Oilfast Reviews

Name: Oilfast
Address: Nethan Street, , Motherwell, Nethan Street, , Motherwell, North Lanarkshire
Rating: 4.85

4.9 Rating 2,230 Reviews

97 %

of reviewers recommend Oilfast

Company Reviews

Metrics

Info

4.9

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Oilfast:

Oilfast delivers Kerosene Heating Oil, Gas Oil, and Road Diesel to homes and businesses all year round - operating as Oilfast in Scotland and OilMaxx in England.

We’re proud to be the fastest-growing fuel company in Scotland, backed by an experienced, knowledgeable team who support every step of our journey.

Exceptional service is at the heart of what we do. Combine that with first-class local knowledge and competitive prices, and it’s easy to see why Oilfast is the automatic choice for both domestic and commercial fuel oil and lubricants.

No delivery is too big or too small. Our extensive fleet includes everything from compact tankers for tight access, right up to articulated vehicles capable of delivering 36,500 litres - giving you complete flexibility for your fuel needs.

Committed to quality, every time.
We don’t use large call centres. Instead, you’ll speak to a friendly, local team who understands your area. And with our reliable, experienced drivers, we’re proud to offer a delivery service that goes the extra mile - literally.

Visit Website

Phone:

01698 537 152

Email:

lorraine.stewart@oilfast.co.uk

Location:

Nethan Street, , Motherwell,
Nethan Street, , Motherwell
North Lanarkshire
ML1 3TF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“customer service is great . Always friendly and helpful”

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Posted 2 years ago

Thank you Joyce, for your 5 star rating of Oilfast! We are pleased to hear that customer service was great, always friendly and helpful. We at Oilfast are committed to providing the best and most efficient service to our customers and we thank you for your support.

Posted 2 years ago

“Fantastic customer services and fantastic delivering! Thank you everyone at Oilfast in Oban! xx”

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Posted 2 years ago

Thank you so much, Monique! We are so happy to hear that you are satisfied with Oilfast's fantastic customer services and delivering! We really appreciate your loyalty and look forward to having you as a customer for years to come!

Posted 2 years ago

“Excellent service from both office and drivers. Have local company on my doorstep but prefer to house the Oilfast in Crieff”

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Posted 2 years ago

Thank you so much, Mark, for taking the time to leave a 5-star rating for Oilfast! We appreciate your excellent review of our service from the office and the drivers, as well as your loyalty in choosing to place your order with us in Crieff. We really appreciate it!

Posted 2 years ago

“Great service at great prices. Highly recommended.”

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Posted 2 years ago

Thank you so much, Claire, for your 5 star rating of Oilfast! We are so glad that we could provide great service at great prices and that you highly recommend us. We certainly appreciate your feedback!

Posted 2 years ago

“Fast efficient and friendly service from Motherwell branch.”

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Posted 2 years ago

Thank you so much for the excellent 5-star rating of Oilfast! We are really pleased to hear that you had a great experience with our fast and efficient, as well as friendly service from the Motherwell branch. It is always great to get such positive feedback!

Posted 2 years ago

“Reliable service”

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Posted 2 years ago

Thank you so much for your 5 star rating of Oilfast! We truly appreciate your support as a loyal customer. We strive to provide a reliable service, and we're glad that you felt we did just that. We look forward to continue serving you soon!

Posted 2 years ago

“Excellent service yet again. Phoned one day and delivery the next. Service with a smile as well. Tanker driver very pleasant.”

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Posted 2 years ago

Thank you so much for your 5 star rating and the excellent review! We really appreciate your loyalty as a returning customer. It's always a pleasure to serve you with great service and a friendly smile. We look forward to seeing you again soon!

Posted 2 years ago

“The Oilfast Team are extremely helpful and efficient. Communication is of a high standard, orders are processed quickly and fuel is delivered in a timely and professional manner. Delivery drivers are friendly, professional and very helpful.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Oilfast. We appreciate your loyalty and being a repeat customer. The Oilfast Team are thrilled to hear about your positive experience. We strive to offer helpful and efficient service, with communication kept at a high standard at all times. Your orders are promptly processed, fuel is delivered quickly and professionally, and our friendly and helpful drivers are always on hand. Thanks again.

Posted 2 years ago

“very helpful and a great service”

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Posted 2 years ago

Thank you for your review; it is very much appreciated by the whole team here at Oilfast, as we all work really hard to provide the highest levels of customer service to all our valued clients. If you need any further assistance from the team, please contact your local depot: https://www.oilfast.co.uk/contact-us/ . Thanks again for your review and your custom.

