“Excellent service, arrived quickly. 'rock on hand' headphone holder is amazing! Excellent quality...bought one of each size. Husband and son going to love them! Will shop here again....Rock on! 🤘”
“My iPhone magnifier was broken when I received it. I have also not received another item that I paid for. It was on the invoice, but not in the box.”
Posted 1 month ago
Hi Joseph.
Apologies for the problem with your order. It is very rare that items arrive damaged and this is wholly unacceptable. Please email us on shop@luckies.co.uk and we can discuss the best way to resolve the issue.
Thanks.
“This website is no good. I ordered 11th of December with hope that I could get the items before Christmas. Now it is 23th of December and the only thing that has happened is a withdrawal of my money from my credit card. No shipping confirmation and not a word of any delays. I am going to ask for a refund and had to get the Christmas presents from other places. Hope they at least answer my refund request even if they have not answered any of my enquiries regarding the order I have placed.”
Posted 1 month ago
Hi - Apologies for the delay in receiving your order. We quote a delivey time of 1-2 weeks to Norway. Unfortunately it looks like this wil be closer to two weeks. There are also some delays with postal services due to the effects of COVID. Please email us shop@luckies.co.uk and we will be able to look into tracking information and see how we can resolve the issue for you. Thanks.
“Fantastic service, from ordering to my item being received. Would recommend your products and most definitely if your looking for something a bit different.”
“Customer service is outstanding! Excellent experience I’ve had when it comes to helping the customer and ensuring that the order arrived at the earliest time. I would definitely recommend this to my friends and family.”
