NOTCH® Reviews

Name: NOTCH®
Address: 120 Spring Bank, 120 Spring Bank, East Riding of Yorkshire
Rating: 4.91

4.9 Rating 7,595 Reviews

98 %

of reviewers recommend NOTCH®

Company Reviews

Metrics

4.9

Based on 7,595 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Haley Traetto-Reynolds

683

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service by Notch. I recently reached out to them to see if they could create me a unique symbol to go on a new Notch. Due to what it was, they had to do some testing to ensure they were allowed to replicate it and that it would work on their products. I must admit, I completely forgot about it, and a month or so later they emailed me to say they'd succeeded. So I got one ordered. Thank you Notch, I really appreciate it. And now I have my biggest achievement on my wrist always 😁”

Helpful Report

Posted 1 month ago

Hi Alannah 🤗Thank you so much for this incredible review! We’re so glad we could bring your unique symbol to life. It was important to us to make sure everything was done properly and to the highest standard, so hearing how much it means to you makes it all worthwhile. And we have to say, the seven point star Notch looks great on the bracelet! Thank you for trusting us with your biggest achievement. This is exactly what NOTCH® is all about, helping you wear what matters most. 🙌

Posted 1 month ago

“Fast delivery for custom notch . Wide range of colour ,plenty characters to be able to right a small message or the place of pb”

Helpful Report

Posted 1 month ago

“Quick delivery, I had it engraved to my words looks great”

Helpful Report

Posted 1 month ago

“Lovely bracelet for mothers day”

Helpful Report

Posted 1 month ago

“Exceiient product,very pleased,very swift delivery. Thank you.”

Helpful Report

Posted 1 month ago

“100% perfect as always”

Helpful Report

Posted 1 month ago

“Fab as always.. thank you 😊”

Helpful Report

Posted 1 month ago

“great present for my mum as a mother’s day present she loves it”

Helpful Report

Posted 1 month ago

“Good product. Fantastic variety. Quick service.”

Helpful Report

Posted 1 month ago

“Excellent but still waiting for notch braclet and charm”

Helpful Report

Posted 1 month ago

Hi Tracy 🤗 Thanks so much for taking the time to leave us a review; we really appreciate it. We replied to your live chat message this morning to let you know that both of the orders we can see are showing as delivered. At the moment, we’re unable to find an order for a bracelet, which is why we’ve asked for the order number you’re referring to so we can look into this properly for you. As soon as we have those details, we’ll be more than happy to help and get this sorted for you as quickly as possible 😊 The NOTCH® Team

Posted 1 month ago

“I have been using notch for a few years now, my wife and I love the notches, birthdays anniversary and achievements!”

Helpful Report

Posted 1 month ago

“I love notch I didnt know that they did medical IDs and it's so discreet and the fact that you can add rings to make it into a bracelet is amazing”

Helpful Report

Posted 1 month ago

Hi Gemma 🤗Thank you so much for your amazing review! ⭐️ We’re so glad you discovered our Medical ID option. Creating something that’s both discreet and meaningful is exactly what we set out to do. It’s wonderful to hear that you love the flexibility of adding Notch charms. Being able to build your story (and your safety!) into something you genuinely want to wear is what NOTCH® is all about. Thanks for your support 💗

Posted 1 month ago

“Lovely charm, quick delivery”

Helpful Report

Posted 1 month ago

“Fantastic company, my husband loved his marathon notch bracelet, it came so quickly! Also when there was a problem with a subsequent order for another notch, customer service team were so helpful and it was solved the same day. Thank you Notch, I can’t wait to order from you again.”

Helpful Report

Posted 1 month ago

“Excellent well worth the money A great giftf for everyone”

Helpful Report

Posted 1 month ago

“Support I’ve received from notch was fantastic, customer service 100%”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words, Helen 💗 We’re absolutely thrilled to hear you had a fantastic experience with our support team. Delivering 100% customer service is always our goal, so it truly means a lot to know we got it right for you. Thanks for being part of the NOTCH® community 😊

Posted 1 month ago

“great service and quality thanks”

Helpful Report

Posted 1 month ago

“Excellent service very quick delivery great quality would definitely recommend”

Helpful Report

Posted 1 month ago

“Very happy with the notch charm to add to my grandsons bracelet. Very quick delivery. Will be ordering more in the future. Only negative is the red charms are more pink so we are limited to silver or black and being a massive SAFC fan it’s a bit of a problem. Thanx. X”

Helpful Report

Posted 1 month ago

Hi Julie 🤗 Thank you so much for the lovely 5-star review! We’re thrilled to hear your grandson is enjoying his bracelet and that it arrived quickly 😊 It means a lot to us that you’ll be ordering more in the future! Regarding the red Notches, we just wanted to reassure you that our red is designed to be a true red. We completely understand how important getting the right red is, especially for a massive SAFC fan! We've popped you a direct message 📩 Thank you again for your support; we love being part of your grandson’s story ❤️

Posted 1 month ago

“Great quality and fast delivery would buy again”

Helpful Report

Posted 1 month ago

NOTCH® is rated 4.9 based on 7,595 reviews