Posted 2 years ago

“Always courteous on the phone and punctual with the delivery”

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Posted 2 years ago

Thanks so much for the 5-star rating of Oilfast! We really appreciate your loyal business here. We're so glad you found our customer service—always courteous on the phone and punctual with the delivery— to your liking! Thanks again!

Posted 2 years ago

“Fast and efficient service and a very pleasant delivery driver.”

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Posted 2 years ago

Thank you, Mr.Kinsman, for your five-star rating of Oilfast! We greatly appreciate your feedback about our fast and efficient service and the friendly delivery drivers. We value your loyalty and are so pleased that you have chosen to do business with us. Thank you for being a returning customer!

Posted 2 years ago

“My dealings with the Forfar branch of Oilfast have always been a pleasure. The staff are extremely courteous, efficient and reliable.”

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Posted 2 years ago

Thank you Mrs Mackenzie-Kennedy for your 5 star rating of Oilfast! My dealings with the Forfar branch of Oilfast have always been a pleasure. The staff are extremely courteous, efficient and reliable. We are grateful for your loyalty as a customer and look forward to continuing our business relationship in the future. Thank you for your repeat custom!

Posted 2 years ago

“Very pleased price is ok good be better LOL keeps me up to date if there is a problem with the ferry etc Forgot the mane of the girl that deals with isle of Arran but she's very good”

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Posted 2 years ago

Thank you so much for the 5 star rating and for being a loyal, repeating customer here at Oilfast! We are very pleased that you found the price to be satisfactory and we are even more pleased to know that our customer service team is taking good care of you. It's great to hear that you have been kept informed with any potential ferry problems and we are glad to have served you. We hope to see you again soon!

Posted 2 years ago

“Always good service from ordering to delivery.”

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Posted 2 years ago

Thank you very much for the 5 star rating, Mr Cummings ! We really appreciate that you've taken the time to give us such a wonderful review. We are thrilled that you have experienced always good service from ordering to delivery. We would like to thank you for being a loyal and repeating customer!

Posted 2 years ago

“I've been buying from my local Oilfast for 2 1/2 years and they are easy to deal with - delivery is always on time and the drivers (when I sometimes see them) are friendly and courteous. The staff are helpful and always phone me prior to delivery so that I can make sure the tank is unlocked. Overall I'm very happy. Thankyou Oilfast.”

Helpful Report

Posted 2 years ago

Thank you very much for your 5 star rating of Oilfast and for being a loyal and repeating customer. We really appreciate that you have been buying from us for 2 1/2 years and that you have always found our delivery services to be on time, our drivers friendly and courteous, and our staff helpful. It means a lot to us that you take the extra time to ensure your tank is unlocked prior to delivery. We are glad that you are overall very happy with us and would like to thank you for your continued support.

Posted 2 years ago

“Always prompt, pleasant and efficient service from the team in Crieff.”

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Posted 2 years ago

Thank you so much, Mr Martin, for your 5 star review of Oilfast! We are delighted to know that you received prompt, pleasant and efficient service from the team in Crieff. Thank you for your loyalty and for being a repeating customer - we really appreciate it!

Posted 2 years ago

“The service received at Oilfast Oban has been outstanding over the years. Much cheaper than competitors in the area and when we ran out of kerosene the manager drove out with some to keep us going as we had a 98 year old staying with us. Highly reccomend”

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Posted 2 years ago

Thank you Mr Trantor for your 5 Star rating. We are so glad that the service you have received from us at Oilfast Oban has been outstanding over the years. We strive to give our customers the best service at the best price and it is so gratifying to hear that we have achieved this. We're especially glad to hear that even when you ran out of kerosene, our manager was there to get you some to make sure your 98 year old guest's stay was uninterrupted. We're so honored to hear that you highly recommend us.

Posted 2 years ago

“Always brilliant service, polite on the phone and drivers always polite and professional. Can not fault, not always the cheapest price in the area but due to the service and help, I like to be loyal.”

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Posted 2 years ago

Thank you so much for your kind feedback and for being a loyal, repeating customer of Oilfast! We truly appreciate your positive remarks about our service, politeness and professionalism of our drivers. It means the world to us that you enjoy our service and continue to choose Oilfast for your needs. We look forward to continuing to provide you with a high-quality service experience.

Posted 2 years ago

“Great service from ordering to delivery 🙂”

Helpful Report

Posted 2 years ago

Thank you very much for your 5 star rating of Oilfast! We are delighted that you have experienced great service from ordering to delivery. We appreciate your positive feedback! 🙂

Posted 2 years ago

Oilfast is rated 4.9 based on 2,230 reviews