Oilfast Reviews

Name: Oilfast
Address: Nethan Street, , Motherwell, Nethan Street, , Motherwell, North Lanarkshire
Rating: 4.85

4.9 Rating 2,230 Reviews

97 %

of reviewers recommend Oilfast

Company Reviews

Metrics

Info

4.9

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Oilfast:

Oilfast delivers Kerosene Heating Oil, Gas Oil, and Road Diesel to homes and businesses all year round - operating as Oilfast in Scotland and OilMaxx in England.

We’re proud to be the fastest-growing fuel company in Scotland, backed by an experienced, knowledgeable team who support every step of our journey.

Exceptional service is at the heart of what we do. Combine that with first-class local knowledge and competitive prices, and it’s easy to see why Oilfast is the automatic choice for both domestic and commercial fuel oil and lubricants.

No delivery is too big or too small. Our extensive fleet includes everything from compact tankers for tight access, right up to articulated vehicles capable of delivering 36,500 litres - giving you complete flexibility for your fuel needs.

Committed to quality, every time.
We don’t use large call centres. Instead, you’ll speak to a friendly, local team who understands your area. And with our reliable, experienced drivers, we’re proud to offer a delivery service that goes the extra mile - literally.

Visit Website

Phone:

01698 537 152

Email:

lorraine.stewart@oilfast.co.uk

Location:

Nethan Street, , Motherwell,
Nethan Street, , Motherwell
North Lanarkshire
ML1 3TF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first time ordering, excellent customer service , delivery on time , would highly recommend”

Helpful Report

Posted 2 years ago

Thank you, Mr. Johnston, for your 5 star rating of Oilfast! We are delighted to hear that you had an excellent customer service experience at Oilfast with your first-time order and that the delivery was timely. We look forward to seeing you as a repeat customer.

Posted 2 years ago

“Changed to Oilfast after being messed around by our previous suppliers and am so glad we did. Staff are friendly they go out of their way to help when I forget to order and am down to my last bottle of gas. Very professional service would definitely recommend them.”

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Posted 2 years ago

Thank you so much for your kind words and for choosing Oilfast after your bad experience with the previous suppliers. We really appreciate your loyalty and are delighted to hear how pleased you are with the friendly staff and professional service. We are glad to be of service to you and thank you once again for recommending us to others.

Posted 2 years ago

“Great service did what the said they would do, when they said they would do it. Refund for over purchase was back in my account timely. No complaints whatsoever.”

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Posted 2 years ago

Thank you so much for taking the time to review our services Mrs.Walker! We are delighted to hear that your experience with Oilfast was so positive. We are also grateful that you continue to be a returning customer. We are so glad that our services have been so dependable and that the refund for any overpayment was handled so promptly. Your kind words are truly appreciated!

Posted 2 years ago

“I have had deliveries from Oilfast in Motherwell for many years and their service is 'second to none'. Always extremely helpful on the telephone when ordering or making any enquiries. The delivery drivers are 'exceptional' as this house and oil tank are not situated in the easiest of sites to access however this is 'never' a problem to the driver and they are always so pleasant and polite. Thank you to you all very much.”

Helpful Report

Posted 2 years ago

Thank you so much, Mr & Mrs Wales, for your 5 star rating of Oilfast! It's clear from your review that you've been consistently impressed with their service in Motherwell. Your kind words truly reflect the dedicated efforts of the team to ensure that customers are always satisfied. We again thank you for your support and kind appreciation.

Posted 2 years ago

“great service staff very friendly”

Helpful Report

Posted 2 years ago

Thank you so much, Mrs Nicolson, for your 5 star rating of Oilfast. We are delighted to hear that our great service staff were so friendly. We really appreciate your loyalty as a customer, and we hope you will continue to trust us with your future orders. Thank you again for being a repeating customer.

Posted 2 years ago

“Always very quick service and a quiet efficient delivery”

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Posted 2 years ago

Thank you so much for your 5 star rating, Mrs Jolly! We sincerely appreciate your loyalty as a repeating customer, and we're glad to hear that you've been happy with our "Always very quick service and a quiet efficient delivery". Thank you for your continued patronage; it means the world to us!

Posted 2 years ago

“1st class service from ordering on phone to been delivered by the driver thanks again Oilfast Crieff”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating of Oilfast! We truly appreciate your loyalty and are thrilled that you had such a great experience from ordering on the phone all the way to the delivery by our driver. Your kind words mean a lot, and we thank you for being a valued customer.

Posted 2 years ago

“Last time I ordered oil it took them two weeks to deliver it I had to phone and ask them where my heating oil is when I phoned them I got it next day Insch depot”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback on Oilfast, Mr Mackie. We really appreciate you taking the time to let us know your experience. We are sorry to hear about your delay in receiving your heating oil from Insch depot - it sounds like a very inconvenient situation for you. I have passed on your comments to the Depot so that we an learn from them nd improve going forward. Thanks again.

