posted 3 years ago

“I have used only Oilfast fuels since I moved to this area in 2019. I have found the company to be efficient in the delivery of the products as and when required and I find the delivery drivers very pleasant. I can highly recommend them for household fuel and have recommended them in the past.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating! I am pleased to hear that you have been using Oilfast since 2019 and that you have found our delivery services to be both efficient and pleasant. We are also glad to have you as a returning customer and thank you for recommending us to others.

Posted 3 years ago

“Good service and quick delivery”

Helpful Report

Posted 3 years ago

Thank you so much for your 4 star rating for Oilfast, We aim to provide good service and quick delivery and we are delighted that we could meet your expectations. We value your loyalty and thank you for being a returning customer.

Posted 3 years ago

Thank you so much for your 4 star rating of Oilfast. We are pleased to hear that you had a good experience with our service and quick delivery. We truly appreciate your being a returning customer.

Posted 3 years ago

“Great customer service. Hassle free delivery. Thank you.”

Helpful Report

Posted 3 years ago

Thank you for your 4 star rating of Oilfast! We are glad you found our customer service and delivery hassle free. Great to have you onboard! Thank you!

Posted 3 years ago

“Very pleased with your service. Lesley at Grangemouth depot is very helpful”

Oilfast 5 star review on 2nd February 2023

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating of Oilfast! We are so pleased to hear that you are enjoying the service and finding Lesley at the Grangemouth depot to be helpful. We thank you for your kind words!

Posted 3 years ago

“Very good and pleasant to deal with and deliver in good time.”

Helpful Report

Posted 3 years ago

Thank you so much for your wonderful 5 star review of Oilfast! We are delighted to know that you have had a good experience with us, that our products and services have been very good and pleasant for you, and that our delivery process is swift and timely. We are so grateful for your loyalty and for being a returning customer. It means the world to us!

Posted 3 years ago

“They always deliver. Literally. Whenever I call I always get a delivery the following Wednesday. I’m very happy with the fast, friendly and reliable service I get from Oilfast Inverness. Thank you to all concerned.”

Helpful Report

Posted 3 years ago

Thanks so much for the 5 star rating! I'm glad to hear you have a consistently great experience with Oilfast's services; they always deliver, literally! I'm very thankful for your loyalty as a repeating customer.

Posted 3 years ago

“Efficient call handling, & prompt delivery. I can't ask for more.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating, It is always a pleasure to provide the best in oilfast services. We are incredibly pleased that you were satisfied with our efficient call handling and prompt delivery, and we are even more delighted that you continue to be a loyal and returning customer. We look forward to assisting you with all of your oilfast needs in the future.

Posted 3 years ago

“Good service for the oil club from the Inverness depot.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave us a 5-star review! We really appreciate it and it's great to know you're a satisfied customer. We'd also like to thank you for being a repeat customer of the oil club from the Inverness depot - we're glad to be able to provide you with good service!

Posted 3 years ago

“We always get an excellent service when we get a delivery from Insch.”

Helpful Report

Posted 3 years ago

Thank you for your wonderful 5 star rating for Oilfast! We are delighted to hear that you have always had excellent service when you get a delivery from Insch. We thank you for your loyalty and are glad to have served you.

Posted 3 years ago

“Oil was delivered fast from ordering and ordering over the phone was easy. An improvement would be to have a live online quotation.”

Helpful Report

Posted 3 years ago

Thank you for your 5-star rating. We really appreciate the feedback about your Oilfast experience. It's great to hear that the oil was delivered fast and that ordering over the phone was easy. We really value repeat customers like you, so thank you for being a part of the Oilfast family! I will pass on your comments about the online quoting service.

Posted 3 years ago

“Quick delivery. Lovely staff…. In office and on delivery”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating of Oilfast! We are so pleased you enjoyed our quick delivery and the lovely staff both in the office and on delivery. We really appreciate your feedback!

Posted 3 years ago

“We have always found staff at Oilfast to be very helpful, from those who man the office, take the order to the delivery man. Always helpful and friendly, and do their best to keep prices on a par with other oil distributors within the locality. Furthermore it was Oilfast who assisted us, by putting us in touch with the right person to engage in the removal of our old metal oil tank and replacement with a new one that fully meets current requirements.”

Helpful Report

Posted 3 years ago

Thank you so much for your glowing review of Oilfast! We are delighted to hear that you've had such a positive experience with our staff. It is our utmost priority to ensure that all our customers have the best experience with us, with helpful and friendly staff, competitive prices, and reliable services. We are so glad to hear that we were able to give you the assistance you needed with your oil tank removal and replacement. Thank you again for your 5 star rating!

Posted 3 years ago

“REASONABLE PRICE QUICKLY DELIVERED FRIENDLY DRIVER”

Helpful Report

Posted 3 years ago

Thank you so much for the five-star rating. We appreciate you taking the time to do so. It's great to hear that you had an enjoyable experience with the reasonable price, quick delivery, and friendly driver - we're very happy that these contributed to your overall experience. Thank you for being a loyal and repeat customer, we look forward to serving you again in the future.

Posted 3 years ago

“Good service”

Helpful Report

Posted 3 years ago

Thank you for the four-star rating,. We really appreciate you taking the time to rate Oilfast. We are delighted that you found our service to be good, and we thank you for being our returning customer.

Posted 3 years ago

“Girl on the phone could be better, but the delivery driver is a excellent walking public relation man”

Helpful Report

Posted 3 years ago

Thank you so much for your generous 5-star rating of Oilfast! We are delighted to know that you’ve been a returning customer. We understand that the girl on the phone service could be improved upon, so we are working on that. However, we are pleased to hear that the delivery driver has been an excellent walking public relations man. We’ll remain committed to providing our customers with excellent service. Thank you for your loyalty!

Posted 3 years ago

“I get a very friendly reminder every month from the Inverness depot to check the oil in my tank. This is very helpful., thank you so much.”

Helpful Report

Posted 3 years ago

Thanks for your 5 star rating Beth. I'm so glad to hear that you find our friendly reminders helpful. We highly appreciate you being a recurring customer at Oilfast Inverness and look forward to helping you with all your oil needs!

Posted 3 years ago

Oilfast is rated 4.9 based on 2,230 reviews