NOTCH® Reviews

Name: NOTCH®
Address: 120 Spring Bank, 120 Spring Bank, East Riding of Yorkshire
Rating: 4.91

4.9 Rating 7,617 Reviews

98 %

of reviewers recommend NOTCH®

Company Reviews

Metrics

Info

4.9

Based on 7,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)333 0150143

Email:

hello@notch.io

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Haley Traetto-Reynolds

683

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service & fast delivery”

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Posted 2 years ago

“Notch are the best- love mine”

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Posted 2 years ago

“I love the personalisation of the items, and the fact I can have what I like on the notches, But recently I ordered a notch for my engagement and an additional one was sent congratulating me, It was a nice gesture from a company I would say was already faultless.”

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Posted 2 years ago

“Impressed with quality of bands and charms”

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Posted 2 years ago

“Finally, a medical alert bracelet of good quality and looks smart!!”

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Posted 2 years ago

“Niets op aan te merken dus 5 sterren Nothing to complain about so 5 stars”

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Posted 2 years ago

“Absolutely loved my notch bracelet Engraving was perfect. I got a lot of nice feedback from family and friends about it.”

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Posted 2 years ago

“Excellent as always”

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Posted 2 years ago

“The quality and speed of delivery was incredible. Many thanks”

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Posted 2 years ago

“Pleasure to recommend - beyond what was expected”

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Posted 2 years ago

“Excellent customer service. Really pleased with my bracelet.”

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Posted 2 years ago

“Excellent quality and choice, super quick delivery. Have recommended to many peopke”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“I’m very happy with my new bracelet. The built quality is outstanding and comfy too. Highly recommend!”

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Posted 2 years ago

“Great delivery as per normal.”

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Posted 2 years ago

“Awesome quality and looks fabulous.”

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Posted 2 years ago

“Love this brand to track my milestones every step of the way!”

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Posted 2 years ago

“Love my running notches, if there is ever an event that's not on I'll email and in less than 24hours it's been added! Notches always arrive within a week of ordering, great value, great service 👍”

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Posted 2 years ago

“Excellent service with quick delivery. I love collecting my notches for my swimming challenges.”

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Posted 2 years ago

“The Bracelets have two designed features that retain the notch on the cord, not so the Tale, relying on only an elasticated band to hold the notch on - with a Tale, gravity is a direct applier of pressure to encourage the metal to slide off. The Endcap being aluminium does not allow the creation of a magnetic cover cap to be added to give that second level of retention capability yet this is demonstated as clearly about in the bracelet.”

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Posted 2 years ago

Hello Roger, Thank you for your recent Review. We try to ensure that everyone’s experience of NOTCH is exceptional and so we’re naturally disappointed that you feel let down on this occasion. I do hope that I can clarify our product design features, which my customer service colleagues have outlined to you. Whether a customer chooses a Bracelet or a Tale, the design of both is such that Notches are held snugly in place by the tight-fitting rubber spacers which we supply with every Notch. The spacers overcome gravity whether on a Tale or an open Bracelet (and have never failed). As our website mentions, the purpose of the magnetic clasp on the bracelet is merely to close the bracelet while being worn on the wrist. Magnetism plays no part in securing Notches. The securing role is performed solely by the rubber spacers, as demonstrated on an open Bracelet (hung vertically) or on a Tale. We were very pleased to have created a unique Tale for you, to your personal length requirements, and to have engraved a special icon for you. We hope we offered added value by doing so at no extra charge, and we were also pleased to discount your total order by 10%. When our customer service team were in touch with you regarding your query about magnetism, they did not hear back from you regarding our offer of an exchange of product. That offer still stands, as does my offer of a full refund if you still feel very disappointed. We hope you feel able to add to your Notch collection as you continue your geo-caching journey. Kind regards, Chris, Team NOTCH.

Posted 2 years ago

NOTCH® is rated 4.9 based on 7,617 reviews