Posted 2 years ago

“Well priced excellent delivery good service good friendly staff”

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Posted 2 years ago

Thank you, Mr.Jack, for your 5 star rating of Oilfast! We are pleased to hear that your experience with our well priced products, excellent delivery service, good customer service, and friendly staff was top-notch.

Posted 2 years ago

“Excellent service from Gay and the delivery driver!”

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Posted 2 years ago

Thank you so much, Mr Duncan, for giving us a 5-star rating of Oilfast! We are so pleased to hear that you have been impressed with our excellent service from Gay and the delivery driver. We would like to thank you for being a loyal customer.

Posted 2 years ago

“Service I received on my second order with you certainly out did my first experience. However good feedback to everyone thank you. Will order again !”

Helpful Report

Posted 2 years ago

Thank you so much Mrs Dawkins for your 5 star rating of Oilfast. We are very pleased to hear that your service on your second order exceeded your first experience. Your loyalty to Oilfast means a great deal to us, and we truly appreciate your kind words. We look forward to serving you again!

Posted 2 years ago

“I have been with oilfast for three years. They are helpful, and very efficient.”

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Posted 2 years ago

Thank you for rating Oilfast 5 stars Mrs Smith! We are so honored that you have stayed with us for three years, especially considering that you have found us to be helpful and efficient. We truly appreciate your loyalty and hope you will continue to enjoy Oilfast's services for many more years to come!

Posted 2 years ago

“Pleasant staff at Forfar Depot. We have been using Oilfast for some years and have had excellent service. Speedy delivery and competitive price. Definitely recommend.”

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Posted 2 years ago

Thank you very much for the five-star rating of Oilfast! We are very glad to hear that you have been having such great experiences with us. We really appreciate your loyalty and your kind words about our prompt delivery and competitive pricing. Thanks for being excellent customers, Mr and Mrs Gray!

Posted 2 years ago

“Have used Oilfast now for 8 years. Friendly staff and always deliver when they say they will. Great service all round.”

Helpful Report

Posted 2 years ago

Thank you very much for your kind 5 star rating, Mr Petrie! We are delighted to hear that you have been a loyal customer for 8 years. We greatly appreciate you trusting us to provide you with great service all round and we are grateful for your continued support. Thank you for choosing Oilfast!

Posted 2 years ago

“Order our oil from Oilfast as very reliable and always give excellent customer service and most importantly the very best price available”

Helpful Report

Posted 2 years ago

Thank you so much, Mr Falconer , for your five star rating of Oilfast! We are glad to hear that you have been satisfied with your oil orders and our customer service. We appreciate your loyalty and repeat business, and are committed to providing you with the very best price available. Thank you for your support!

Posted 2 years ago

“Always answer quickly, very efficient friendly & professional. When given a date for delivery it is accurate and sometimes delivery is before the expected time. Forfar depot.”

Helpful Report

Posted 2 years ago

Thank you so much Mrs Humpphreys for your 5 star rating of Oilfast. We truly appreciate your loyalty to our service! We are so glad to hear that you have had an excellent experience with the Always Answer Quickly, Very Efficient Friendly & Professional staff at the Forfar Depot. We are so pleased to hear that when you are given a date for delivery that it is accurate and often before the expected time. We are so grateful for your continued loyalty and look forward to continuing to serve you in the future!

Posted 2 years ago

“Fast efficient service.”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating for Oilfast! We're delighted to have earned your appreciation. We strive to provide efficient and fast service and we're chuffed that you've noticed. We want to thank you for being a loyal customer - it means the world to us! We thank you for continuing to choose us and for showing trust in our services. Thank you once again for your great rating!

Posted 2 years ago

“Quick delivery and usually good price. Not always easy to order as the web site never gives me the promised quote.”

Helpful Report

Posted 2 years ago

Thank you Mr. Bruce for your 4 star rating of Oilfast and for being a returning customer! We appreciate you noting quick delivery and good prices. We hope you will continue to use the website in order to receive the promised quote.

Posted 2 years ago

“Have always been available, even shortish notice and prices really competitive. Phone contact polite and helpful”

Helpful Report

Posted 2 years ago

Thank you so much Mrs Erskine for your generous 5 star rating of Oilfast! We really appreciate that you have always been available, even for short notice and have found that our prices are really competitive. We also appreciate you finding our phone contact polite and helpful - it is customers like you that make our work enjoyable! We thank you for being a loyal and repeating customer.

Posted 2 years ago

“Inverness Oilfast always give speedy delivery at a good price. The admin staff are friendly and efficient.”

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Posted 2 years ago

Thank you so much for your 5-star rating, Mr Thompson! We are delighted that you think so highly of Oilfast. We really appreciate you choosing to be a returning customer - your loyalty is something that we value greatly. It's always great to hear that you're pleased with our speedy delivery and good prices, as well as our friendly and efficient staff.

Posted 2 years ago

Oilfast is rated 4.9 based on 2,230 reviews